Jess Best
Atlanta,GA
Summary
Engineering Supervisor with CPO certification and more than 15 years of progressive experience leading teams and projects of significant impact. Analyzes and allocates resources and balances project priority and business demand to accomplish assignments, projects and continuous improvements. Adept in building cross-functional staff, demonstrating exceptional communication skills and making critical decisions during challenges.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Engineering Supervisor
Thompson Atlanta Buckhead
06.2023 - Current
- Supervise maintenance operations pertaining to all systems and spaces to ensure a safe environment for guests and colleagues
- Manage team projects and collaborate in cross department projects
- Strategize with vendors and contractors to execute necessary projects and repairs
- Mentor junior engineers, facilitating their professional growth and skills development.
- Establish effective communication channels between departments, fostering better collaboration and understanding of project requirements.
- Implement continuous improvement initiatives, identifying areas of inefficiency and developing solutions to address them.
- Ensure compliance with industry regulations and safety standards across all projects within the department.
- Manage multiple concurrent engineering projects, balancing priorities to meet deadlines without sacrificing quality or budget constraints.
- Facilitate strong teamwork among department members by fostering an inclusive culture that promoted open dialogue, feedback sharing, and mutual respect among colleagues.
- Led, directed and supervised team of 7 engineers to develop, test, modify and deploy solutions to technical problems.
- Maintain inventory utilizing Birchstreet
- Oversee preventative maintenance programs via HotSos, Opera, Microsoft 365
- Capture technical schematics for building utilities via Ecotrack
- Colleague of the Month Sept 2023
Independent Contractor
Self Employed Services
04.2011 - Current
- Develop and maintain strong working relationships with clients, leading to repeat business and referrals
- Coordinate and execute business per project needed; acquire professional teams for readiness
- Perform exceptional tasks at residences and businesses pertaining but not limited to: painting, carpentry, electrical, general maintenance, remodeling, etc.
- Assist clients in defining project goals, creating a roadmap for success by developing tailored strategies and plans.
- Maintain overall safe work environment with employee training and enforcement of safety procedures.
Painter/Engineer
The Starling Atlanta Midtown
12.2018 - 06.2023
- Strategize and implement preventative maintenance programs and successfully sustain appearance/operational standards
- Assist in training of operational standards, preventative maintenance, and related practices
- Safely monitor and solve daily minor/major issues or damage relating to all spaces (int/ext)
- Respond swiftly and urgently to guests and in-room engineering issues utilizing the GXP platform
- Execute Transcendent, GXP, & Microsoft 365 programs to prepare/maintain rooms and building systems; conduct daily routine inspections of entire building
- Designed and applied specialized techniques such as faux finishing or murals to create unique visual effects in various spaces.
- Maintained inventory
- Maintained building systems throughout closing in March 2020/reopening June 2020 and transition to new ownership in August 2021 (Marriott to Hilton)
- Formerly W Atlanta Midtown
- Awarded Employee of the Quarter 2019, 2021, & 2022.
Manager/Painter/Carpenter
Best Painting Services
06.2006 - 12.2018
- Maintain clean and safe work environments in residential areas
- Precision and development in the use and application of tools and materials
- Implement a wide variety of repairs and installations pertaining to the interior/exterior of homes
- Develop consistent and trustworthy relationships with customers, affluent neighborhoods, and real estate agencies as well as employees through training and management.
Skills
- Motivated and passionate engineer instilled with superb time management and communication
- Technical awareness and skills in a variety of equipment/systems, installations, and materials
- Professional collaborator with colleagues, clients, vendors, and guests
- Certified Pool/Spa Operator (CPO)
Accomplishments
- Increased energy compliance by introducing recycling program in 2023
- Achieved visible climb in hotel working order scores by implementing RMI and GMP programs via HotSos, Opera, and Microsoft 365 with accuracy and efficiency.
- Collaborated with Housekeeping department in the execution of full hotel deep cleaning rooms and hallways project 2023
- Created fun environment by involving all staff/building in Elf on the Shelf activity for the holidays.
- Colleague of the Month/Quarter 2023, 2022, 2021, 2019
Task Force Experience
W Downtown Atlanta
Certification
Certified Pool/Spa Operator (CPO)
Timeline
Engineering Supervisor
Thompson Atlanta Buckhead
06.2023 - Current
Painter/Engineer
The Starling Atlanta Midtown
12.2018 - 06.2023
Independent Contractor
Self Employed Services
04.2011 - Current
Manager/Painter/Carpenter
Best Painting Services
06.2006 - 12.2018