Strengthened community relationships by organizing and leading outreach events
Collaborated with local businesses to create partnerships for community development initiatives
Managed grant application processes, securing funding for vital community projects
Recruited, trained, and managed a team of volunteers to assist in implementing community development programs
Facilitated stakeholder meetings to gather input on proposed projects and build consensus among diverse groups
Presented project updates regularly to stakeholders including board members or city council members.
Freelance Consultant
Self-Employed
05.2010 - Current
Enhanced client satisfaction by delivering customized consulting solutions tailored to their unique business needs
Streamlined workflows for clients by conducting thorough assessments and implementing process improvements
Increased client productivity through the development of comprehensive project plans and efficient time management strategies
Reduced operational costs for clients by identifying inefficiencies and recommending cost-saving measures.
Executive Director
River View Lodge & Point Manor
01.2021 - 10.2021
Increased organizational efficiency by streamlining processes and implementing new systems
Developed strategic partnerships with key stakeholders to expand the organization's reach and influence
Managed a diverse team of over 40 professionals, fostering a collaborative work environment for increased productivity
Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization
Guided staff through periods of organizational change, maintaining morale and engagement during transitions
Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
District Admissions & Marketing Director
Crossroads Care Centers
02.2018 - 07.2019
Increased brand awareness by developing and executing a comprehensive social media strategy
Streamlined admissions process for smoother resident transitions and increased occupancy rates
Collaborated with interdisciplinary teams to optimize resident care outcomes and promote a holistic approach to healthcare
Developed strong relationships with residents' families, fostering trust and open communication regarding their loved ones' needs and preferences
Handled crisis situations calmly and efficiently, liaising with emergency services when necessary to ensure the wellbeing of all involved parties.
Owner/Administrator
Betts Place for Peace CBRF
10.2005 - 05.2010
Marketed the facility through various community events and through community involvement with the La Crosse Area Chamber of Commerce, Bangor First Responders, and various other organizations
Developed and maintained strong relationships with clients, resulting in repeat business and referrals
Increased customer satisfaction by implementing efficient business processes and providing exceptional service
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business
Mentored over twelve staff members on best practices in customer service and sales techniques, leading to increased performance levels
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members
Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed
Managed day-to-day business operations.
Education
DM - Organizational Development & Change
Colorado Technical University
Colorado Springs, CO
07-2028
Master of Science - Management, Public Administration Concentration
Colorado Technical University
Colorado Springs, CO
10.2025
Bachelor of Science - Management
Colorado Technical University
Colorado Springs, CO
08.2024
No Degree - Nursing Assistant Certificate
Western Technical College
La Crosse, WI
07.2009
Skills
Capacity building
Partnership development
Sustainability initiatives
Proposal writing
Community engagement
Policy changes
Affiliations
Waupaca Rotary Club
Waupaca Chamber Ambassador
Waupaca Chamber Board Member
New London Chamber Ambassador
Timeline
Senior Community Development Manager
Feonix - Mobility Rising
10.2022 - Current
Executive Director
River View Lodge & Point Manor
01.2021 - 10.2021
District Admissions & Marketing Director
Crossroads Care Centers
02.2018 - 07.2019
Freelance Consultant
Self-Employed
05.2010 - Current
Owner/Administrator
Betts Place for Peace CBRF
10.2005 - 05.2010
DM - Organizational Development & Change
Colorado Technical University
Master of Science - Management, Public Administration Concentration