Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

JESS BETTS-NELSON

Manawa,WI

Overview

20
20
years of professional experience

Work History

Senior Community Development Manager

Feonix - Mobility Rising
10.2022 - Current
  • Strengthened community relationships by organizing and leading outreach events
  • Collaborated with local businesses to create partnerships for community development initiatives
  • Managed grant application processes, securing funding for vital community projects
  • Recruited, trained, and managed a team of volunteers to assist in implementing community development programs
  • Facilitated stakeholder meetings to gather input on proposed projects and build consensus among diverse groups
  • Presented project updates regularly to stakeholders including board members or city council members.

Freelance Consultant

Self-Employed
05.2010 - Current
  • Enhanced client satisfaction by delivering customized consulting solutions tailored to their unique business needs
  • Streamlined workflows for clients by conducting thorough assessments and implementing process improvements
  • Increased client productivity through the development of comprehensive project plans and efficient time management strategies
  • Reduced operational costs for clients by identifying inefficiencies and recommending cost-saving measures.

Executive Director

River View Lodge & Point Manor
01.2021 - 10.2021
  • Increased organizational efficiency by streamlining processes and implementing new systems
  • Developed strategic partnerships with key stakeholders to expand the organization's reach and influence
  • Managed a diverse team of over 40 professionals, fostering a collaborative work environment for increased productivity
  • Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization
  • Guided staff through periods of organizational change, maintaining morale and engagement during transitions
  • Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.

District Admissions & Marketing Director

Crossroads Care Centers
02.2018 - 07.2019
  • Increased brand awareness by developing and executing a comprehensive social media strategy
  • Streamlined admissions process for smoother resident transitions and increased occupancy rates
  • Collaborated with interdisciplinary teams to optimize resident care outcomes and promote a holistic approach to healthcare
  • Developed strong relationships with residents' families, fostering trust and open communication regarding their loved ones' needs and preferences
  • Handled crisis situations calmly and efficiently, liaising with emergency services when necessary to ensure the wellbeing of all involved parties.

Owner/Administrator

Betts Place for Peace CBRF
10.2005 - 05.2010
  • Marketed the facility through various community events and through community involvement with the La Crosse Area Chamber of Commerce, Bangor First Responders, and various other organizations
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business
  • Mentored over twelve staff members on best practices in customer service and sales techniques, leading to increased performance levels
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members
  • Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed
  • Managed day-to-day business operations.

Education

DM - Organizational Development & Change

Colorado Technical University
Colorado Springs, CO
07-2028

Master of Science - Management, Public Administration Concentration

Colorado Technical University
Colorado Springs, CO
10.2025

Bachelor of Science - Management

Colorado Technical University
Colorado Springs, CO
08.2024

No Degree - Nursing Assistant Certificate

Western Technical College
La Crosse, WI
07.2009

Skills

  • Capacity building
  • Partnership development
  • Sustainability initiatives
  • Proposal writing
  • Community engagement
  • Policy changes

Affiliations

  • Waupaca Rotary Club
  • Waupaca Chamber Ambassador
  • Waupaca Chamber Board Member
  • New London Chamber Ambassador

Timeline

Senior Community Development Manager

Feonix - Mobility Rising
10.2022 - Current

Executive Director

River View Lodge & Point Manor
01.2021 - 10.2021

District Admissions & Marketing Director

Crossroads Care Centers
02.2018 - 07.2019

Freelance Consultant

Self-Employed
05.2010 - Current

Owner/Administrator

Betts Place for Peace CBRF
10.2005 - 05.2010

DM - Organizational Development & Change

Colorado Technical University

Master of Science - Management, Public Administration Concentration

Colorado Technical University

Bachelor of Science - Management

Colorado Technical University

No Degree - Nursing Assistant Certificate

Western Technical College
JESS BETTS-NELSON