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Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Hi, I’m

Jess Biggers

Fontana,CA
Jess Biggers

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

IHSS Care ProviderShuttle Van Driver

Work Type

Full Time

Location Preference

On-Site
Location: Fontana, CA, USFontana, CA
Open to relocation: Yes

Minimum Desired Compensation

20/hr

Important To Me

Healthcare benefits401k match

Summary

Dedicated professional with a strong work ethic and a clean driving record, experienced as an IHSS Care Provider at IHSS Public Authority. Expert in passenger transportation and customer relations, ensuring safety and comfort while fostering positive experiences. Proven ability to develop personalized care plans and maintain punctuality in service delivery.

Overview

12
years of professional experience

Work History

IHSS Public Authority
Rancho Cucamonga, CA

IHSS Care Provider
09.2020 - 01.2025

Job overview

  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Administered medications and monitored health conditions for optimal client care.
  • Developed personalized care plans based on individual client needs and preferences.
  • Coordinated transportation services to facilitate medical appointments and social activities.
  • Ensured a safe and comfortable environment by maintaining a clean and organized living space.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.

Econo Lodge Hotel
Fontana, CA

Shuttle Van Driver
09.2012 - 02.2013

Job overview

  • Provided safe and reliable transportation for guests to and from local destinations.
  • Maintained cleanliness and functionality of shuttle van, ensuring optimal performance.
  • Assisted guests with luggage and inquiries, delivering exceptional customer service.
  • Coordinated schedules with hotel staff to accommodate guest transportation needs efficiently.
  • Implemented route optimization strategies, reducing travel time between destinations.
  • Monitored vehicle compliance with maintenance schedules to enhance reliability.
  • Resolved guest concerns promptly, fostering positive experiences during transportation services.
  • Promoted a positive environment within the shuttle van through courteous interactions with passengers and fellow drivers.
  • Maintained punctuality for pick-ups and drop-offs, ensuring smooth daily operations and customer satisfaction.
  • Provided exceptional customer service by addressing passenger inquiries or concerns promptly, professionally, and courteously.
  • Completed accurate records of trip logs, time sheets, incident reports, fuel receipts, mileage sheets as required by company policies and procedures.
  • Facilitated seamless communication between ridership and staff through utilization of two-way radios, cell phones, and dispatch software systems.
  • Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
  • Operated with safety and skill to avoid accidents and delays.

Education

Rialto Highschool
Rialto, CA

04-2026

University Overview

Skills

Safe driving practices

  • Strong work ethic
  • Customer relations skills
  • Passenger transportation
  • Clean driving record
  • Passenger assistance
  • Valid [state] license
  • Traffic law compliance
  • Pickup and drop-off scheduling
  • Teamwork and collaboration
  • Customer service
  • Dependable and reliable
  • Attention to detail
  • Efficiency and time management
  • skills

Strong work ethic

Punctuality

Vehicle maintenance

Customer relations skills

Clean driving record

Passenger transportation

Inclement weather driving

Passenger assistance

Vehicle inspection

Route navigation

Guest relations

Valid state license

Traffic law compliance

Pickup and drop-off scheduling

Teamwork and collaboration

Dependable and reliable

Effective communication skills

Strong working relationships

Availability
See my work availability
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tuesday
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thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

IHSS Care Provider
IHSS Public Authority
09.2020 - 01.2025
Shuttle Van Driver
Econo Lodge Hotel
09.2012 - 02.2013
Rialto Highschool