Jessenia Campos

Managed high-volume calendar system for attorneys, hearing and client appointments.

Scheduled and tracked medical evaluations and depositions for workers' compensation cases.

Processed and filed legal and medical documentation, ensuring accuracy and compliance with court deadlines.

Communicated with clients, medical offices, and opposing counsel in both English and Spanish.

Handled multi-line phone systems and responded promptly to client inquiries.

Coordinated with office staff to maintain accurate case records and authorizations.

Demonstrated attention to detail, time management, and multitasking in a fast-paced legal/medical environment.

• Exemplify dedication to service excellence by consistently exceeding expectations, resulting in outstanding 5-star rating on both Lyft and Uber platforms
• Execute secure transportation services by prioritizing passenger safety while adhering to strict timelines
• Steer through dynamic traffic and high-pressure situations while managing vehicle operations at various speeds.
• Address customer issues promptly to ensure their satisfaction, prioritizing their needs to prevent any potential dissatisfaction
• Assist with customer issues or inquiries as they arise.
• Maintain vehicle in clean and safe working order.
• Converse with customer in either Spanish or English during their ride.

• Facilitated the imperative collection of signatures crucial for the completion of admission forms for patients upon their arrival into the care center.
• Directed front desk, which involved greeting visitors, answering phone calls, directing inquiries.
• Updated calendars, scheduling appointments as needed.
• Directed phone systems, including routing calls and taking messages with proper phone etiquette.
• Organized physical and digital files, ensuring accurate record keeping.

• Maximized sales by effectively managing leads, tracking, and following up on over 200 connections daily.
• Scheduled service department appointments efficiently.
• Monitored customer contacts, service interactions, follow-ups, and lead generation activities.
• Provided weekend sales floor reception coverage with proficiency.
• Directed numerous calls daily to appropriate recipients using a multi-line system.