Jess Chen
Brooklyn,NY
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Barista
Lately Cafe
08.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Snack&Grocery&Cashier
Teso Life
01.2023 - 08.2024
- Promoted store loyalty programs, resulting in increased customer retention and repeat business.
- Handled cash and credit card transactions accurately, maintaining a balanced cash register at the end of each shift.
- Assisted coworkers during busy periods by taking over additional registers or tasks as needed, fostering a supportive team environment.
- Collaborated with team members to maintain clean and organized workspaces, promoting a positive shopping experience for customers.
Education
Bachelor of Science - Digital Media
LaGuardia Community College of The City University of New York
Long Island City, NY12.2024
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Excellent memory
- Customer Service
- Attention to Detail
- Time Management
- Teamwork and Collaboration
- Problem-Solving
Languages
English
Chinese (Cantonese)
Chinese (Mandarin)
Korean
Timeline
Barista
Lately Cafe
08.2023 - Current
Snack&Grocery&Cashier
Teso Life
01.2023 - 08.2024
Bachelor of Science - Digital Media
LaGuardia Community College of The City University of New York