Hi, I’m
Jessica Coffman
Paramount,CA
Work Preference
Overview
7
years of professional experience
5
years of post-secondary education
Work History
End Violence EverywhereLos Angeles, CA
Freelance Writer
03.2025 - 07.2025
Job overview
- Company Overview: a pioneering organization operating at the intersection of survivor support, legislative advocacy & community building
- Utilized storytelling techniques to create engaging content that resonated with audiences, fostering a deeper understanding of survivor experiences and challenges.
- Conducted research on legislative issues affecting survivors, providing insights that informed strategic communication and advocacy initiatives.
- Collaborated with diverse teams to develop impactful content, ensuring alignment with organizational goals and enhancing the overall message of advocacy efforts.
- A pioneering organization operating at the intersection of survivor support, legislative advocacy & community building
Premier Lacrosse LeagueTorrance, CA
Inside Sales Representative
05.2024 - 10.2024
Job overview
- Company Overview: The biggest stars in the fastest growing sport pioneering a new future for lacrosse designed for the fans.
- Managed a high volume of customer interactions, demonstrating strong organizational skills by effectively handling over 100 calls daily.
- Utilized HubSpot CRM to track customer interactions, showcasing attention to detail and the ability to manage multiple tasks efficiently.
- Streamlined communication and collaboration using Google Workspace, enhancing team productivity and ensuring smooth operations.
- The biggest stars in the fastest growing sport pioneering a new future for lacrosse designed for the fans.
Disneyland ResortAnaheim, CA
Guest Relations Hostess
07.2021 - 01.2024
Job overview
- Company Overview: Disneyland Resort is a world-renowned theme park, known for its immersive attractions, entertainment, and experiences.
- Maintained a detailed knowledge of park attractions and services, providing accurate information to guests and enhancing their overall visit experience.
- Demonstrated strong organizational skills by managing guest inquiries and requests efficiently, ensuring a seamless experience for all visitors.
- Collaborated with team members to develop strategies for improving guest satisfaction, showcasing my ability to work effectively in a team environment.
- Resolved guest issues promptly and effectively, demonstrating problem-solving skills and a commitment to customer service excellence.
- Disneyland Resort is a world-renowned theme park, known for its immersive attractions, entertainment, and experiences.
American Film Institute (AFI)Los Angeles, CA
Research Intern
05.2022 - 09.2022
Job overview
- Company Overview: The AFI is a prestigious organization dedicated to preserving the legacy of American cinema and fostering the next generation of filmmakers.
- Collaborated with the senior research team to verify historical film data, enhancing the credibility of our findings and contributing to project milestones.
- Participated in weekly team meetings to discuss research progress and challenges, contributing ideas that led to improved data collection processes.
- Maintained organized records of research findings, streamlining the process for future reference and ensuring easy access for team members.
- Engaged in peer reviews of research submissions, offering constructive feedback that enhanced the quality of our collective work.
- The AFI is a prestigious organization dedicated to preserving the legacy of American cinema and fostering the next generation of filmmakers.
Sugarboo & Co.Anaheim, CA
Assistant Manager
08.2019 - 06.2021
Job overview
- Company Overview: Sugarboo & Co. offers a unique retail experience full of whimsy by adding a little good to the world.
- Analyzed sales data to identify trends and opportunities, leading to targeted marketing efforts that boosted sales in key product categories.
- Coordinated product shipments, ensuring timely deliveries and maintaining optimal stock levels to meet customer demand.
- Developed and executed strategic plans for promotional events, driving foot traffic and enhancing overall store visibility.
- Facilitated team meetings to discuss performance metrics, encouraging open communication and collaboration that improved team morale and productivity.
- Sugarboo & Co. offers a unique retail experience full of whimsy by adding a little good to the world.
World of Disney - Walt Disney WorldLake Buena Vista, FL
Merchandise Coordinator
08.2018 - 07.2019
Job overview
- Company Overview: Walt Disney World is a world-renowned theme park, known for its immersive attractions, entertainment, and experiences.
- Trained and mentored a team of new hires, enhancing their product knowledge and customer service skills, which improved overall team performance.
- Created engaging training materials for staff, focusing on product features and benefits, which enhanced the customer experience and increased upselling opportunities.
- Executed seasonal merchandising strategies that aligned with corporate branding, resulting in a cohesive shopping experience that resonated with guests.
- Walt Disney World is a world-renowned theme park, known for its immersive attractions, entertainment, and experiences.
Summary
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Education
Stephens CollegeColumbia, MO
Master of Arts from Television And Screenwriting
08.2021 - 05.2023
University of MissouriColumbia, MO
Bachelor of Arts from Mass Media Communication
08.2014 - 05.2018
University Overview
- Member of Delta Gamma
- Member of Women's Club Lacrosse - Social Media Chair
- Member of The Naturelles- Mizzou's All Female A Capella group - Vice President
- Summer Welcome Leader - 2016
Skills
Project management
Formatting
Excellent spelling skills
Content editing
Creative collaboration
Proofreading
Effective writing
Excellent grammar
Collaboration
Social media
Creative writing
Strong research skills
Audience engagement
Scriptwriting
Editing
Research
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Freelance Writer
End Violence Everywhere
03.2025 - 07.2025
Inside Sales Representative
Premier Lacrosse League
05.2024 - 10.2024
Research Intern
American Film Institute (AFI)
05.2022 - 09.2022
Stephens College
Master of Arts from Television And Screenwriting
08.2021 - 05.2023
Guest Relations Hostess
Disneyland Resort
07.2021 - 01.2024
Assistant Manager
Sugarboo & Co.
08.2019 - 06.2021
Merchandise Coordinator
World of Disney - Walt Disney World
08.2018 - 07.2019
University of Missouri
Bachelor of Arts from Mass Media Communication
08.2014 - 05.2018
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