Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jess Knighten-Curry

Inglewood,CA

Summary

Dynamic healthcare professional with extensive experience in patient care at Christian Centered Ministries, specializing in medication administration and compassionate communication. Expertise in enhancing client well-being through life skills coaching and crisis management. Recognized for building strong relationships and delivering exceptional support, ensuring optimal care and safety for all clients.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Client Aide

Christian Centered Ministries
Inglewood, CA
01.2025 - Current
  • Assisted clients with maintaining good personal hygiene.
  • Participated in educational programs related to patient care techniques, medical terminology or HIPAA regulations.
  • Improved patient outlook and daily living through compassionate care.
  • Provided guidance on basic life skills such as budgeting or time management.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Administered medications according to physician's orders and monitored their effectiveness.
  • Assisted with transportation arrangements for clients when necessary.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.
  • Facilitated group therapy sessions involving topics such as anger management or self-esteem building.
  • Developed relationships with clients by engaging them in conversation, recreational activities and other therapeutic interventions.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Reported concerns to nurse supervisor to promote optimal care.

Security Professional

Allied Universal
Culver City, CA
08.2023 - 01.2025
  • Investigated security breaches and reported findings to management with recommendations for improvement.
  • Conducted risk assessments for new projects or changes in the operational environment.
  • Identified suspicious activity to determine appropriate response.
  • Analyzed system logs regularly to detect anomalies that may indicate a potential threat or vulnerability.
  • Delivered security awareness training to employees to reduce risk of security breaches.
  • Developed emergency response plans and conducted drills to ensure preparedness.
  • Demonstrated strong attention to detail and accuracy when providing information to Security Management.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Maintained updated knowledge of law enforcement tactics, policies and procedures.
  • Monitored CCTV systems to ensure safety and security of premises.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Responded promptly to requests from users related to their access rights or privileges.
  • Recorded required data for incident reports and files.
  • Oversaw the issuance of security badges and access codes to authorized personnel.
  • Maintained high levels of alertness throughout shifts.

Human Resources Liaison

The Hidri Group
Los Angeles, CA
01.2024 - 11.2024
  • Informed job applicants of duties and responsibilities, compensation, and benefits.
  • Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
  • Developed and documented HR procedures to refine processes and drive compliance with policies.
  • Advised management on organizing, preparing or implementing recruiting or retention programs.
  • Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
  • Investigated complaints filed by employees or external sources related to labor law violations or other HR matters.
  • Assisted with recruitment initiatives by interviewing and talent sourcing.
  • Conducted exit interviews and completed employment termination paperwork.
  • Safeguarded human resource information, maintaining employee confidence and protecting operations.
  • Analyzed job descriptions and determined recruitment plan, timeline and advertising efforts to fill positions.
  • Coordinated employee training programs and workshops.
  • Conferred with management to develop or implement personnel policies or procedures.

Truck Driver

Aim Fresh Trucking
Memphis, TN
09.2022 - 02.2023
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Contributed ideas for improving operational efficiency during team meetings or one-on-one conversations with supervisors.
  • Communicated with dispatchers regarding pickup and delivery times.
  • Transported goods to and from specified destinations in accordance with delivery schedules.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Maintained ongoing communications with operations center personnel to keep teammates informed.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.
  • Conducted daily DOT pre-trip inspections according to set checklist.
  • Managed personal driving time according to Hours of Service regulations.
  • Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.

Salon Manger

Great Clips
Germantown, TN
06.2020 - 09.2022
  • Focused on retaining clients by keeping client report cards, which detailed personal services and purchases.
  • Assisted in developing strategies for increasing client base through promotions or advertising campaigns.
  • Consulted with customers to understand needs and recommend professional services.
  • Worked with diverse customers to provide satisfactory cuts and styles appropriate to individual ages, tastes and style preferences.
  • Resolved guest complaints.
  • Supervised operations and planned work schedules for personal attendants, hairdressers and caddies.
  • Analyzed financial reports to identify trends and areas for improvement.
  • Addressed customer problems quickly and according to service standards.
  • Collaborated with other managers and supervisors and kept informed of changes affecting service operations.
  • Conducted interviews with prospective employees prior to hiring decisions being made.
  • Managed daily salon operations, including scheduling appointments, customer service, and staff management.
  • Drove impeccable customer service and inspired team members to cultivate loyal business relationships with clientele.
  • Monitored employee performance to ensure quality services were delivered consistently.

Salon Owner/Operator

Wright Way Hair Salon
Los Angeles, CA
02.2003 - 03.2020
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Provided excellent customer service to ensure repeat business from satisfied clients.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Adhered to state laws and regulations regarding licensure, sanitation standards.
  • Assessed inventory needs for hair care products, cosmetics. on an ongoing basis.
  • Managed staff by recruiting, training and coaching employees.
  • Developed service packages for customers seeking a variety of treatments.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Resolved customer complaints quickly and efficiently while maintaining professionalism.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Investigated new trends in beauty industry services to stay current with offerings available at the salon.
  • Delegated work to staff, setting priorities and goals.

Senior Command Post Controller

Huffmaster Crisis Response
Troy, MI
08.1999 - 02.2003
  • Responded to alarms following established policies and protocols.
  • Utilizing advanced technologies to collect intelligence data when necessary.
  • Collaborated with external agencies to coordinate traffic movement and resource deployment.
  • Reviewed emergency action messages, extracted relevant information from emergency orders and sent instructions to guide forces.
  • Performed troubleshooting to determine issues with communications systems and maintain readiness.
  • Coordinating the movement of personnel into and out of the command post area as required by changing mission requirements.
  • Providing feedback and guidance to subordinates regarding their performance during exercises or actual deployments.
  • Used telecommunications systems, two-way radios and intercom system to communicate with teams.
  • Maintaining a secure environment within the command post at all times.
  • Troubleshooting any issues that arise during command post operations in order to ensure smooth functioning at all times.
  • Implementing safety protocols for all personnel entering and exiting the command post area.
  • Operated command and control center systems and equipment.
  • Ensuring that all staff members are properly trained in their respective duties.
  • Observed and monitored data, voice and alerting systems.
  • Supervising junior staff members in conducting various tasks related to command post operations.

Education

State License - Trichology

Universal College of Beauty
Los Angeles, CA
07-2004

High School Diploma -

Susan Miller Dorsey High School
Los Angeles, CA
07-1990

Some College (No Degree) - Sociology

Lone Star College
Houston, TX

Skills

  • Patient care
  • Medication administration
  • Behavioral observation
  • Personal hygiene assistance
  • Life skills coaching
  • Client transportation
  • Team collaboration
  • Crisis management
  • Dispute resolution
  • Security awareness
  • Staff training
  • Counseling techniques
  • Regulatory compliance
  • Time management
  • Data entry proficiency
  • Appointment scheduling
  • Problem-solving
  • Emotional support
  • Verbal and written communication skills
  • Compassionate communication
  • Housekeeping
  • Compassionate client care

Certification

  • California Guard Card
  • California Cosmetology License
  • Peer Support Specialist

Timeline

Client Aide

Christian Centered Ministries
01.2025 - Current

Human Resources Liaison

The Hidri Group
01.2024 - 11.2024

Security Professional

Allied Universal
08.2023 - 01.2025

Truck Driver

Aim Fresh Trucking
09.2022 - 02.2023

Salon Manger

Great Clips
06.2020 - 09.2022

Salon Owner/Operator

Wright Way Hair Salon
02.2003 - 03.2020

Senior Command Post Controller

Huffmaster Crisis Response
08.1999 - 02.2003

State License - Trichology

Universal College of Beauty

High School Diploma -

Susan Miller Dorsey High School

Some College (No Degree) - Sociology

Lone Star College

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Jess Knighten-Curry