Jess Feucht
Waunakee
Summary
Experienced with developing and deploying customized technological solutions. Utilizes innovative problem-solving techniques to address client challenges. Track record of strong collaboration and effective communication skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Solutions Engineer
T-Mobile | UScellular
10.2022 - Current
- Act as the technical authority during customer sales engagements alongside account managers
- Design and deploy integrated software and wireless hardware solutions to strengthen business operational resilience.
- Manage strategic partner relationships to ensure aligned execution and high-quality client deployment
- Coach and mentor sales teams to elevate consultative, solution-led selling engagements.
- Serve as the technical authority bridging sales and engineering to drive scalable architectures and successful customer outcomes.
- Deliver consistent sales growth with year-over-year improvements across multiple key performance indicators (KPIs).
- Led training sessions for staff on new technologies and system updates.
- Managed multiple high-priority projects simultaneously, consistently meeting deadlines while maintaining a focus on quality control throughout all stages of delivery.
- Analyzed and resolved complex network problems for end-users.
SMB & SLED Account Manager
UScellular
09.2018 - 09.2022
- Surpassed IoT sales targets regularly
- Championed new certification requests with industry-leading manufacturers, enabling expanded product offerings and unlocking new revenue streams.
- Orchestrated multiple public-safety acquisitions that generated new business and reduced churn, preserving over $1.8M in revenue.
- Recognized as a peer mentor and trusted IoT subject-matter expert, supporting team enablement and deal strategy.
- Mentored junior account managers, fostering skill development and enhancing team performance.
- Developed strong rapport with decision-makers at all levels within client organizations through effective communication skills and professional demeanor.
Business Development Manager
UScellular
04.2014 - 09.2018
- Trained and mentored agent business sales teams and retail subject matter expert's.
- Developed sales cadences later adopted as a national model for B2B prospecting.
- Partnered with agents to win Wisconsin's second-largest healthcare account, driving six-figure annual revenue win and retention.
- Multiple Pinnacle Club award winners mentored under my training and leadership.
Sales Manager
UScellular
05.2010 - 04.2014
- Coached teams who overperform new line sales targets all but two quarters in 2.5 years.
- Strengthened community engagement through Chamber of Commerce and trade events.
- Developed training programs enhancing staff product knowledge and sales techniques, resulting in increased customer engagement.
Education
Business Management - Business Management
Cardinal Stritch University
Madison, WI01.2010
Electronics & Business - undefined
Wisconsin School of Electronics
Madison, WI01.1998
Skills
- Technical sales enablement
- Complex Problem-solving
- Project planning
- Performance optimization
- CRM & Analytics
- IT Network Foundations
- AI Prompting
Certification
- Cradlepoint Sales Certified
- ChatGPT Prompting Foundations
Timeline
Solutions Engineer
T-Mobile | UScellular
10.2022 - Current
SMB & SLED Account Manager
UScellular
09.2018 - 09.2022
Business Development Manager
UScellular
04.2014 - 09.2018
Sales Manager
UScellular
05.2010 - 04.2014
Electronics & Business - undefined
Wisconsin School of Electronics
Business Management - Business Management
Cardinal Stritch University