Jess Hightower
Ashton,NE
Summary
Dedicated EMS volunteer skilled in emergency response, patient assessment, and effective communication. Proven track record in providing timely medical assistance and training new volunteers to enhance team performance. Dedicated EMS volunteer with strong skills in patient assessment and emergency response. Proficient in medical documentation and CPR, consistently ensuring optimal patient care under pressure.
Overview
9
9
years of professional experience
Work History
EMS Volunteer
Broken Bow VFD
Broken Bow, Nebraska
05.2022 - Current
- Responded quickly to emergency calls and provided timely medical assistance.
- Assisted in training new volunteers on emergency response procedures and protocols.
- Collaborated with team members during rescue operations and patient transport.
- Maintained equipment readiness by conducting regular checks and restocking supplies.
- Documented patient information accurately for effective communication with medical staff.
- Participated in community outreach programs to promote safety awareness and education.
- Engaged in continuous learning through workshops and training sessions on best practices.
- Supported incident command during emergencies by following established protocols and guidelines.
- Utilized special equipment such as backboards, cervical collars and splints when necessary.
- Recorded all pertinent information regarding each call including patient data, treatment given and any additional notes in an accurate manner.
- Communicated effectively with patients to ensure their safety, comfort and trust throughout the transport process.
- Participated in regular drills designed to practice skills associated with emergency medical services.
- Provided emotional support for patients who were frightened or anxious during transport.
- Strictly adhered to HIPAA guidelines when dealing with confidential patient information.
- Provided assistance with lifting patients onto stretchers and into ambulances.
- Participated in continuing education sessions related to advanced cardiac life support protocols and techniques.
- Maintained accurate records of all activities performed while on duty.
- Administered oxygen therapy for those having difficulty breathing due to asthma or other respiratory conditions.
- Followed established protocols for handling infectious materials according to OSHA regulations.
- Collaborated with other EMS personnel to provide optimal care for each patient transported.
- Transported patients to hospitals or other medical facilities using appropriate safety measures.
- Monitored vital signs such as pulse rate, respiration rate, blood pressure and temperature during transport.
- Performed CPR on patients suffering from cardiac arrest or breathing difficulties as required.
- Conducted routine vehicle maintenance checks prior to responding to each call ensuring proper functioning of all equipment on board.
- Maintained communication with dispatch center regarding patient condition, location and estimated time of arrival at destination.
- Assessed patient needs by gathering information from bystanders, family members or other healthcare professionals as needed.
- Organized and managed the ambulance inventory and supplies.
- Responded quickly to hazardous situations involving fire, smoke inhalation or chemical spills while maintaining a calm demeanor.
- Directed emergency response in crisis situations to diffuse tensions and prevent violence.
- Collaborated with medical personnel to quickly treat and transport patients.
- Operated ambulance to and from scenes and emergency facilities, responding to dispatch calls for emergent medical assistance.
- Loaded and transported patients from hospitals to rehab centers or other medical facilities.
- Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
- Observed, recorded and reported patients' condition or injury and treatment provided.
- Interviewed patients to obtain medical history and details on current issues.
- Calmed patients by carefully explaining each step and remaining composed.
- Evaluated illnesses or injuries to establish and prioritize medical procedures.
- Explained medical terminology in non-complex terms o patients.
- Immobilized patients for transport using backboard or other spinal mobilization.
- Positioned patients in preparation for treatment and transport.
- Monitored and replenished ambulance supplies, maintaining well-stocked inventory and properly functioning equipment.
- Assessed scene upon arrival for possible hazards or dangerous situations.
- Communicated with dispatchers or treatment center personnel to exchange information and arrange patient intake.
- Suctioned airways to clear obstructions and help patients breathe.
- Reported infectious disease cases to appropriate medical authorities.
- Facilitated communication between patients, family members, and healthcare professionals.
Manufacturing Supervisor
Becton Dickinson
Broken Bow, Nebraska
05.2017 - Current
- Supervised daily manufacturing operations to ensure production targets were met efficiently.
- Trained and mentored team members on safety protocols and operational procedures.
- Coordinated workflow between departments to optimize production schedules and inventory levels.
- Collaborated with engineering teams to troubleshoot production issues and improve processes.
- Assigned tasks to staff based on their qualifications and experience level.
- Ensured adherence to safety protocols and regulations in the manufacturing process.
- Supervised a team of 30+ employees in the manufacturing area.
- Monitored production performance and ensured quality standards were met.
- Maintained workflow by monitoring the steps of processes and observed equipment and personnel.
- Maintained accurate records related to production activities such as costs, output levels, inventory levels.
Education
AEMT - EMS
Panhandle EMS
Scottsbluff, NE05-2025
Skills
- Emergency response
- Patient assessment
- Effective communication
- Medical documentation
- Cardiopulmonary resuscitation
- Intravenous therapy
- Advanced life support
Timeline
EMS Volunteer
Broken Bow VFD
05.2022 - Current
Manufacturing Supervisor
Becton Dickinson
05.2017 - Current
AEMT - EMS
Panhandle EMS