Jess Kammer
Bonham
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic seeking to learn a new trade.
Overview
16
16
years of professional experience
Work History
Instrumentation Helper
Prime Controls
09.2024 - Current
- Primarily work in warehouse/connex
- Inventory, organizing, and delivery of material
- Load and unload trailer, in tow, from jobsite to warehouse and vice versa
Event Worker
Clown Around Party Rentals
09.2023 - 09.2025
- Deliver carnival rides, large inflatable bounce houses and water slides, refreshments, and tables with chairs to various commercial and residential customers
- Setup, organize and tear down equipment after event
- Drive, attach, and maintain various truck, trailers and equipment
- Maintain equipment such as mechanical rides, generators, and warehouses
- During the winter, we maintain rental properties doing various tasks (landscaping, painting, tile, make-ready, etc.)
Satellite Installation Technician
Mastec Advanced Technologies
03.2023 - 09.2023
- Installed, repaired, and maintained integrity of DirectTV satellites, cabling, ground blocks and other related interior equipment
- Used specialized tools to align satellites on earth with those in orbit
- Maintained superior customer service during the various stages of interaction
- Extensive use of ladders, tree trimming accessories, power tools, mounts and other precision software to ensure the best possible viewing experience for customers
Shift Manager
Braum's
07.2022 - 03.2023
- Ensured employees performance and appearance were meeting standards and criteria spelled out in the employee handbook
- Assisted General Manager in daily operating procedures whenever necessary
- Maintained accountability and expectations of employees per standard operating procedures
- Inventory inspection, rotation, and stocking
- Exceeded expectations related to customer service and employee morale
Construction Worker
Big Creek Construction
02.2022 - 06.2022
- Built highway drainage apparatuses, utilizing carpentry techniques, concrete excavation equipment and concrete finishing tools
- Identified and isolated the location of underground infrastructure, eliminating any risk of accident or damage
- Repaired, replaced, and diagnosed water drainage pipes for the City of Waco
- Maintained safety protocols with zero incident
- Certified by DOT as a flogger-directing traffic to stop/slow in order to protect the workers on the road vulnerable
Large Engine Mechanic
Brumback Equipment
01.2021 - 02.2022
- Maintained and repaired heavy machinery including large tractors, lifts, and cranes
- Provided customer support, when needed
- Upheld the organization and cleanliness of the shop, tools, equipment, machinery, and work areas
General Manager
Papa John's
11.2017 - 12.2020
- Devised innovative customer service and marketing strategies to build sales
- Promoted to GM, from a delivery driver, after 3 months of employment
- Fielded all customer service complaints timely, providing immediate, satisfactory resolutions
- Interviewed, hired, and trained employees for customer service and management positions
- Acted as liaison between the owner and store level management, communicating expectations
- Surpassed labor goals, sales projections, and inventory guidelines consistently and punctually
- Delegated my expectations to 3 managers and 20 team members during employee meetings and throughout the work day.
- Performed back office operations with payroll and human resources
- Oversaw continuing educational requirements for all employees
- Adhered to, and ensured, corporate standards and procedural rules were understood and followed by all employees
Texas Works Advisor
Texas Health and Human Services Commission
08.2012 - 06.2017
- Interviewed 15-20 applicants through phone and in-person interviews
- Interpreted federal guidelines and policy to assess eligibility for program benefits
- Obtained, verified, and calculated sensitive data to determine if financial and criminal history impacted a client's case
- Spoke to management, human resources, while collaborating with other State and Federal agencies to verify a client's employment history and current status
- Conducted bi-annual reviews to determine or verify eligibility.
- Reported cases of fraud, processed over-payments of benefits, while keeping the accountability and integrity of my own work in check
- Kept detailed records of documentation and case notes for each client interviewed
- Communicate on an intermediate level with others (internally or externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints.
Direct Sales
Suddenlink Communications
11.2011 - 08.2012
- Performed outside telecommunication sales in residential areas
- Set appointments for potential clients with consistent punctuality
- Resolved customer service issues quickly and effectively
- Developed many relationships within the residential and commercial community
- Achieved the highest pier sales goal the 1st month of employment
- Attended continuing education programs to increase productivity and technique
Student Recruiter/Academic Advisor
Paris Junior College
08.2009 - 10.2011
- Acted as liaison between my office (Admissions dept.) and multiple high school administration and counseling departments; regarding college enrollment requirements and opportunities
- Performed recruiting activities such as college fairs, student tours, and visits to local area high school classrooms.
- Advised and informed students on available academic and vocational programs, probationary holds, financial aid inquiries, registration procedures, enrollment and graduation
- Approved and devised degree plans, course substitutions, and withdrawals
- Designed and implemented programs which increased the admission and retention of students
- Analyzed High School and College transcripts, and test scores to determine eligible transfer credits and placement into appropriate course paths
- Admitted, registered, and categorized all 500-1000 dual credit high school students from 31 local area high schools.
- Conducted new student orientations for prospective students and transfer students, which included a campus tour and providing student services information
- Spent a significant amount of time each day, utilizing Microsoft Excel, PowerPoint and Word programs
Education
Bachelor of Science - Psychology, Business Management
University of North Texas-Denton
01.2004
Masters of Science - Psychology, Higher Education-Teaching
Texas A&M University
Commerce01.2011
Skills
Proficient in Handling Materials and Supply
Ability to Grasp New Concepts Quickly
Forklift Driver
Truck and Trailer Use
Typing/Computer Programs
Management Experience
Timeline
Instrumentation Helper
Prime Controls
09.2024 - Current
Event Worker
Clown Around Party Rentals
09.2023 - 09.2025
Satellite Installation Technician
Mastec Advanced Technologies
03.2023 - 09.2023
Shift Manager
Braum's
07.2022 - 03.2023
Construction Worker
Big Creek Construction
02.2022 - 06.2022
Large Engine Mechanic
Brumback Equipment
01.2021 - 02.2022
General Manager
Papa John's
11.2017 - 12.2020
Texas Works Advisor
Texas Health and Human Services Commission
08.2012 - 06.2017
Direct Sales
Suddenlink Communications
11.2011 - 08.2012
Student Recruiter/Academic Advisor
Paris Junior College
08.2009 - 10.2011
Bachelor of Science - Psychology, Business Management
University of North Texas-Denton
Masters of Science - Psychology, Higher Education-Teaching
Texas A&M University
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