Summary
Work History
Education
Skills
Timeline
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Jess Ledford

South Ogden,UT

Summary

Proven expertise in service quality and teamwork, honed across roles from Restaurant Waiter at Mountain Bistro to Certified Flight Instructor at ATP Flight School. Excelled in creating efficient, safe training environments and enhancing student performance, demonstrating exceptional collaboration and adherence to cleanliness standards. Achievements include significantly improving student confidence and fostering productive team dynamics.

Work History

Restaurant Waiter

Mountain Bistro
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.

Labor Worker

Rohr Builders, Inc
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean and organized work areas, contributing to overall efficiency on the job site.
  • Assisted in loading and unloading materials, ensuring timely delivery to appropriate job sites.
  • Performed general housekeeping and cleaning tasks.

Dispatcher

WNC Aviation
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with students and personnel to coordinate timely lessons.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.

Certified Flight Instructor

ATP Flight School
  • Improved student confidence and performance with thorough pre-flight briefings and post-flight debriefings, addressing specific areas for improvement.
  • Facilitated productive communication between students, instructors, and aircraft maintenance staff to promote a safe and effective training environment.
  • Increased overall flight safety by consistently enforcing strict adherence to FAA regulations during all instructional sessions.
  • Enhanced student pilot skills by implementing personalized training plans and progress tracking.

Certified Flight Instructor

FlightGest Academy
  • Improved student confidence and performance with thorough pre-flight briefings and post-flight debriefings, addressing specific areas for improvement.
  • Facilitated productive communication between students, instructors, and aircraft maintenance staff to promote a safe and effective training environment.
  • Collaborated with fellow flight instructors to share best practices, enhance teaching methodologies, and ensure consistency across programs.

Education

High School Diploma -

Mitchell High School
Bakersville, NC

Mayland Community College
Spruce Pine, NC

Asheville-Buncombe Technical Community College
Asheville, NC

Skills

  • Service Quality
  • Teamwork and Collaboration
  • Cleanliness
  • Emergency Procedures Training

Timeline

Restaurant Waiter

Mountain Bistro

Labor Worker

Rohr Builders, Inc

Dispatcher

WNC Aviation

Certified Flight Instructor

ATP Flight School

Certified Flight Instructor

FlightGest Academy

High School Diploma -

Mitchell High School

Mayland Community College

Asheville-Buncombe Technical Community College

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Jess Ledford