Jess MacDonald
Newport Beach,CA
Summary
Successful bartender/bar manager brings proven expertise in bar management and foodservice. Handles all facets of operations, including ordering supplies, setting schedules, and controlling costs. Superior customer service and leadership abilities.
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
14
14
years of professional experience
Work History
Bartender
Joey Restaurants
12.2022 - 03.2025
- Served high customer volumes during special events, nights, and weekends.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Lead Bartender/Assistant Bar Manager
Puesto
04.2021 - 08.2022
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Monitored patron alcohol consumption to encourage safety.
- Ordered and maintain inventory of bar products, alcohol, soft drinks and supplies to drive high volume of sales.
- Trained new bartenders on drink preparation and upselling techniques.
- Estimated daily beverage consumption to maintain proper inventory levels.
- Decreased waste, following strict recipes and drink measurement protocol.
Bar Manager
Panxa Cocina
01.2019 - 04.2021
- Boosted brand awareness and patron loyalty with special events, signature cocktails, and seasonal offerings.
- Built rapport with beverage distributors to support timely inventory replenishment and favorable costs.
- Controlled costs through proper inventory rotation, minimizing waste by effectively promoting and moving older product.
- Trained and supervised bar staff to deliver top-notch service and craft high-quality beverages.
- Scheduled and received beverage shipments, checking delivery contents to verify product quality and quantity.
Lead Bartender
Panxa Cocina
01.2016 - 01.2019
- Verified patron identification prior to serving alcohol and maintained compliance with all state and federal laws.
- Maintained aesthetic bar appearance through continuous cleaning, organizing, and supply replenishment.
- Drove customer satisfaction by preparing expertly-crafted drinks and pouring beer and wine selections.
- Engaged guests with warm conversation, building bar loyalty and encouraging repeat business.
- Enhanced bar reputation by developing signature cocktails and seasonal specials.
- Balanced efficiency with exceptional service, managing a high volume of guests per hour.
Cocktail Waitress
Panxa Cocina
12.2014 - 01.2016
- Stayed on top of customer needs and open tabs, tracking orders and processing accurate payments.
- Helped team members regularly, jumping in to take on extra work and back up busy servers.
- Satisfied customers with fast, friendly, and knowledgeable support.
- Increased bill totals by suggesting drinks, desserts and other add-on purchases.
- Enhanced team efficiency with well stocked stations and efficient side work.
Server
Dominic's Ristorante Italiano
04.2011 - 01.2015
- Offered information on new menu items, seasonal and daily specials.
- Adhered to all safety, sanitization, and food handling guidelines and regulations.
- Memorized menu additions, changes, and limited offerings and answered questions regarding dietary restrictions and nutrition information.
- Delivered food and beverages quickly to customers, verifying each order to maximize satisfaction.
Education
Associate of Applied Science - Business Administration And Management
Fullerton College
Fullerton, CA05.2014
Skills
- Custom Drink Preparation
- Hospitality and Guest Service
- Safety and Sanitation Standards
- Liquor, Beer and Wine Knowledge
- High-Volume Environments
- Teamwork and Professionalism
- Alcohol Ordering
- Bar Operations and Logistics
- Outgoing personality
- Team player attitude
Timeline
Bartender
Joey Restaurants
12.2022 - 03.2025
Lead Bartender/Assistant Bar Manager
Puesto
04.2021 - 08.2022
Bar Manager
Panxa Cocina
01.2019 - 04.2021
Lead Bartender
Panxa Cocina
01.2016 - 01.2019
Cocktail Waitress
Panxa Cocina
12.2014 - 01.2016
Server
Dominic's Ristorante Italiano
04.2011 - 01.2015
Associate of Applied Science - Business Administration And Management
Fullerton College
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