Jess Osterman
Fort Wayne,IN
Summary
Motivated sales professional with history of taking on leadership roles in competitive environments. Skilled networker offering remarkable interpersonal and communication skills. Known for excellent salesmanship and dedication to increasing profits.
Overview
17
17
years of professional experience
Work History
Sales Representative
Johnson Brothers Liquor Company
Indianapolis, IN
12.2015 - Current
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
- Closed over $1 Million in sales each year , including preparing contracts and processing order forms
- Increased account base by 45 to 87 over 4 years , leveraging networking and referrals
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Prepared and implemented strategic growth plans for territory based on company goals and expectations
- Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction ratings 154%
- Identified prospects' needs and developed appropriate responses along with suitable information on products and services
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging
- Recognized as top performer in region at national sales meeting for 2016, 2017, 2018, 2019
- Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships.
- Devised and implemented product strategies for filling market gaps and driving consistent sales.
Key Account Manager
Republic National Distributing Company
Indianapolis, IN
02.2012 - 04.2015
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Leveraged strategic planning to penetrate key accounts.
- Consistently achieved top ranking in revenue and profit growth.
- Maintained responsibility of sales, contracts, negotiations and reporting for account worth over $1.5 Million in annual revenue
- Produced and submitted weekly reports outlining progress against KPI objectives.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Top Performer for years 2012, 2013, 2014
District Sales Manager
Monarch Beverage Company Inc.
Indianapolis, IN
05.2007 - 02.2012
- Achieved regional sales goal of $350,000 by completing audits, resolving problems, training staff members and completing action plans.
- Facilitated acquisition of wine and beer market share by establishing sales and distribution channels, developing new products, and solidifying sales partnerships.
- Revitalized regional sales frameworks by focusing on building customer relationships and strategically planning monthly, quarterly and yearly operations.
- Led targeted training programs to educate staff on product benefits and service capabilities.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Established, reviewed and updated territory boundaries and distribution routes to maximize service while effectively controlling expenses.
- Achieved triple-digit growth from 2007 to 2012 by networking with customers and prospects throughout territory and presenting compelling stories and value propositions.
- Established clear objectives and helped team members develop plans to achieve quotas.
- Coached and mentored 24 employees to strengthen sales knowledge and abilities.
- Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients.
- Designed and executed training program, increasing employee productivity and product knowledge.
Education
Business Administration And Management
Indiana University - Purdue University Fort Wayne
Fort Wayne, INSkills
- Product and service knowledge
- Sales and Marketing
- Leadership
- Strategic Planning
- Persuasive communication
- Relationship building and management
- Portfolio Management
- Territory Management
- Account development
- Payment processing
- Time management
- B2B sales
- Prospect qualification
- Sales forecasting
- Networking skills
- Customer oversight
- Business Development and Planning
- Sales Goals
- Account Management
Timeline
Sales Representative
Johnson Brothers Liquor Company
12.2015 - Current
Key Account Manager
Republic National Distributing Company
02.2012 - 04.2015
District Sales Manager
Monarch Beverage Company Inc.
05.2007 - 02.2012
Business Administration And Management
Indiana University - Purdue University Fort Wayne