Jess Parmenter

• Mediated and resolved complex community disputes, successfully addressing grievances and ensuring compliance with city laws and protocols.
• Developed and executed public relations strategies to enhance the organization's public image.
• Developed and conducted public education lectures and materials on city regulations, enhancing community knowledge and comprehension.
• Developed and facilitated training curriculum for staff, volunteers, and team members.
• Designed and implemented assessments and lesson structures focused on team skills development and team collaboration.

• Employed compassionate and effective management techniques to ensure the physical and emotional safety of over 2,500 individuals, fostering a foundation of trust and security.
• Deployed on over 12 national projects in partnership with various agencies and organizations, demonstrating expertise in collaboration, resource management, and high-stakes problem-solving.
• Successfully navigated and de-escalated high-stakes conflicts, employing negotiation and behavioral intervention skills to ensure positive outcomes.
• Orchestrated nationwide logistics, including travel, housing, and resource procurement for both people and resources. Maintained meticulous records for communication, expenses, and accountability.
• Represented my organization with poise and professionalism in public forums and media, strengthening community ties.
• Collaborated in leadership and team member roles for immediate assessment and care in emergency situations, ensuring safety protocols and professional standards were met.

• Provided compassionate guidance and consultation to over 100 clients, including potential adopters and owners of impounded animals.
• Creating and implementing personalized community-based marketing strategies for annual fundraisers, increasing local business partnerships and event participation.
• Facilitated animal behavior and enrichment programs to improve the well-being and social skills of animals, resulting in higher adoption rates.
• Provided consultation and education classes on animal care and responsible pet ownership. Employing inquiry-based learning lesson planning and positive reinforcement techniques.
• Conducted training on safe animal handling procedures for staff, volunteers, and the community ensuring a secure environment for all.
• Documented animal behavior and health status, creating individualized rehabilitation plans to support the most vulnerable animals. Integrated technology and computer programs for optimal application and communication.

• Developed lesson plans and taught "life skills" educational classes to Marian Pritchett high school students.
• Created job training and childcare programs for the local community.
• Collected quantitative and qualitative data, researching the challenges/needs of teenagers and community demographics in need of assistance.
• Reviewed the effectiveness of current programs, for the purpose of improvement or replication.
• Generated new program concepts and presented program proposals to committee and board members.
• Assisted teachers and social workers with school programs. Participated in community service projects.

• Led all business operations, overseeing staff selection and development to ensure team effectiveness and drive strategic goals.
• Managed all financial functions, including profit and loss analysis, payroll, and fiscal business plan development.
• Cultivated a strong public and B2B brand presence, increasing profit margins by 23% through effective merchandising, advertising, and promotional campaigns.
• Ensured the safety of all operations by implementing and enforcing OSHA-approved safety and environmental protocols.

• Led a team of 40 employees across three departments, driving $20 million in annual sales.
• Oversaw the management of a $10 million inventory, ensuring consistent product availability and operational efficiency.
• Analyzed market trends and competitor strategies to develop successful marketing campaigns.
• Improved staff retention and morale by building a collaborative and high-performing work culture.