· Supervisor and Back-up Task Area Manager (TAM) for the Department of Microbiology and Infectious Diseases (DMID) Study Information Office (SIO). Responsible for overseeing a dedicated team providing critical services to 1,500+ Phase 1–4 clinical trials conducted under the National Institute of Allergy and Infectious Diseases (NIAID).
· Subject Matter Expert (SME) in fundamental SIO processes, encompassing protocol abstraction, NLM protocol assessment, and the weekly transfer of protocol records to ClinicalTrials.gov.
· Project Leader for various initiatives, including the comprehensive revision and management of a Clinical Research Support webpage, serving as a central repository for research resources and standardized procedures to streamline clinical research management.
· Executed expedited services for high-priority protocols, such as COVID-19 clinical trials (BET, COVAIL) and the Monkey Pox clinical trial.
· Responsible for conducting comprehensive training for onboarded team members.
· Collaborated with Human Resources (HR) in the recruitment process, thoroughly reviewing resumes and conducting candidate interviews.
· Cultivated a vibrant, high-energy atmosphere in a popular establishment while ensuring efficient and quality service.
· Proficiently served classic and specialty cocktails, consistently adhering to company policies and ABC regulations.
· Collaborated with the kitchen staff to ensure timely food and beverage service.
· Ensured patron safety by actively communicating with security and fellow bar staff.
· Diligently completed closing duties, including cash drawer management, sanitization, and securing the bar area.
· Delivered prompt and personable service, creating a welcoming ambiance in a high-volume establishment.
· Prepared a diverse range of cocktails, adhering to recipes and maintaining consistency in taste and presentation.
Upheld professionalism while diffusing conflicts among patrons.
· Utilized strong multitasking skills to handle cash transactions, manage tabs, take orders, and food service.
Maintained the cleanliness and organization of bar surfaces, bottles, and glassware.
· Provided medical care to individuals facing a spectrum of critical conditions, encompassing
traumatic injuries, seizures, strokes, cardiac arrests, diabetic emergencies, drug overdoses, and more.
· Executed precise and timely CPR and basic life support interventions during code blue situations involving patients in cardiac arrest, contributing to their potential recovery.
· Exemplified adherence to evolving medical protocols through active engagement in ongoing continuing education and training.