Jess Percy
Wexford,PA
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Information Specialist II
Inizio Engage
11.2024 - Current
- Completely and accurately document all Medical Information Requests, Adverse Events and Product Quality Complaints in compliance with Inizio, Client and Federal guidelines and regulations
- Conduct study compliance calls to volunteers enrolled in clinical/medical research trials
- Enroll participants in educational seminars
- Provide patient support to patients enrolled in Patient Support Programs
- Collect demographic data and disposition for product
- Sample and literature fulfillment
- Maintain excellent quality and productivity standards for all client programs; adhere to program scripts and guidelines
- Accurately collect information required by individual programs and correctly capture in specific program databases
- Exhibit effective communication and tele-management skills
- Converse with callers in an empathetic manner and facilitate the callers in their ability to understand medical terminology, as needed
- Display flexibility within department to maximize utilization, including performing administrative and non-telecommunication duties as needed
- Adhere to all company policies and Standard Operating Procedures
Professional Staff Nurse (ER)
UPMC Passavant McCandless
12.2023 - 11.2024
- Assessed patient needs and developed individualized care plans to meet those needs.
- Collaborated with interdisciplinary team members to ensure optimal patient outcomes.
- Monitored vital signs, laboratory values, and other data to evaluate the effectiveness of treatments.
- Performed diagnostic tests such as X-rays or EKGs to diagnose illnesses or injuries.
- Developed protocols for infection control and prevention in accordance with hospital policies.
- Participated in quality improvement initiatives to improve patient safety and satisfaction scores.
- Initiated emergency interventions when necessary, such as CPR or intubation procedures.
- Educated patients on self-care strategies and lifestyle modifications needed for improved health outcomes.
- Counseled family members on how best to support a loved one's recovery process.
- Utilized evidence-based practice guidelines when making decisions regarding patient care plans.
- Instructed nursing students on proper techniques for providing medical care in clinical settings.
- Advised physicians on changes needed in treatment plans based on new information from lab results or other sources of data.
- Served as a mentor for newly hired nurses by offering guidance on hospital protocol and procedures.
- Managed multiple tasks simultaneously while prioritizing urgent situations over less pressing matters.
- Provided emotional support to families facing difficult healthcare decisions or terminal diagnoses.
Registered Nurse
AHN Wexford Surgery Center
09.2023 - 12.2023
- Assisted surgeons during procedures, including passing instruments and other supplies.
- Monitored vital signs of patients before, during, and after surgery.
- Administered medications as prescribed by surgeon or anesthesiologist.
- Ensured that all equipment was functioning properly prior to use.
- Maintained sterile environment throughout surgical procedure.
- Provided appropriate post-operative care for all patients in the OR suite.
- Assessed patient's needs before, during, and after surgery.
- Cared for complex wound dressings and drains per physician orders.
- Performed patient assessments preoperatively and postoperatively.
- Participated in quality improvement activities to improve clinical outcomes of care provided to patients in the OR suite.
- Collaborated with physicians, nurses, healthcare team members and other departments regarding patient care issues.
- Managed inventory of supplies used in the OR suite.
- Responded quickly to emergent situations in order to ensure safety of staff and patients.
- Organized operating schedule according to availability of personnel and resources.
- Documented pertinent information in medical records according to established standards.
- Communicated effectively with surgeons, anesthesiologists, technicians, support staff, administrators, patients and family members concerning patient care issues.
- Utilized evidence-based practice guidelines when providing nursing interventions for OR patients.
- Demonstrated proficiency in specialty areas such as trauma and critical care or orthopedics within the OR setting.
- Adhered strictly to policies related to infection control within the operating room environment.
- Prepared operating rooms by setting out and verifying equipment and assessing for compliance with asepsis standards.
- Handled laboratory specimens and inspected containers for correct packaging and labeling.
Professional Staff Nurse (OR)
UPMC Passavant McCandless
03.2022 - 09.2023
- Assisted surgeons during procedures, including passing instruments and other supplies.
- Administered medications as prescribed by surgeon or anesthesiologist.
- Ensured that all equipment was functioning properly prior to use.
- Maintained sterile environment throughout surgical procedure.
- Assessed patient's needs before, during, and after surgery.
- Cared for complex wound dressings and drains per physician orders.
- Performed patient assessments preoperatively and postoperatively.
- Participated in quality improvement activities to improve clinical outcomes of care provided to patients in the OR suite.
- Collaborated with physicians, nurses, healthcare team members and other departments regarding patient care issues.
- Managed inventory of supplies used in the OR suite.
- Responded quickly to emergent situations in order to ensure safety of staff and patients.
- Documented pertinent information in medical records according to established standards.
- Communicated effectively with surgeons, anesthesiologists, technicians, support staff, administrators, patients and family members concerning patient care issues.
- Utilized evidence-based practice guidelines when providing nursing interventions for OR patients.
- Demonstrated proficiency in specialty areas such as trauma and critical care or orthopedics within the OR setting.
- Adhered strictly to policies related to infection control within the operating room environment.
- Prepared operating rooms by setting out and verifying equipment and assessing for compliance with asepsis standards.
- Handled laboratory specimens and inspected containers for correct packaging and labeling.
Sterile Processing Tech
UPMC Passavant McCandless
02.2019 - 03.2022
- Performed decontamination of medical instruments and equipment to prepare for sterilization.
- Maintained accurate records of all sterilized items, including item number, date, time, type of sterilizer used, and operator initials.
- Validated the sterility of processed instruments by performing biological and chemical testing.
- Inspected and tested instruments after cleaning to ensure all particles were removed prior to sterilization.
- Assembled instrument trays according to established protocols using aseptic technique.
- Operated steam sterilizers, washer-disinfectors, ultrasonic cleaners, dry heat ovens, and other related equipment.
- Participated in quality assurance programs designed to identify areas needing improvement.
- Verified that all documents were completed accurately before releasing items from the sterile processing storage area.
- Updated departmental policies and procedures as required by state regulations or accreditation bodies.
- Inspected instruments for cleanliness, proper function and breakage by viewing instruments before assembly.
- Prepared trays, instrument packs and surgical sets.
- Readied instruments for sterilization procedures and completed decontamination protocols.
- Packaged instruments into peel pouches and properly labeled pouches.
- Set proper temperature, pressure and parameters for autoclaves to prepare for instrument cleaning.
- Monitored biological and chemical wash solution to determine quality and consistency for decontamination of instruments and medical equipment.
- Monitored expired sterilization dates and rotated stock to minimize processing.
- Distributed sterile and non-sterile supplies and medical equipment upon request or case cart requisition.
- Cleaned instruments to prepare for sterilization.
- Assembled and wrapped trays of instruments for operating rooms and clinics.
Education
Associate of Science - Nursing
Pittsburgh Technical College
Oakdale, PA01-2022
Skills
- Critical thinking
- Attention to detail
- Optimistic
- Empathetic
- Patient education
- Communication
- Computer Literacy
- Multi-tasking
- Teamwork
- Time management
- Adaptability
- Open minded
- Retrospective
- Introspective
- HIPAA Compliance
- Electronic Health Records
Certification
- PALS
- ACLS
- NIHSS
- Basic Cardiac Arrhythmia
- HSPA- CRCST
Volunteer Experience
- Kindred Spirits Rescue Ranch (March 2024- current)
- Peer tutor at PTC
- Senior Center At The Mall (2012-2015)
Timeline
Medical Information Specialist II
Inizio Engage
11.2024 - Current
Professional Staff Nurse (ER)
UPMC Passavant McCandless
12.2023 - 11.2024
Registered Nurse
AHN Wexford Surgery Center
09.2023 - 12.2023
Professional Staff Nurse (OR)
UPMC Passavant McCandless
03.2022 - 09.2023
Sterile Processing Tech
UPMC Passavant McCandless
02.2019 - 03.2022
Associate of Science - Nursing
Pittsburgh Technical College