Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jess Sissell

Nixa,MO

Summary

Food Assistant with 4 years of customer service and food handling experience. Memorizes menu items and orders, playing key roles in quality and timely food preparation. Organized and independent worker focused on safely handling food items in alignment with allergies and nutritional restrictions.


Good with problem solving, attentive listening, leadership skills.

Overview

4
4
years of professional experience

Work History

Food Service Assistant

CoxHealth Hospital
10.2022 - Current
  • Adhered to safe work practices, food safety regulations, and corporate guidelines.
  • Prepared orders on trays for dine-in orders or in bags for takeout orders.
  • Offered information on menu items, garnishes and preparation methods to choosy guests.
  • Assisted guests with menu choices, recommending pairings in alignment with preferences.
  • Supported restaurant closing, restocking items and reporting shortages.
  • Monitored food preparation and offered feedback on portion size and presentation.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Learned other teammates' work tasks to train as backup.
  • Developed and maintained positive relationships with customers to enhance service.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Pushed, pulled and transported large loads and objects.
  • Operated food slicers, grinders and chopper in accordance with safety guidelines.
  • Used manual or electric appliances to clean, peel, slice and trim foods.
  • Lifted and carried heavy materials.
  • Trained new staff on food preparation and safety procedures.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Maintained high personal grooming standards and uniform presentation.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Assisted in setting up and breaking down kitchen stations.
  • Removed trash and cleaned kitchen garbage containers.
  • Maintained composure and work quality while under stress.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
  • Followed food safety practices and sanitation guidelines.
  • Cleaned and maintained work areas, equipment and utensils.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Stocked and rotated food items according to expiration dates.

Worker

Braums Restaurant
05.2020 - 03.2022
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Operated equipment and machinery safely to prevent accidents.
  • Restocked items on shelves and bins to keep inventory available.
  • Handled customer inquiries courteously and professionally to enhance satisfaction.
  • Organized inventory systematically for easy access.
  • Assisted in training of new employees on company policies, procedures and processes.
  • Maintained proper storage for raw materials and finished products to prevent spoilage and damage.
  • Identified defective products or machinery and reported to supervisor.
  • Helped in development of new procedures and processes to improve work performance.
  • Adhered to company policies, safety procedures, and performance standards.
  • Maintained and repaired facilities, equipment, and tools.
  • Produced parts and assemblies quickly and efficiently within tolerances.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Frequently inspected production area to verify proper equipment operation.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Observed packing operations to verify conformance to specifications.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Gathered, organized and input information into digital database.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Collected, arranged, and input information into database system.
  • Devised and implemented processes and procedures to streamline operations.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Generated reports detailing findings and recommendations.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Created and managed project plans, timelines and budgets.
  • Maintained database systems to track and analyze operational data.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.

Education

High School Diploma -

Nixa High School
Nixa, MO
08.2022

Skills

  • POS Systems
  • Safe Food Handling
  • Hospital Standards
  • Menu Memorization
  • Attentive Service
  • Customer Needs Assessments
  • Rotation Procedures
  • Plates Presentation
  • Food Preparation
  • Portion Control
  • Plating and Presentation
  • Menu Item Familiarity
  • Customer Loyalty
  • Ingredient Preparation
  • Cash Register Operations
  • Patient Care
  • Active Listening
  • Knife Use
  • Fast-Paced Environment
  • Trash Disposal
  • Food and Safety Standards
  • Working with Diverse People
  • Special Requests
  • Cleaning and Sanitation
  • Complex Problem-Solving
  • Hospital Operations
  • Tool Preparation

Languages

English
Native or Bilingual
Spanish
Elementary

Timeline

Food Service Assistant

CoxHealth Hospital
10.2022 - Current

Worker

Braums Restaurant
05.2020 - 03.2022

High School Diploma -

Nixa High School

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Jess Sissell