Highly motivated and results driven leader with experience in facility management, real estate and vendor negotiation, creative marketing efforts and client relations. Recognized by executives, vendors, and employees as a critical thinker dedicated to achieving organizational goals, creating alignment across various departments and being an advocate for employee culture and growth. Manage Day to Day operations of the organization including financial overview budgeting, facility management, and employee/independent contractor relations
Helped grow company from two employees to eight employees and twelve licensed buyers agents in eight years - growing to a book of business valued at over $700,000.
Ensured exceptional client relations through superior communication skills, detail oriented process flow and customization of systems to meet client needs
Experience with typical and alternative disposition strategies to meet client objectives and timeframes. Excel at file review, follow up, communication, title resolution and closing files.
Capable of managing a high volume of REO files (closing over 300 files a year at the height of the REO boom) due to strategic systems in place and team approach to management
2004 – 2009
Real Estate Agent/Licensed assistant, realty executives lakeshore
Excelled at comparative market analysis, writing detailed marketing plans, and buyer/seller negotiations and closings
Consistent follow through with clients and agents
Developed and supported client database of over 300 individual households
2001 – 2004
marketing manager/Licensed assistant, realty executives lakeshore
Developed marketing strategies in line with property value and agent budget
Created Print and Digital advertising leading to an increase in sales
Excelled at highlighting property details in a positive and inviting light for approximately 300 clients
Overview
16
16
years of professional experience
Work History
Director
JCC
01.2019 - Current
Of facilities and security, Harry & Rose Samson Family
Manage Building Services, IT & Events Departments – with departments totaling 8 FTE
Manage Onsite Tenant Relationships
Manage construction and improvement projects at 6 sites throughout Wisconsin (including NSGP Grant Programs enhancing security with over $350,000 in grant funds received for target hardening, aiding in a $1.5 MM improvement with the addition of 4 buildings to a day camp, $450,000 renovation to a daycare and a $100k project to enhance a food pantry)
Primary Security Lead for staff, members and community (during over 20 events throughout the calendar year)
Manage Procuring of PPE Equipment and Supplies with over $150,000 in PPE purchased for all sites
Also procured donations of PPE valued at over $25,000
Manage Special Projects including Vaccine Clinics (fully vaccinating over 1000 people over 4 clinics), Employee Engagement & Blood Drives and Platelet Clinics (partnering with Versiti Blood to host monthly clinics since June of 2020 averaging 35 donors per clinic)
Broker/owner/operations manager
Realty one
01.2009 - 01.2019
Education
Bachelor of science - business management
human
Human Resource Certificate -
Cardinal Stritch University
Affiliations
Milwaukee JCC – Board of Directors (past)
Milwaukee JCC – Strategic Planning Committee (past)
Wisconsin Realtors Association – Diversity in Housing Committee Chair
Wisconsin Realtors Association – Public Policy Committee Member
Greater Milwaukee Association of Realtors - Equal Opportunity Committee
2
Additional Information
additional licensing/designations
, real estate broker’s license – 2012-current
real estate salesperson license – 2002-2012
certified negotiations expert – 2004
awards/volunteer Activities
Esther leah ritz emerging leadership award – 2018
five star best in client satisfaction real estate agent 2012-206, 2018-2022
Milwaukee JCC - GAN-AMI Parent Committee Chair (past)