Summary
Overview
Work History
Education
Skills
Timeline
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Jess Warshefskie

Westtown,NY

Summary

Professional leader with robust experience in retail management. Demonstrates strong focus on team collaboration and consistently achieves results. Adept in customer service, inventory management, and staff development. Reliable and adaptable, ensuring seamless operations and positive customer experiences.

Overview

3
3
years of professional experience

Work History

Store Team Leader

Party City
09.2024 - 03.2025
  • Collaborated with other Store Team Leaders to share best practices and improve overall store performance.
  • Adapted quickly to changing business conditions by adjusting staffing levels or altering operational priorities as needed to maintain productivity levels.
  • Transferred, created and received stock orders to guarantee product stability.
  • Increased customer satisfaction by providing excellent service and addressing concerns promptly.
  • Monitored staff performance, customer service and sales goals to meet and exceed targets.
  • Implemented effective merchandising strategies for better product visibility and increased sales.
  • Oversaw daily cash handling procedures, ensuring accuracy in transactions and proper record-keeping practices were followed by all team members.
  • Completed routine store inventories.
  • Implemented loss prevention measures to minimize shrinkage rates within the store.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.

Balloon Lead

Party City
12.2021 - 08.2024
  • Maintaining stock and presentation of the balloon department as well as the front end.
  • Performing weekly adjustments by reason code to maintain accurate inventory.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Increased retail sales through strategic merchandising, product education, and upselling techniques during appointments.
  • Improved employee performance by developing and implementing comprehensive retail management training programs.

Store Manager

Halloween City
09.2022 - 11.2022
  • Set up and break down seasonal store location.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Approved regular payroll submissions for employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Streamlined communication between staff and management, ensuring that all team members were informed of policy changes and promotions.
  • Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.

Education

No Degree - Natural Sciences

Adelphi University
Garden City, NY

Skills

  • Reliability
  • Strong Leadership
  • Organizational skills
  • Attention to detail
  • Team collaboration
  • Store Operations
  • Hiring coaching and mentoring
  • Inventory control and Merchandising strategies
  • Employee scheduling
  • Sales tracking and District reporting
  • Loss prevention and product placement
  • Customer engagement
  • Merchandise display and stock replenishment
  • Cash handling and reconciliation

Timeline

Store Team Leader

Party City
09.2024 - 03.2025

Store Manager

Halloween City
09.2022 - 11.2022

Balloon Lead

Party City
12.2021 - 08.2024

No Degree - Natural Sciences

Adelphi University

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Jess Warshefskie