Jess Webber
Spokane
Summary
Accomplished Cake Decorator at Rosauers, renowned for creating innovative, high-quality cake designs for various events, significantly boosting bakery sales. Demonstrates exceptional customer service and precise hand-eye coordination, mastering both the art of cake decoration and fostering client relationships. Excelled in mentoring, enhancing team efficiency, and leveraging social media for promotional success.
Overview
2019
2019
years of professional experience
Work History
Cake Dexorator
Rosauers
- Designed specialty cakes for weddings, birthdays, and graduations.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Developed a loyal clientele through exceptional customer service and high-quality cake decorations.
- Improved bakery sales by creating innovative cake designs for holidays and special events.
- Verified accuracy of orders while meeting strict deadlines on producing completed products.
- Mentored new employees on cake decorating techniques, fostering a positive work environment and promoting skill development.
- Collaborated with the baking team to ensure seamless production of cakes, resulting in increased efficiency.
- Utilized social media platforms to showcase completed projects, generating interest in the bakery's products and services among potential clients.
- Developed portfolio of cake designs, offering clients wide range of customization options.
Assistant Kitchen Manager
Spokane Public Schools District
11.2015 - 01.2019
- Managed daily kitchen operations, delegating tasks among staff members to optimize workflow and maintain high-quality standards.
- Checked and tested foods to verify quality and temperature.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Education
Graphic Design - Graphic Design
Spokane Falls Community College
Spokane, WA05.2023
Skills
- Cake decoration
- Food handling safety
- Precise Hand-eye coordination
- Custom cake consultations
- Strong communication skills
- Stock rotation
- Wedding cake design
- Quality control
- Visual merchandising
- Continuous learning and adaptation
- Attention to detail
- Critical thinking
- Customer service
- Inventory maintenance
- Management
Timeline
Assistant Kitchen Manager
Spokane Public Schools District
11.2015 - 01.2019
Cake Dexorator
Rosauers
Graphic Design - Graphic Design
Spokane Falls Community College
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