Summary
Overview
Work History
Skills
Certification
Timeline
OperationsManager
Jess  Young

Jess Young

West Palm Beach,FL

Summary

Strategic leader and trusted partner with extensive expertise in sales, performance enhancement, training, revenue expansion, and business evolution. Dedicated to facilitating the achievement of objectives and business growth for stakeholders, while cultivating a culture of collaboration, innovation, and excellence. Proficient in revenue augmentation, partner relations management, channel sales, and strategic business planning. Demonstrated success in fostering enduring client and stakeholder relationships across diverse industries and sectors.

Overview

25
25
years of professional experience
1
1
Certification

Work History

SVP Revenue Enablement and Partnerships

Performance Development Group
01.2023 - Current
  • Create competitive intelligence resources that equip the sales team with up-to-date market information for stronger positioning against competitors.
  • Champion organizational change initiatives aimed at driving operational excellence across all sales functions, resulting in higher levels of employee engagement and satisfaction.
  • Achieve established KPI for company, regional team, and individual performance through teamwork and focus on customers.
  • Direct sales enablement team to help sales reps close deals.
  • Coach existing sales teams on best practices, leading to a noticeable improvement in communication skills and deal negotiation tactics.
  • Develop comprehensive training programs for new hires, resulting in faster ramp-up times and increased overall performance.
  • Establish clear performance metrics and KPIs for the sales organization, enabling data-driven decision-making and continuous improvement efforts.
  • Cultivate and develop strategic partnerships to enhance client outcomes and drive new revenue channel.
  • Articulate value proposition to partners to maintain and increase share of partner business.

Sales Vice President

Sandler Training
06.2022 - 01.2023
  • Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
  • Managed key enterprise accounts with strategic planning and relationship building, resulting in increased net new logos, customer loyalty, and repeat business.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Managed revenue models, process flows, operations support, and customer engagement strategies.
  • Generated revenue by setting ambitious yet achievable sales targets and KPIs to drive revenue growth.
  • Worked closely with the executive team to develop a comprehensive sales strategy that aligns with the company's overall goals and objectives, identifying new market opportunities and areas for expansion.
  • Optimized sales processes by continuously refining and optimizing sales processes, methodologies, and tools to enhance efficiency and effectiveness.

VP Strategic Enterprise Sales

Emissary.io
06.2020 - 12.2021
  • Established and directed successful solution programs focused on human intelligence.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Collaborated closely with various department heads on strategic planning initiatives to ensure alignment between corporate goals.

Vice President Sales & Service Enterprise

Miller Heiman, Korn Ferry
12.2017 - 06.2020
  • Achieved net new business acquisition with fortune 100 enterprise clients.
  • Exceeded sales goals through effective time management and resource allocation.
  • Solved complex problems to increase sales effectiveness and streamline business direction.
  • Consistently delivered results against quarterly targets by closely monitoring KPIs and adjusting tactics as needed.
  • Implemented strategic sales initiatives to drive revenue growth and expand market reach
  • Led cross-functional teams to develop and execute sales strategies that resulted in increased market share and customer retention.

Vice President, National Accounts

Compass Group USA
04.2016 - 12.2017
  • Drove revenue, profitability, and pipeline management across 28 operating companies
  • Developed quarterly operational plans to achieve $1B+ goal
  • Established marketing and sales strategies with channel partners to drive revenue
  • Developed GTM strategy with alliance partners to drive mutual revenue growth
  • Awarded "Top New Business Achiever"

VP, Sales

Korn Ferry
08.2013 - 04.2016
  • Implemented advanced data analytics tools to drive data-driven decision-making across all levels of the organization, leading to better business outcomes.
  • Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
  • Developed program to promote new managers from within, building and maintaining cohesive leadership structure.
  • Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.

Director, Sales

Office Depot Inc
08.1999 - 07.2012
  • Streamlined sales processes by implementing innovative tools and technologies, improving efficiency within the department.
  • Developed and delivered training and course content for over 6K employees
  • Monitored and coordinated workflows to optimize resources.
  • Worked closely with product teams to understand customer needs and requirements.
  • Mentored junior sales professionals, fostering their growth within the organization and promoting a culture of learning and development.
  • Led high-performing sales team, providing ongoing coaching, training, and performance evaluations.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Built strong relationships with key clients for sustained business growth and customer retention.

Skills

  • Strategic Planning
  • Performance Improvement
  • Relationship and Team Building
  • Strategic leadership
  • Change and Growth Management
  • Performance Benchmarking
  • Organizational Development
  • Revenue Growth
  • Channel Management
  • Employee Coaching

Certification

Professional Coaching Skills, Miller Heiman Group

Professional Selling Skills Master Certification, Miller Heiman Group

Strategic Selling, Miller Heiman Group

Timeline

SVP Revenue Enablement and Partnerships

Performance Development Group
01.2023 - Current

Sales Vice President

Sandler Training
06.2022 - 01.2023

VP Strategic Enterprise Sales

Emissary.io
06.2020 - 12.2021

Vice President Sales & Service Enterprise

Miller Heiman, Korn Ferry
12.2017 - 06.2020

Vice President, National Accounts

Compass Group USA
04.2016 - 12.2017

VP, Sales

Korn Ferry
08.2013 - 04.2016

Director, Sales

Office Depot Inc
08.1999 - 07.2012
Jess Young