Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Jessa Fielder

Cumming,GA

Summary

Hardworking Hairstylist bringing 15 years of experience. Effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest. Knowledgeable about keeping clean, well-stocked and properly sanitized stations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

15
15
years of professional experience

Work History

Hairdresser/Professional Barber

Self-employeed
11.2021 - Current
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.

Hairdresser/Barbershop Manager

American Barbershop
12.2016 - 11.2021
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Resolved guest complaints about service or style.
  • Maintained regular client list and successfully handled walk-in customers.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.

Hairdresser/General Manager of Operations

Great Clips
03.2012 - 11.2016
  • Trained salon staff in traditional and innovative haircutting techniques and salon management.
  • Increased revenue through effective customer service and inventory management.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Provided pre- and post-service consultations to accurately assess clients' needs.
  • Answered phone calls and emails to schedule client appointments.
  • Distributed business cards outside of salon to generate new business.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Resolved guest complaints about service or style.

Education

High School Diploma -

White County High School
Cleveland, GA
05.2009

Skills

  • Supply Management
  • Service Coordination
  • Chemical Application
  • Cleaning and Sanitizing
  • Problem-solving
  • Hair extensions
  • Time management
  • Continuing education
  • Adaptability
  • Customer service
  • Product knowledge
  • Schedule Management
  • Customer Experience
  • Opening and Closing Procedures
  • Accurate Money Handling
  • Performance Review

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Whether you think you can or whether you think you can’t, you’re right!
Henry Ford

Timeline

Hairdresser/Professional Barber

Self-employeed
11.2021 - Current

Hairdresser/Barbershop Manager

American Barbershop
12.2016 - 11.2021

Hairdresser/General Manager of Operations

Great Clips
03.2012 - 11.2016

High School Diploma -

White County High School

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Jessa Fielder