Jessa Ledesma
Denver,CO
Summary
Enthusiastic and goal driven with a desire to grow professional aspirations. Energetic and seeks to proactively identify and resolve problems. Excellent customer service and conflict management skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Legal Assistant
Altitude Community Law, PC
Lakewood, CO
05.2023 - Current
- Reviewed and prepared legal documents, such as contracts, policies, governing documents, and amendments.
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Researched case law, statutes, regulations and other legal authorities to support assigned tasks.
- Ensured that all paperwork was properly filed according to established procedures.
- Proofread drafts of legal documents for accuracy in grammar and punctuation.
Court Judicial Assistant
17th Judicial District
Adams County, CO
10.2021 - 05.2023
- Answer inquiries from general public regarding judicial procedures, court appearances and trial dates.
- Examined legal documents submitted to courts for adherence to laws and court procedures.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts and updated account balances.
- Data entry for new court cases and pleadings for existing cases.
Administrative Assistant
State Of Colorado
04.2021 - 10.2021
- Responsible for data entry for the Department of Labor and Employment.
- Ensured accuracy of data by routine audits to ensure inputs were correct and followed up on any discrepancies discovered. Collaborated with team members on root cause analysis when errors were found.
- Maintained member file organization for ongoing accuracy of data.
Wax Specialist
European Wax Center
11.2016 - 03.2020
- Maintained clean and sanitary workspace.
- Maintained high retention with cliental, consistently provided open communication with customers on their needs while building strong relationships with all guests.
- Increased salon revenue through upselling at-home products and providing excellent care.
Membership Coordinator
Professional Assist Corporation
01.2011 - 01.2015
- Actively engaged with clients over the phone, email, and online chat to answer questions and resolve issues related to benefits insurance.
- Maintained membership database, ensuring that all information was current and accurate.
- Answered daily calls and emails, addressed customer inquiries, solved problems and provided detailed membership information.
Education
Bachelor of Science - Nursing
Front Range Community College
Westminster, CO05-2023
Esthetician
College of International Esthetics
Arvada, CO11.2014
Skills
- Strong Organizational Skills
- Verbal and Written Communication
- Task Prioritization
- Judgment and Decision Making
- Data Management
- MS Office proficient
- Calendar Management
- Relationship Building
- Legal Document Preparation
- Document Editing
- Administrative Support
- Legal research and writing
Certification
- Licensed Esthetician, (COZ.0703520)
Timeline
Legal Assistant
Altitude Community Law, PC
05.2023 - Current
Court Judicial Assistant
17th Judicial District
10.2021 - 05.2023
Administrative Assistant
State Of Colorado
04.2021 - 10.2021
Wax Specialist
European Wax Center
11.2016 - 03.2020
Membership Coordinator
Professional Assist Corporation
01.2011 - 01.2015
Bachelor of Science - Nursing
Front Range Community College
Esthetician
College of International Esthetics