Jessa Christel Belen
Anchorage
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Providence Alaska Medical Center
Anchorage
08.2024 - Current
- Prepared examination rooms ensuring cleanliness and proper equipment setup.
- Educated patients on treatment plans and medication instructions clearly.
- Assisted in patient examinations and collected vital signs efficiently.
- Supported healthcare providers during procedures by providing necessary instruments.
- Coordinated with insurance companies to verify patient coverage smoothly.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
Pharmacy Technician
Walmart
Anchorage
01.2024 - 10.2024
- Dispensed medications accurately to customers following pharmacy protocols.
- Provided exceptional customer service by answering inquiries and resolving concerns.
- Processed insurance claims and verified patient information for accuracy.
- Educated customers on medication usage and potential side effects effectively.
- Operated pharmacy software for prescription management and inventory tracking.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Assisted in training new employees on pharmacy procedures.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Caregiver
Caritas ALC Home Care
Anchorage
09.2022 - 10.2022
- Provided companionship and emotional support to enhance client well-being.
- Prepared nutritious meals according to specific dietary needs and preferences.
- Communicated effectively with families regarding client needs and progress.
- Supported bathing, dressing and personal care needs.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
Cashier
Walmart
Anchorage
01.2022 - 10.2022
- Resolved customer complaints calmly and professionally at the register.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
Education
Certificate - Medical Assisting
Charter College
Anchorage, AK10-2024
High School Diploma -
St. Francis Institute
Anchorage, AK03-2018
Skills
- Patient education
- Medical terminology
- EHR management
- Customer service
- Vital signs assessment
- Inventory management
- Triage assessment
- Verbal and written communication
- Insurance confirmation
- Injection administration
- Basic life support
- Medical billing and coding
- Clinical documentation
- HIPAA compliance
- EMR / EHR
- Schedule coordination
- Healthcare procedures
- Wound care
- Specimens collection and processing
- Fluent in Tagalog/Filipino
Certification
- NHA Certified
- CPR/BLS Certified
Timeline
Certified Medical Assistant
Providence Alaska Medical Center
08.2024 - Current
Pharmacy Technician
Walmart
01.2024 - 10.2024
Caregiver
Caritas ALC Home Care
09.2022 - 10.2022
Cashier
Walmart
01.2022 - 10.2022
Certificate - Medical Assisting
Charter College
High School Diploma -
St. Francis Institute
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