Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessalyn Duwe

Houston,TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Director Intake/Admission

Ocean's Behavioral Hospital
06.2023 - Current
  • Served as primary contact for coordination of application screening and tracking, visit and interview arrangement and marketing communications.
  • Advised applicants on prospects for admission and strategies for meeting academic and extracurricular credentials.
  • Designed effective and user-friendly processes for both admissions and applicant review.
  • Devised and implemented strategic recruitment plan with consideration to both long and short term goals.
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
  • Confirmed all insurance benefits met standards of admissions as dictated by policy.
  • Completed preliminary paperwork for incoming and outgoing patients.
  • Assisted in patient admission process based on federal and state laws.
  • Collaborated with admissions team to develop and implement strategies to improve admissions process.
  • Handled inquiries from prospective students to provide detailed information regarding admissions process.
  • Compiled and analyzed data to track admissions trends and make recommendations for improvements.
  • Developed admissions policy, outlining rules and procedures compliant with government regulations.
  • Guided and supported faculty and staff in development of new programs.
  • Improved policies and procedures to maximize student safety and campus security.
  • Developed and implemented strategies to increase number of applicants.
  • Collaborated with an interdisciplinary team to determine timely delivery of services.
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
  • Monitored clients' progress and tracked client services to provide crisis interventions.
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Analyzed trends and data to inform decision-making and program development.
  • Monitored program performance and outcomes for successful delivery of services.
  • Trained admissions employees on office and administration processes
  • Managed admissions department employees and office functions
  • Collaborated with faculty, staff and students to identify and address institutional challenges

Behavioral Health Charge Registered Nurse

Behavioral Hospital Of Bellaire
03.2021 - 06.2023
  • Provided direct quality care to patients by monitoring, recording and evaluating psychiatric conditions.
  • Administered medication and treatments to patients to observe and record responses.
  • Explained useful coping methods to relieve depression and anxiety.
  • Oversaw care of suicidal patients and acted swiftly to reduce risk of harm to themselves or others.
  • Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
  • Educated patients and families about mental health, diagnoses and treatment options.
  • Monitored vital signs, nutritional intake and signs and symptoms of complications to report deviations to supervisor.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Performed client intake procedures according to internal standards for new admissions.
  • Searched resident belongings prior to and during stays.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
  • Performed patient assessments to monitor expected response to medications and altering treatment plans.
  • Educated family members and caregivers on patient care instructions.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Utilized multi-modal diagnostic tools to diagnose and treat 12-14 daily patients with memory difficulties and dementia

Administrative Assistant

Sterling Structures
03.2014 - 04.2018
  • Processed and filed construction punch lists, contractor progress reports and architectural monthly reports.
  • Tracked departmental and capital budget and repositioned monthly and year-to-date budget and variances.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Managed commercial construction projects by working effectively with general contractors, subcontractors, engineers and architects.
  • Directed day-to-day operational aspects of project and scope and monitored progress of construction activities.
  • Coordinated plans and specifications and mitigated risks with implementation of strict safety protocols.
  • Created schedules and roadmaps for projects with budgets ranging from $100,000 to $1.4 Million.
  • Collaborated with contractors, architects, engineers, and public agencies to complete projects within timeline limitations and budget constraints.
  • Planned and implemented comprehensive construction schedule to guarantee completion of project on time and within budget.
  • Supervised team of 20 construction workers to maintain productivity and quality of work.
  • Monitored construction sites for compliance with safety regulations and adherence to standards.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Coordinated with site personnel, clients and local government officials to achieve on-time project delivery.
  • Led weekly production and operations contractor meetings, facilitating stronger communication, and helping to resolve critical issues.
  • Conducted critical pre-installation conferences with general contractors, subcontractors, consultants, and manufacturer's representatives.
  • Analyzed and evaluated construction bids to select most cost-effective contractors.

Education

Bachelor of Science - Nursing

Lonestar College
Montgomery, TX
05.2023

Associate of Science - Nursing

Houston Community College
Houston, Texas
06.2020

Skills

  • Budget Control
  • Contract Management
  • Staff Development
  • Project Coordination
  • Hiring and Retention
  • Team Building

Certification

  • Licensed Registered Nurse- 1044643

Timeline

Director Intake/Admission

Ocean's Behavioral Hospital
06.2023 - Current

Behavioral Health Charge Registered Nurse

Behavioral Hospital Of Bellaire
03.2021 - 06.2023

Administrative Assistant

Sterling Structures
03.2014 - 04.2018

Bachelor of Science - Nursing

Lonestar College

Associate of Science - Nursing

Houston Community College

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Jessalyn Duwe