Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol as well as through sharing expertise in bartending techniques and customer service best practices.
Increased customer satisfaction by providing drink options, making personalized recommendations based on preferences or dietary restrictions.
Physical Therapy Aide
JAG Physical Therapy
09.2024 - 06.2025
Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.
Fostered a comfortable and supportive atmosphere through creating relationships with patients ages 7-95 from diverse backgrounds.
Offered mobility assistance with physical support, wheelchairs, and other strategies.
Manager
Katie's on the Sound
05.2022 - 09.2023
Managed all aspects of daily operations, including staffing, inventory, finances, and customer service.
Recruited, trained, and supervised a high-performing team of 20+ to foster a positive work environment.
Maintained professional, organized, and safe environment for employees and patrons.
Controlled costs to keep business operating within budget and increase profits.
Improved marketing techniques to attract new customers and promote business.