Jessalyn Schleimer
Harlan,IA
Summary
Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology. Committed to providing culturally responsive support, meeting diverse needs of children. Patient demeanor creates an environment where children feel comfortable asking questions while learning new concepts.
Overview
8
8
years of professional experience
Work History
Paraprofessional
Harlan Community Elementary School
01.2023 - 05.2023
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Administered tests and assessments to evaluate student progress and performance.
- Supervised students on field trips for safety and proper behavior in public settings.
- Organized and led practice, research and lab assignments.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
- Enforced rules and instructions to maintain discipline.
- Took part in professional development workshops to boost skills.
- Helped teacher prepare instructional material and displays.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Helped teachers manage bus loading and unloading.
- Cleaned, organized and restocked classrooms for upcoming classes.
Retail Sales Associate
Little Threads
03.2023 - 05.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Created clear, precise and properly detailed product and service information on company website.
- Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
- Collaborated with customer service team to achieve seamless customer experience.
Lifeguard
Norman D. Stamp Aquatic Center
06.2022 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Educated patrons on safety protocols and enforced safety rules.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Responded to patron incidents in professional and timely manner.
- Cleared pool areas of debris and hazardous objects to increase safety.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Administered CPR and first-aid following best practices.
- Inspected pools and pools areas for adherence to safety protocols.
- Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
- Entered water immediately to pull struggling swimmers to safety.
- Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water.
- Reiterated water safety practices and lifesaving measures at every class to prevent accidents.
- Assisted in organizing and implementing recreational activities and programs.
- Sampled pool water to check chemical levels prior to starting swimming instruction.
- Provided instruction and assistance to patrons on proper use of recreational equipment.
- Tracked students' progress and gave constructive feedback for skills requiring improvement.
- Earned Water Safety Instructor certification and managed beachfront safety.
- Helped students adjust to pool and unfamiliar surroundings, resulting in better results during individual and group lessons.
- Gave private lessons to special needs students and taught floating techniques and treading water.
- Inspected and tested pool equipment functionality to minimize hazards.
- Trained new lifeguards on safety procedures and protocol.
- Scanned main areas to monitor for any safety risks.
Counter Server
Pizza Ranch Buffet
07.2022 - 04.2023
- Managed multiple tasks in high-volume environment.
- Greeted all guests upon arrival and offered immediate assistance.
- Processed cash, debit and credit card payments.
- Maintained sanitation of restaurant by mopping and sweeping floors, washing counters and disposing of trash.
- Restocked counter supplies, condiments, napkins and silverware.
- Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples and responding to requests.
- Took and processed over customer orders.
- Helped customers choose items based on menu options, dietary needs and preferences.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Packaged and delivered to-go orders and trays for guests leaving restaurant.
- Rotated food items and discarded expired items to keep food inventory fresh.
- Used manual and electronic kitchen appliances to clean, unwrap, slice and trim food products.
- Greeted customers with smile and provided helpful suggestions.
- Cleaned and maintained dining area and condiment stations.
- Maintained clean and safe workstation while adhering to all food safety and sanitation regulations.
- Processed sales transactions using POS system.
- Provided information regarding promotions and menu items.
- Assisted with bussing tables and cleaning up spills.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Assisted customers with carry-out service.
- Processed payments for orders and provided customers with change.
Concessions Cashier
Shelby County Speedway Harlan, Iowa
05.2022 - 08.2023
- Communicated stand offerings and answered guest questions regarding orders.
- Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
- Consistently provided friendly service to promote better customer engagement.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained clean, organized workspace according to operational standards.
- Served snacks requiring specific care, refrigeration and preparation upon purchase.
- Supported team members with various needs depending on customer influx and demand.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Corrected order issues, provided refunds, and replaced items.
- Maintained high standards of customer service in high-volume, fast-paced operations.
- Used cash register to tender change and process cash and credit card payments.
- Maintained clean and tidy service area by scrubbing and polishing counters, steaming tables and cleaning glasses and dishes.
- Managed refreshment stand and food concessions at public gatherings, sporting events and concerts.
- Responded to customer complaints to help resolve issues.
- Followed advanced COVID-19 safety protocols, keeping customers, and colleagues safe despite pandemic conditions.
- Cooked and packaged large batches of food prepared to order or kept hot until needed.
- Trained [Number] new employees and volunteers to operate cash register and properly prepare food.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Accurately operated cash register to process customer payments.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Customer Service Cashier
DueNorth
05.2021 - 04.2023
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Processed customer orders and accurately handled payment transactions.
- Developed and managed relationships with customers to increase customer loyalty.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Redeemed coupons to discount purchases.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Set up new sales displays each week with fresh merchandise.
House and Pet Sitter
Multiple
01.2017 - Current
- Communicated with homeowner via phone or text.
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Fed and watered animals and replaced dirty bedding and litter boxes.
- Cared for houseplants by frequently watering during owners' absence.
- Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
- Collected, forwarded or signed for mail, packages, or home services.
- Answered telephone and doorbell, took messages, and relayed information to owner.
- Maintained lawn and outdoor property for house to appear “lived-in.”
- Responded with calm and professionalism in cases of emergencies arising at or near homes.
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
Babysitter
Multiple
01.2016 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Reassured children when upset providing emotional support and stability.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Communicated with parents regarding children's progress and development, raising any issues.
- Planned fun outings and educational activities to keep children entertained.
- Guided school homework and read bedtime stories to support development.
- Administered medications, following strict instructions from parents and medical labels.
- Monitored children's play activities to verify safety.
- Established and maintained safe play environment for children.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Supervised children on playground to help develop physical and social skills.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Assisted with light housekeeping duties as well as running errands.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Transported children to and from activities using personal or family vehicle.
- Promoted language development skills through reading and storytelling.
- Organized activities that enhanced children's physical, emotional and social well-being.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
- Stayed current on toy and child-related recalls and safety warnings.
- Coordinated playdates and outings to meet children's physical and social needs.
Education
Master of Education - Special Education
Peru State College
Peru, NE05.2027
High School Diploma -
Harlan Community High School
Harlan, IA05.2023
Skills
- First Aid
- Safety Training
- Safety Consultation
- CPR Certified
- Swimming Lessons
- Classroom Management
- Conflict Resolution Techniques
- Teacher Assistance
- IEP Familiarity
- Special Assignments
- Age-Appropriate Routines
- Analytical and Critical Thinking
- Interpersonal Communication
- Attention to Detail
Timeline
Retail Sales Associate
Little Threads
03.2023 - 05.2023
Paraprofessional
Harlan Community Elementary School
01.2023 - 05.2023
Counter Server
Pizza Ranch Buffet
07.2022 - 04.2023
Lifeguard
Norman D. Stamp Aquatic Center
06.2022 - 08.2023
Concessions Cashier
Shelby County Speedway Harlan, Iowa
05.2022 - 08.2023
Customer Service Cashier
DueNorth
05.2021 - 04.2023
House and Pet Sitter
Multiple
01.2017 - Current
Babysitter
Multiple
01.2016 - Current
Master of Education - Special Education
Peru State College
High School Diploma -
Harlan Community High School
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