Jessalyn Moreno
San Antonio,TX
Summary
Dedicated psychology major that currently provides exceptional professional care and implements appropriate interventions to individuals with serious mood disorders. Utilizes variety of resources to identify unique needs and assist vulnerable populations to improve their life functioning. Currently seeking a higher education to be able to advance in this field and be better equipped to help individuals in the community with severe needs.
Overview
5
5
years of professional experience
Work History
Team Lead
True Mental Health Services
09.2022 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promote a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Provide support and guidance to case managers on my team, to better equip them to provide services to client out in the community.
Community Case Manager
True Mental Health Services
02.2020 - 09.2022
- Document sessions with clients according to insurance standards.
- Provided psychoeducation to clients regarding mental disorders, symptoms, and coping skills.
- Managed and diffused mental health crises
- Provided support in accessing community resources for clients in need of housing, food, medical care, etc.
- Create and execute treatment plans tailored for each individual client's need.
- Maintained high standards of professionalism and ethical conduct in all aspects of case management practice to promote the best possible outcomes for clients.
- Facilitated positive change in clients'' lives through empathetic listening, problem-solving strategies, and supportive guidance during challenging times.
Education
Bachelor's Degree in Psychology - Psychology
Texas A&M University - Corpus Christi
Corpus Christi, TX05.2019
High School Diploma -
South San Antonio High School
San Antonio, TX06.2015
Skills
- Ability to manage caseload and prioritize tasks
- Strong computer skills
- Behavioral disorders familiarity
- Excellent problem solver
- Excels at building rapport with wide variety of people
- Proficient at providing effective guidance dependant on assessed clinical need
Languages
Spanish
Native or Bilingual
Timeline
Team Lead
True Mental Health Services
09.2022 - Current
Community Case Manager
True Mental Health Services
02.2020 - 09.2022
Bachelor's Degree in Psychology - Psychology
Texas A&M University - Corpus Christi
High School Diploma -
South San Antonio High School
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