Jessalynn Mohn
Bucyrus
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
24
24
years of professional experience
Work History
Administrative Assistant to CEO & COO
Ohio District 5 Area Agency on Aging
04.2024 - Current
- Provide direct support to CEO and COO, including managing calendars, scheduling meetings, and coordinating appointments
- Oversee corporate board meetings and executive presentations, preparing agendas, minutes, and official documentation to ensure accuracy and compliance
- Draft and edit CEO reports, official letters, PowerPoint presentations, and conference materials
- Coordinate company operations including fleet management, vending services, office supply fulfillment, conference room bookings, and employee engagement activities
- Arrange travel, conference registrations, and event logistics while managing credit card reconciliation and agency background checks
- Perform general office administration including document management, correspondence, and supporting company-wide initiatives
Home Modification Specialist/Medicaid
Ohio District 5 Area Agency On Aging, Inc.
10.2020 - 04.2024
- Processed and tracked service requests, assigning work and monitoring job progress to ensure timely completion
- Maintained accurate records and documentation, including case notes, bids, and reports, across multiple systems
- Coordinated daily communication with staff, contractors, and clients via phone and email to resolve issues and gather information
- Utilized Microsoft Word and Excel for reporting, correspondence, and general office operations
Customer Service / Travel Consultant
AAA Ohio Auto Club
11.2006 - 03.2020
- Created and managed new and existing AAA memberships, providing customer service and account support
- Coordinated travel bookings including air, hotel, car rentals, cruises, and vacation packages for leisure and business clients
- Processed credit card applications, insurance payments, and international travel visa documentation
- Maintained accurate records, processed store orders, reconciled transactions, and supported inventory control
- Utilized Microsoft Word and Excel for reporting, documentation, and general office operations
Active-Duty
U.S. Army
10.2001 - 07.2006
- Coordinated transportation scheduling and documentation for large-scale organizational activities supporting multiple subordinate units
- Processed and tracked administrative requests, road clearances, and official correspondence (email, fax, memorandums)
- Maintained accurate fuel, vehicle, and inventory records, ensuring compliance and accountability
- Conducted fleet safety inspections and dispatched vehicles for personnel, cargo, and supply transport
- Created and delivered safety briefings and established compliant hazardous materials storage and filing systems
Education
Certificate of Training - Travel And Tourism
Southeastern Academy
Kissimmee, FLHigh School Diploma -
Bucyrus High School
Bucyrus, OHSkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Scheduling and calendar management
- Deadline oriented
AWARDS
Army Achievement Medal, Good Conduct Medal, Sergeant Major Coin for outstanding work
Timeline
Administrative Assistant to CEO & COO
Ohio District 5 Area Agency on Aging
04.2024 - Current
Home Modification Specialist/Medicaid
Ohio District 5 Area Agency On Aging, Inc.
10.2020 - 04.2024
Customer Service / Travel Consultant
AAA Ohio Auto Club
11.2006 - 03.2020
Active-Duty
U.S. Army
10.2001 - 07.2006
Certificate of Training - Travel And Tourism
Southeastern Academy
High School Diploma -
Bucyrus High School