Jessamee Francis
Lyons,Kansas
Summary
Dynamic and results-oriented professional with a proven track record in customer service and sanitization, honed at Dairy Queen Grill & Chill. Excelled in maintaining high cleanliness standards and enhancing customer satisfaction. Skilled in problem-solving and environmental education, demonstrating significant improvements in workplace efficiency and customer experience. Adept at fostering positive relationships and ensuring compliance with health standards.
Overview
2
2
years of professional experience
Work History
Dietary Aide
Sterling Village
01.2023 - 08.2024
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Kept all kitchen areas clean, tidy and free of hazards.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Job Shadow
Quivira National Wildlife Refuge
09.2023 - 10.2023
- Used hand tools and instruments to take measurements.
- Installed barb wired fences for various sized felids to separate areas of the refuge.
- Performed safety and environmental health observations and notified management to promote safe working conditions.
- Maintained equipment and facility to keep animal care environment and tools in good working order.
- Analyzed [Type] data to determine appropriate ways to protect wildlife ecosystems.
- Participated in habitat development and improvement activities.
- Identified issues, analyzed information and provided solutions to problems.
Chill (ice Cream) and Service
Dairy Queen Grill & Chill
11.2022 - 08.2023
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Maintained neat appearance and clean uniform to project professionalism to customers.
- Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Greeted customers at drive-thru and took food and drink orders, and recommended add-ons
- Examined and double-checked food orders to verify items ordered by customers.
- Communicated clearly with other employees to promote prompt preparation and delivery of food orders.
Education
High School Diploma -
Sterling USD 376
Sterling, KS05-2024
Skills
- Customer Service
- Sanitization
- Problem-Solving
- Data Collection
- Environmental education
- Animal behavior observation
- OSHA Compliance
- Relationship Building
- Kitchen Organization
- Cleaning and sanitizing
- Conflict Resolution
Timeline
Job Shadow
Quivira National Wildlife Refuge
09.2023 - 10.2023
Dietary Aide
Sterling Village
01.2023 - 08.2024
Chill (ice Cream) and Service
Dairy Queen Grill & Chill
11.2022 - 08.2023
High School Diploma -
Sterling USD 376
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