Summary
Overview
Work History
Education
Skills
Volunteering
Timeline
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JESSAMINE "JAY" DUCLOS

Missoula

Summary

Passionate about joining a sustainably focused company committed to delivering the highest quality products and services while prioritizing environmental responsibility. Eager to leverage skills and previous work experiences to drive innovation and contribute to the company's ongoing success.

Overview

23
23
years of professional experience

Work History

Delivery Driver

Summit Beverage
07.2023 - Current
  • Delivers beer, wine and other beverage products to various accounts; completing point of sale invoices and payments.
  • Operates Semi-tractor trailers safely in congested areas with no traffic violations.
  • Timely and accurate deliveries of products ensuring customer satisfaction.
  • Loads truck and properly secures items to prevent damage for deliveries.
  • Reads maps, follows oral, and written instructions and uses GPS technology to make deliveries.
  • Verifies accuracy of all deliveries against order forms.
  • Maintains strong relationships with clients through proactive communication and personalized service.
  • Communicates with dispatchers to stay informed of changes to routes and delivery schedules.

Rural Mail Carrier

USPS
02.2023 - 07.2023
  • Safely operated vehicle to reach delivery destinations along rural routes.
  • Completed a daily route, driving curbside delivery and carrying outside.
  • Developed strong relationships with rural customers through consistent communication and exceptional service quality.
  • Represented organizational values with friendly customer interactions.
  • Organized mail and parcels for optimal delivery speed and accuracy.
  • Lifted and delivered heavy parcels daily.
  • Endured various weather conditions to maintain service consistency.

Lead TSA Agent

Transportation Security Administration
02.2018 - 02.2023
  • Managed team of 10 trained security professionals.
  • Ensured that security protocols were met and customer satisfaction was achieved.
  • Discretely observed both behaviors and demeanors of travelers to identify risk.
  • Identified potential airport and airline safety concerns and completed more in-depth checks as part of investigation.
  • Searched baggage containing potentially prohibited items by hand, demonstrating caution appropriate for level of suspected risk.
  • Rapid response to emergency situations with solutions to reduce opportunity for damage and injury.

Supervisory TSA Agent (1 Year Temporary Detail)

Transportation Security Administration
04.2019 - 04.2020
  • Organized and supervised security personnel throughout airport.
  • Managed and controlled security events by safely and respectfully engaging with suspected passengers until Law Enforcement Officers arrived.
  • Reviewed both security camera footage and live feeds to evaluate potential criminal activity.

TSA Agent

Transportation Security Administration
10.2002 - 02.2018
  • Safeguarded transportation operations at commercial airports in Phoenix.
  • Operated screening devices on passengers, containers, and personal belongings for potential hazards and weapons.
  • Directed passengers through screening process, providing additional support to individuals exhibiting difficulties.
  • Adhered to strict screening techniques and SOP's while conducting both on-person and baggage screenings.

Education

Certification In Communications - Sociology, And Media Studies

Hammersmith And West London College

High School Diploma -

Duff Miller
06.1995

Skills

  • Valid Class A Driver's license
  • 1 year Class A driving experience
  • Load balancing
  • Pre-trip and Post-trip inspections
  • Professionalism
  • Team building
  • Critical thinker
  • Time Management
  • Strong attention to detail
  • Great attitude and Reliability

Volunteering

Currently involved with the Missoula Conservation Lands program restoration efforts. Collects native seeds, and participates in planting and weed-pull events.

A volunteer with Missoula Parks and Recreation with the Trail Ambassador program.



 

Timeline

Delivery Driver

Summit Beverage
07.2023 - Current

Rural Mail Carrier

USPS
02.2023 - 07.2023

Supervisory TSA Agent (1 Year Temporary Detail)

Transportation Security Administration
04.2019 - 04.2020

Lead TSA Agent

Transportation Security Administration
02.2018 - 02.2023

TSA Agent

Transportation Security Administration
10.2002 - 02.2018

High School Diploma -

Duff Miller

Certification In Communications - Sociology, And Media Studies

Hammersmith And West London College

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JESSAMINE "JAY" DUCLOS