Jessamyn Mae M. Collins

Dynamic Shift Manager at Travis MCSS with a proven track record in team supervision and regulatory compliance. Adept at enhancing customer service and operational efficiency while training staff to exceed sales targets. Skilled in scheduling and conflict resolution, fostering a collaborative environment that drives productivity and meets organizational goals.

Attentive and thoughtful listener, responding constructively, Empathetic and emotionally intelligent communicator, Effective verbal and non-verbal communication, Skilled at conflict resolution and valuing team input, Collaborative, supportive, and inclusive team member, Adaptable to team changes and dynamics., Encouraging team morale and performance through leadership, Attentive to customer needs, providing tailored solutions, Calm and supportive under pressure, with effective troubleshooting, Clear explanation of policies and product guidance, Proactive in identifying root causes and preventing future issues, Data-driven sales strategy using customer feedback, Upselling and cross-selling expertise, Strong time management and prioritization, Staff scheduling, supervision, and multi-tasking, Inspiring teams with clear goals and direction, Strategic planning and business alignment., Financial report analysis and decision-making, Delegation based on team strengths, Budget oversight, inventory control, and cost management.