Jessica Berler
Lufkin,United States
Summary
Seasoned Business Office Manager offering leadership experience in administrative positions with experience managing multiple sites. Well-versed in industry practices and procedures. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Software Engineer II
Wayfair
11.2020 - 03.2023
- Hiring and training financial staff for long term care centers
- Worked on iOS native app team responsible for deeplinking, push notifications, and customer onboarding
- Sprint captain for team of 8, responsible for facilitating all scrum ceremonies.
RCM Regional Quality Assurance Manager
Genesis HealthCare
08.2019 - 11.2020
- Provide support and oversight for portfolio of 10+ long term care facilities
- Audit and train business office staff and assist centers in reaching their financial goals.
- Monitor center performance to assure financial budgets and expectations are met.
- Assist in difficult cases, denials, high credit balances.
Regional Business Office Manager
Genesis HealthCare
01.2018 - 07.2019
- Promoted to Regional role less than two years after starting with company
- Provides support for all long term care facilities in Northeast region in remote/traveling capacity.
- A/R analysis for struggling centers.
Business Office Manager
Genesis Healthcare
04.2016 - 01.2018
- Promoted to larger facility within six months of employment
- Managed teams of up to five employees
- Took over "focus center" and brought business office performance above goals within sixty days.
Business Office Manager
Spring Creek Nursing And Rehabilitation
12.2014 - 04.2016
- Medicare/Medicaid/Commercial Insurance Billing
- Maintained and reconciled Resident Trust Fund
- Assisted residents in applying for Texas Medicaid
- Maintained employee files and licensing
- Processed payroll
Skills
- Point Click Care
- iOS Development
- Swift
- Agile Methodologies
- Medicare Billing
- Commercial Insurance Billing
- Medicaid Eligibility
Timeline
Software Engineer II
Wayfair
11.2020 - 03.2023
RCM Regional Quality Assurance Manager
Genesis HealthCare
08.2019 - 11.2020
Regional Business Office Manager
Genesis HealthCare
01.2018 - 07.2019
Business Office Manager
Genesis Healthcare
04.2016 - 01.2018
Business Office Manager
Spring Creek Nursing And Rehabilitation
12.2014 - 04.2016
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