- Artificial Intelligence (AI) and Machine Learning
- Web Development and Design
- App Development
- Video Game Design
- Developing software, websites, and apps in various programming languages
- I have a passion for photography and editing photos
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Photography
JESSE A. GARCIA
IMAGING SERVICE ENGINEER
McAllen,TX
Summary
Results‑driven Imaging Services Engineer with over five years of experience in field service, diagnostic equipment maintenance, and customer support across fast‑paced, regulated healthcare environments. Skilled in troubleshooting complex technical issues, performing high‑quality repairs, and supporting uptime for imaging and clinical systems. Known for strong communication, clear documentation, and the ability to work independently across multiple facilities. Builds positive relationships with technologists and clinical teams, adapts quickly to new technologies, and consistently delivers reliable, customer‑focused service. Open to travel and committed to supporting safe, compliant, and efficient imaging operations.
Overview
15
15
years of professional experience
2
2
Languages
Work History
BMET/Contrast Injector FSE
Prime Healthcare
08.2025 - Current
- Provide field service support across multiple Prime Healthcare facilities including Mission Regional, Harlingen Medical, and Knapp Medical, specializing in the maintenance, troubleshooting, and repair of contrast injectors and biomedical equipment. Perform preventive maintenance, calibrations, and safety checks in alignment with OEM, FDA, and hospital standards. Diagnose and resolve injector performance issues, complete component replacements, and ensure reliable operation for CT and MRI imaging workflows. Collaborate with radiology teams to support uptime, proper system use, and safe operation. Maintain accurate service documentation, manage work orders across multiple sites, and deliver responsive, customer‑focused support in fast‑paced clinical environments.
Imaging Field Service Engineer
Innovative X-Ray Services | IXS Technologies
03.2023 - 04.2025
- Installed, serviced, and optimized a wide range of medical imaging systems across Houston‑area healthcare facilities, including X‑ray, CT, MRI, and PET/CT platforms. Delivered fast, accurate troubleshooting of complex hardware and software issues to minimize downtime and maintain continuity of diagnostic operations. Performed preventive maintenance, calibrations, and safety checks in strict alignment with OEM, state, and FDA requirements. Led equipment installations, site readiness, and commissioning activities in collaboration with facility engineers and manufacturers. Provided clear technical guidance to clinical staff, maintained detailed regulatory documentation, and ensured full compliance with radiation safety and MRI RF‑shielding standards. Utilized advanced diagnostic tools and service software to consistently achieve high reliability and customer satisfaction.
Biomedical Equipment Technician II
Baptist Hospitals of Southeast Texas - Sodexo CTM
Beaumont, TX
11.2020 - 03.2023
- Provided technical and administrative support to a multi‑technician biomedical team, improving communication flow and service efficiency across the hospital. Earned the Baptist Way Award for exceptional reliability and customer service. Expanded imaging capabilities by completing Althea Contrast Injector certification and assisting with imaging repairs, including replacing X‑ray tubes and portable X‑ray batteries. Managed telemetry device maintenance, repairs, and inventory to ensure operational readiness. Performed routine safety inspections, electrical leakage tests, and compliance checks in alignment with Joint Commission and hospital standards. Supported onboarding and training for new technicians while maintaining accurate departmental documentation, schedules, and records to keep operations running smoothly.
Biomedical Equipment Technician I
Baptist Hospitals of Southeast Texas - Sodexo CTM
Beaumont, TX
08.2018 - 11.2020
- Performed comprehensive troubleshooting, repair, calibration, and preventive maintenance on a wide range of clinical and patient‑care equipment in a fast‑paced hospital environment. Gained early exposure to imaging by shadowing senior technicians, assisting with ultrasound service tasks, and completing hands‑on repairs such as replacing high voltage cables on GE AMX‑4 units. Ensured all work met safety, regulatory, and Joint Commission standards while maintaining accurate service documentation. Responded quickly to equipment issues, prioritized critical devices, and collaborated closely with clinical staff to restore functionality and minimize workflow disruptions. Demonstrated strong customer service, technical accuracy, and reliability in supporting daily hospital operations.
Biomedical Equipment Technician Intern
McAllen Medical Center
01.2018 - 06.2018
- Developed foundational hands‑on skills in the maintenance, calibration, and repair of essential medical devices while supporting senior technicians in a busy hospital environment. Assisted with preventive maintenance and basic troubleshooting of biomedical equipment, ensuring safe and reliable operation. Managed inventory, documentation, and equipment tracking using hospital technology systems. Consistently adhered to FDA, hospital, and safety protocols to support compliance and high‑quality patient care.
Patriot Missile Operator & Maintainer
United States Army
06.2011 - 07.2015
- Operated, maintained, and supported advanced Patriot missile launchers and radar systems at Fort Bliss, ensuring high operational readiness in a mission‑critical environment. Performed diagnostics, troubleshooting, and preventive maintenance that sustained a 99% readiness rate while adhering to strict military safety and security protocols. Supported rapid deployment exercises and consistently earned excellent readiness evaluations. Maintained a safe working environment by enforcing compliance with technical and safety guidelines. Demonstrated versatility by operating various types of machinery and assisting in training new operators, promoting teamwork, best practices, and operational discipline.
Education
No Degree - Contrast Injector Certification
ALTHEA US CENTER OF EXCELLENCE
Nashville, TN 05.2001 -
Associate of Applied Science - Biomedical Equipment Technology
Texas State Technical College
Harlingen, TX, USA06.2018
Skills
Portable X-Ray
Ultrasound
CT/GE
Cathlab
MRI
NUCMED
PC/PACS/NETWORK
Interests
Timeline
BMET/Contrast Injector FSE
Prime Healthcare
08.2025 - Current
Imaging Field Service Engineer
Innovative X-Ray Services | IXS Technologies
03.2023 - 04.2025
Biomedical Equipment Technician II
Baptist Hospitals of Southeast Texas - Sodexo CTM
11.2020 - 03.2023
Biomedical Equipment Technician I
Baptist Hospitals of Southeast Texas - Sodexo CTM
08.2018 - 11.2020
Biomedical Equipment Technician Intern
McAllen Medical Center
01.2018 - 06.2018
Patriot Missile Operator & Maintainer
United States Army
06.2011 - 07.2015
No Degree - Contrast Injector Certification
ALTHEA US CENTER OF EXCELLENCE
05.2001 -
Associate of Applied Science - Biomedical Equipment Technology
Texas State Technical College