Jesse A. Hartwig
Dunlap,IA
Summary
Dynamic Account Sales Manager with a proven track record at kdp, excelling in client relations and sales strategy. Skilled in revenue growth and effective communication, I consistently surpassed sales goals while cultivating strong customer loyalty. My expertise in account management and problem-solving drives business development and maximizes profitability.
Overview
18
18
years of professional experience
Work History
Account Sales Manager
kdp
Des Moines, Iowa
12.2024 - Current
- Developed strong relationships with clients to understand their needs.
- Managed account portfolios to ensure customer satisfaction and retention.
- Analyzed market trends to identify new sales opportunities and product potential.
- Resolved client issues promptly to maintain positive business relationships.
- Analyzed market trends to identify new opportunities for growth.
- Developed and implemented sales strategies to increase customer base and maximize profits.
- Collaborated with other departments within the organization to ensure customer satisfaction.
- Managed customer accounts by providing timely updates on orders and shipments.
- Presented product information, answered questions, and negotiated terms of sale with customers.
- Cultivated relationships with key customers in order to build loyalty and repeat business.
- Evaluated existing processes related to sales operations and identified areas for improvement.
- Achieved company growth and brand development through market expansion and sales.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Developed client relationships to enhance sales opportunities and customer satisfaction.
- Managed account portfolios to ensure alignment with company goals and client needs.
Route Sales Representative
Frito Lay
Myrtle Beach, South Carolina
05.2008 - 10.2024
- Promoted positive relationships with customers to maintain consistent sales
- Resolved customers’ complaints regarding products or service
- Continuously surpassed sales goals, optimizing profitability and performance of assigned territory
- Confirmed product displays met company specifications regarding placement, date codes, and pricing
- Followed safety rules to keep clean driving record with no accidents or incidents
- Forged and cultivated strong relationships with customers
- Recorded deliveries and daily sales transactions
- Planned and organized routes with territory to maximize efficiency and time.
- Delivered products to customers on assigned routes daily.
- Managed inventory and restocked products in customer locations.
- Built strong relationships with customers to encourage repeat business.
- Operated handheld devices for order processing and delivery tracking.
- Collaborated with team members to optimize delivery schedules and routes.
- Ensured compliance with safety regulations during transportation and delivery.
- Resolved customer inquiries and issues promptly during service visits.
- Conducted daily pre-trip inspections of delivery vehicles.
- Loaded, unloaded, and delivered product in a timely manner.
- Monitored stock levels on route trucks to ensure accuracy of inventory counts.
- Promoted positive relationships with customers to maintain consistent sales.
- Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
- Responded quickly to customer inquiries regarding products or services.
- Delivered product to customers in a safe and courteous manner.
- Provided excellent customer service by answering questions and resolving complaints in a professional manner.
- Assisted with merchandising displays at customer locations when requested.
- Confirmed product displays met company specifications regarding placement, date codes and pricing.
- Planned and organized routes within territory to maximize efficiency and time.
- Restocked shelves as needed in order to ensure adequate inventory levels for customers.
- Continuously surpassed sales goals, optimizing profitability, and performance of assigned territory.
- Utilized effective problem solving skills when resolving customer issues.
- Organized deliveries according to customer needs.
- Cross-sold additional products to customers depending upon merchandise needs.
- Participated in promotional activities such as special events, trade shows.
- Maintained an organized work space at all times.
- Developed and implemented strategies to increase sales volume.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Collected money, provided change and recorded transactions on receipts.
- Informed regular customers of new products or services and price changes.
Education
High School Diploma -
Boyer Valley
IA, USA05.2000
Skills
- Route Management
- Product Marketing and Displays
- Sales Representation
- Product Distribution
- Sales Forecasting
- Sales Goals
- Client Relations
- Vehicle Safety
- Organizational Skills
- Critical Thinking
- Good Work Ethic
- Reliable & Trustworthy
- Customer Service- relationship building rapport
- Sales strategy
- Customer relationship management
- Account management
- Negotiation skills
- Revenue growth
- Product knowledge
- Inventory management
- Effective communication
- Problem solving
- Time management
- Team collaboration
- Conflict resolution
- Sales expertise
- Exceeds sales goals
- Profit and revenue-generating strategies
- Business development and planning
- Strategic account development
- Exceptional multi-tasker
Timeline
Account Sales Manager
kdp
12.2024 - Current
Route Sales Representative
Frito Lay
05.2008 - 10.2024
High School Diploma -
Boyer Valley