Jesse Almaraz
Pomona,CA
Summary
Proven track record in enhancing customer satisfaction and streamlining operations at IN N OUT Burgers. Excelled in customer service and time management, significantly improving service quality. Demonstrated expertise in handling transactions with precision and fostering repeat business through relationship-building. Skilled in both interpersonal communication and computer operations.
Overview
1
1
year of professional experience
Work History
Associate
IN N OUT Burgers
03.2024 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Bachelor of Science - Accounting And Finance
California State Polytechnic University, Pomona
Pomona, CA05-2027
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
Timeline
Associate
IN N OUT Burgers
03.2024 - Current
Bachelor of Science - Accounting And Finance
California State Polytechnic University, Pomona