Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jesse Baisa

Fremont,CA

Summary

Dynamic and dedicated professional with extensive experience at Skyzone Fremont, excelling in guest service and event coordination. Proven ability to enhance customer experiences through effective multitasking and conflict management. First aid trained, ensuring safety while creating memorable events. Committed to fostering teamwork and collaboration in fast-paced environments.

Overview

1
1
year of professional experience

Work History

Court Monitor

Skyzone Fremont
10.2024 - Current
  • Provided exceptional customer service by promptly addressing questions or concerns from guests regarding their jumping experience.
  • Boosted efficiency in scheduling and coordinating events, ensuring a smooth flow of activities during peak times.
  • Ensured Safety for guests while still providing a fun and memorable time

Party Host

Skyzone Fremont
10.2024 - Current
  • Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
  • Supervised children's activities, maintaining happiness, safety and well-being.
  • Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
  • Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.

Sales Associate

Skyzone Fremont
10.2024 - Current
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Education

High School Diploma -

Newark Memorial High School
Newark, CA

Skills

  • Active learning
  • Teamwork and collaboration
  • Party scheduling
  • Effective multitasking
  • Event preparation
  • Guest service
  • Children's activities planning
  • Conflict management

Timeline

Court Monitor

Skyzone Fremont
10.2024 - Current

Party Host

Skyzone Fremont
10.2024 - Current

Sales Associate

Skyzone Fremont
10.2024 - Current

High School Diploma -

Newark Memorial High School

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