Jesse Barela
Training Specialist
Bremerton,WA
Overview
1
1
Certification
7
7
years of post-secondary education
13
13
years of professional experience
Work History
Training Specialist
McGee Air Services
SeaTac, WA
04.2021 - Current
- Conducted orientation sessions to assess skill levels and areas of strength and weakness.
- Developed new training programs such as online modules, interactive software, language labs and online programs and provided ongoing training to staff.
- Organized and implemented coursework, oversaw scheduling and monitored attendance through learning management system.
- Demonstrated proper operation and servicing of GSE equipment.
- Selected training aids, including demonstration models, computer tutorials, handbooks and reference works to use in classroom.
- Monitored training effectiveness through observation and metrics analysis.
- Maintained files and documents by preparing Excel spreadsheets to track and maintain relevant training data.
Safety Specialist
McGee Air Services
SeaTac, WA
06.2018 - 05.2021
- Participate in safety committee and aid in daily
meetings. - Assist in daily operational needs.
- Mentor and coach team members in operational
and safety procedures. - Audit flights for compliance procedures.
- Create Q&A's post accidents to educate entire
safety committee on incidents and help brainstorm
ways to avoid similar accidents in the future. - Maintain and update safety programs, procedures
and practices manual. - Supported audit procedures to check all
procedures, processes and work standards. - Gathered information, prepared reports, and
drafted correspondence related to cases. - Verified monthly practice of fire drills for every work
shift. - Recognized, documented and advised on removal
of hazards. - Wrote reports outlining safety issues and potential
correction options. - Designed programs, policies, and procedures that
were implemented to reduce or eliminate
workplace injuries and hazards.
Supervisor
McGee Air Services
SeaTac, WA
05.2017 - 06.2018
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Coordinated all ground crew activities to complete objectives on schedule.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Loaded and unloaded all cargo, including luggage and freight, and assisted crew and travelers with bags for over 220 daily flights.
Lead Ramp Agent
Menzies Aviation
SeaTac, WA
11.2016 - 05.2017
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Loaded and unloaded all cargo, including luggage and freight, and assisted crew and travelers with bags for over 220 daily flights.
- Connected electrical power unit and hoses to aircraft.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Performed mathematical functions to interpret aircraft weight and balance loading instructions.
Warehouse Associate/Support Employee
Mattress Ranch
Port Orchard, WA
05.2016 - 11.2016
- Maintain and keep warehouse organized.
- Pull orders for customers when requested.
- Pull orders and deliver to other Mattress Ranch locations in Western Washington.
- Operate forklift, maintain grounds of all Mattress Ranch locations and provide support when necessary.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
Dispatcher
Corporate Delivery Systems
Houston, TX
02.2015 - 04.2016
- Kept detailed track of all available field personnel and all in-progress and completed calls.
- Directed investigations to verify and resolve customer or shipper complaints.
- Maintained updated and detailed records of calls in physical and electronic database.
- Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures and goals.
- Processed orders, ran bulk pick sheets, processed and printed invoices and created daily shipping logs.
- Documented all changes in computer tracking system.
- Directed all dispatching, routing and tracking of 16 fleet vehicles.
- Handled incoming calls and emails from customers regarding issues with deliveries.
Dispatch Supervisor
Allied Aviation
Houston, TX
02.2014 - 01.2015
- Responsible for coordinating aircraft fuel requirements, with supervisors, lead fuelers and or fuelers for optimizing efficient utilization of assets and personnel, updates airline scheduling data, and generates individual aircraft load slips as required.
- Kept detailed track of all available field personnel and all in-progress and completed calls.
- Documented all changes in computer tracking system.
Operations Supervisor
Menzies Aviation
Houston, TX
02.2009 - 04.2014
- Managed agents in operations department handling up to 7 flights (Emirates Airlines, Qatar Airway, Singapore, Atlas Air, Turkish, KLM, Air France); Radio communications, flight preparation, weight & balance duties are carried out on top of Admin work of Customer billing, inputting and pulling weekly and monthly billing reports to be submitted to Regional VP; and managing Rosters and Time & Attendance.
- Worked with tenants and individual departments such as traffic control and customs to keep operations smooth and efficient.
- Maintained flight and events logs, aircrew flying records and flight operations records of incoming and outgoing flights.
- Conducted departure and arrival briefings.
- Trained and developed new hires to drive efficient performance by teaching and emphasizing key skills, procedures and performance optimization strategies from day one.
- Anticipated aircraft equipment needs for air evacuation and cargo flights.
- Oversaw fueling, cargo management and departure of aircraft at busy airport facility with 13 daily departures and arrivals.
- Created documents of load plans, cargo cleanliness inspections and transportation processes.
- Assembled containers and crates used to transport large items such as vehicles or machines.
- Entered shipping information into computer system and estimated freight and postal rates.
Lead Ramp Agent
Airport Terminal Services, Inc
Houston, TX
06.2008 - 01.2009
- Customer service duties including but not limited to, working the check in counter checking in for all flights to managing gate area, meeting, deplaning and boarding flights.
- Loading and unloading of passengers’ luggage, servicing of Aircraft.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Cleaned airplanes between flights, sanitized lavatories and seat trays as per company specifications.
- Performed mathematical functions to interpret aircraft weight and balance loading instructions.
Education
Associate of Applied Science - Computer And Information Sciences
Olympic College
Bremerton, WA 03.2021 - Current
Criminal Justice
UHD Police Academy
Houston, TX 01.2013 - 06.2013
Associate of Applied Science - Graphic Design
Anaheim College
Orlando, FL 01.2006 - 01.2008
High School Diploma -
New Bern High School
New Bern, NC 01.2002 - 05.2006
Skills
Safetyundefined
Certification
G.S.C Certified (Ground Security Coordinator) Proficient with Microsoft word, & Excel, Power Point Staff Planning and Management R.S.M.S- A flight planning/Billing system. Time & Attendance Management Trained Certified CLC Coordinator (Emirates Airlines) Certified Qatar Airways Boeing 777 Weight and Balance Certified Weight & Balance Load Sheet Coordinator (Atlas Air)
Timeline
Training Specialist
McGee Air Services
04.2021 - Current
Associate of Applied Science - Computer And Information Sciences
Olympic College
03.2021 - Current
Safety Specialist
McGee Air Services
06.2018 - 05.2021
Supervisor
McGee Air Services
05.2017 - 06.2018
Lead Ramp Agent
Menzies Aviation
11.2016 - 05.2017
Warehouse Associate/Support Employee
Mattress Ranch
05.2016 - 11.2016
Dispatcher
Corporate Delivery Systems
02.2015 - 04.2016
Dispatch Supervisor
Allied Aviation
02.2014 - 01.2015
Criminal Justice
UHD Police Academy
01.2013 - 06.2013
Operations Supervisor
Menzies Aviation
02.2009 - 04.2014
Lead Ramp Agent
Airport Terminal Services, Inc
06.2008 - 01.2009
Associate of Applied Science - Graphic Design
Anaheim College
01.2006 - 01.2008
High School Diploma -
New Bern High School
01.2002 - 05.2006
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