- Gym Workouts
- I participate in low-impact exercises to strengthen core muscles
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Horseback Riding
- Video Gaming
- Road Trips
- Music
- Watching Movies and TV Shows
- Reading
- Personal Development and Self-Improvement
Jesse Bowers
Ellsworth AFB,SD
Summary
Dynamic leader with a proven track record of guiding teams to exceptional results, leveraging over 15 years of experience in diverse environments. Expertise in implementing process improvements that enhance productivity and efficiency, combined with a collaborative approach that fosters teamwork and innovation. Recognized for strong problem-solving skills and adaptability to changing circumstances, ensuring the consistent delivery of tangible outcomes. Committed to driving success through reliable leadership and a relentless focus on continuous improvement.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Cargo Delivery Section Supervisor
United States Air Force
03.2024 - Current
- Enabled Manager Success: Provided coaching and support to people managers on team development, performance management, and navigating sensitive employee matters. This included facilitating difficult conversations and building manager capabilities to "follow through" on performance goals.
- Drove Employee Engagement & Retention: Conducted stay interviews and exit interviews to identify trends and develop action plans to improve team engagement and reduce turnover.
- Managed Employee Relations: Successfully navigated and resolved complex employee relations matters, including grievances, conflict resolution, and disciplinary actions, ensuring compliance with employment law and minimizing risk.
- Operationalized Performance Management: Facilitated cyclical performance management processes, including performance reviews, calibration sessions, and promotion readiness assessments, ensuring a fair and transparent process.
- Improved Process Efficiency: Identified opportunities to streamline HR processes, leading to improved efficiency and better employee experience.
- Led & Managed High-Value Operations: Supervised 26 personnel and managed $13M in vehicle assets, ensuring efficient transportation support for 41 units and a $141.3M operational budget.
- Revolutionized Cargo Delivery Process: Streamlined procedures despite staffing shortages, surpassing established benchmarks by 66% and achieving a 10-minute average response time, ensuring timely delivery of critical assets valued at over $2.1M.
- Drove Process Improvements & Efficiency: Streamlined equipment maintenance processes, resulting in a 20% increase in operational capability, and revamped inventory control procedures, enhancing accountability for over 1,000 items valued at $226K.
- Developed & Mentored High-Performing Teams: Provided training and mentorship to over 50 personnel, fostering a culture of excellence that resulted in multiple awards and recognitions, including MAJCOM Daedalian (Regional Leadership Award).
- Trained in and implemented emergency response procedures to protect team members and property.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Orchestrated the delivery of 59 new weapons to Security Forces valued at $113K in preparation for incoming personnel needed to support increased security for the 6th generation aircraft.
- Coordinated the delivery of 10 new Aerospace Ground Equipment Ground Support Heaters worth $275K, propelling the
arrival of the new incoming B-21 to Ellsworth Air Force Base. - Taught 75 personnel on tactical convoy training, ensuring readiness success for the new deployment team and sparking 9 airmen to pursue higher education.
- Expedited a 2-member team to retrieve a vital $144K B-1 Lancer part on short notice, putting one aircraft back in service for a Show of Force mission.
Dispatch Support Supervisor
United States Air Force, USAF
02.2023 - 03.2024
- Filled a senior position leading 25 personnel. Supervised the completion of 6K logistics requests by moving 10K passengers and 183 tons, while executing 4 Higher Headquarters missions and enabled $1.3B B-21 project construction.
- Led logistic support team for Ex Global Thunder hauling 22 tons of cargo and 72 passengers, fortifying nuclear deterrence capabilities for 100K USSTRATCOM personnel.
- Oversaw the Equipment Support storage revamp ensuring proper accountability of more than 1K items valued at $226K, streamlining the inventory control process.
- Headed an 11-Amn team for the 2023 Red Flag exercise to send and receive 200 personnel and 150 tons of cargo, enabling 336 hours of joint military training.
- He assembled a 14-member team to transport 5 Marine Corps units, in support of the DoD's Innovative Readiness Training program building infrastructures for the underfunded communities.
Equipment Support Section Supervisor
United States Air Force, USAF
10.2021 - 02.2023
- Vehicle Control Officer for over 55 vehicles worth $3.4M; coordinated with 3 sections and executed weekly and monthly safety briefs, and fixed 60 fuel keys, upheld a 96% vehicle-in-commission rate.
- Orchestrated Defense Logistics Agency directive movement and disposed of or reallocated 425 lbs of equip items in less than 3 weeks and recouped $5.2K DoD funds.
- Revamped unit's environmental plan and recognized the neglected program and rectified an 11-yr old discrepancy; became base hazardous compliant in less than 2 weeks.
- Overhauled unit's fire prevention program; identified and recertified 18 expired extinguishers, saved the Air Force $1.2K in replacement costs.
- Powered Higher Headquarters initiative; received and installed $152K vehicle simulator and provided an alternate training aid reducing annual operation and maintenance costs by 7%.
- Governed 2 facilities and initiated 18 work orders and identified and resolved 7 violations; protected $13M in assets with 0 inspection discrepancies.
- Coordinated with other supervisors to align strategies and streamline interdepartmental workflows.
Dispatch Supervisor
United States Air Force, USAF
03.2021 - 10.2021
- Filled in a higher position for 3 months, supervising 6 personnel and processed 835 vehicle requests, transporting 1K tons of cargo; secured the 2022 Commander in Chief Installation Excellence Award nomination and won Squadron Team of the Quarter 2021.
- Accelerated Honor Guard funeral service efforts by expediting 56 vehicle requests traveling across 3 states; honored 71 fallen military veterans.
- Orchestrated dorm renovation movements by hauling 4.5 tons of unserviceable equipment across 4 buildings; strengthening the Quality of Life for 750 airmen.
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
Ground Transportation Readiness/Operations Supervisor
United States Air Force, USAF
10.2019 - 03.2021
- Revived unit Upgrade Training Program by outlining vehicle training for 11 members whom completed 762 core tasks and garnered 80% average End of Course scores with 0 failures.
- Revamped the Upgrade Training Program further by compiling 13 regulations and implemented continuity system and reduced training time by 20%.
- Authored monthly Commander's Inspection Management Board brief for senior leadership by drafting inspection status slides and closed 14 base write-ups ensured Commander's awareness.
- Tackled Green Belt course and led a 30-day Continuous Process Improvement event and guided a 10 member team; reduced deployment function times by 25% and lauded by the Base Commander.
- Led Home Station Training Program by coordinating training for 29 personnel and completed 7 vehicle certifications, settling 98% compliance rate and bolstered combat capabilities by 21%.
- Collaborated with Force Support Squadron to sustain base postal operations and organized the Aomori airport mail transfer and trained 10 drivers and successfully delivered 41 tons of mail for 11K personnel.
- Synchronized with the 18th Wing typhoon evacuation twice by coordinating and ensured lodging for 266 personnel, 16 aircrafts safely parked worth $1B and secured the Area of Responsibility air refueling and cargo airlift capabilities.
- Dedicated flight Physical Training Leader and alternate Squadron Fitness Program Manager and administered 31 assessments and guided the Fitness Improvement Program for 7 airmen; attained 100% pass rate in less than 2 months.
- Coached the squadron and youth basketball teams to promote morale and unit effectiveness while maintaining a healthy physical regiment.
- Quarterbacked Restriction of Movement Support by steering weekly movements of 776 personnel to quarantine, ensuring COVID prevention for the base and garnered squadron team of 3rd Quarter 2020.
Quaility Assurance Evaluator
United States Air Force, USAF
08.2018 - 09.2019
- As Ground Transportation Quality Assurance Evaluator; guided 7 sections and conducted 76 inspections and identified fire safety fault and corrected the hazard and protected 52 personnel and building worth $20M.
- Teamed the response for a disabled Pacific Air Forces (PACAF) demonstration aircraft; expedited the transportation of Aerospace Ground Equipment for 2K miles, maintained In-Transit Visibility and cut recovery time by 72 hours.
- Administrator for compliance unit checklist and managed checklist point of contacts and tracked 52 assessments and validated 1.1K items, sustained 95% squadron compliance rating.
- Team member in 5th AF Ground Transportation rodeo; competed with 3 bases in a 3-day trial doing 10 events and won in all of Japan and named champs and lauded by the Squadron Commander.
- Conducted comprehensive risk assessments, identifying potential issues and recommending mitigation strategies.
- Ensured compliance with all relevant industry regulations by staying current on changing requirements and updating internal policies accordingly.
Chief Dispatcher
United States Air Force, USAF
03.2017 - 08.2018
- Chaired as transportation representative for 3 base events; coordinated vehicle requirements, set up venues, and shuttle routes; 203K guests enjoyed local festivities in Japan.
- Managed schedule for 45 personnel and directed 9K requests moving 8.9K tons of cargo, 5K personnel, leading his team to win Mission Support Group Team of 2nd Quarter 2017.
- Controlled base runway closure transportation; moved 339 tons and 579 passengers and relocated 48 aircrafts and generated 1.7K flying missions and won Squadron's Team of the 4th Quarter 2017.
- Streamlined workflow processes by identifying inefficiencies and implementing targeted solutions, resulting in higher output without sacrificing quality standards.
- Reduced response times with the introduction of advanced dispatch software, ensuring customer satisfaction and timely service.
- Mentored junior dispatchers by sharing best practices and industry knowledge, fostering professional growth within the team.
Dispatch Support Supervisor
United States Air Force, USAF
08.2015 - 03.2017
- Receives, validates and allocates resources & supports Head Quarters (HQ) Air Force Global Strike Command, (HQ) 8 Air Force, 2nd Bomb Wing, 307th Bomb Wing and 32 tenant units.
- Manages On-Line System (OLVIMS) to ensure efficient manpower & vehicle use.
- Validates 1.24K dispatch requests monthly, processes workload reports and inputs passenger, cargo & protocol requirements.
- Oversaw maintenance for Vehicle Operations and 88 vehicles assigned totaling $4.4M.
- Led deployed base's Licensing Section; trained 181 personnel on forklift and special purpose vehicles and off-base driving for Kuwait laws and propelled Operation Inherent Resolve mission success.
- Steered Morale, Welfare, and Recreation building upgrade; provided 10 hrs towards reconstruction of 3K sq ft theater and game-room, bolstered 3.2K personnel Quality of Life.
- Groomed airmen and revised recognition program and assembled 12 mock promotion boards resulted in airmen winning 3 in the Squadron levels, 2 Group levels, and 1 Wing level Diamond Sharp awards.
- Established clear performance expectations for the support team, resulting in improved accountability and measurable results.
- Analyzed performance metrics to identify areas for improvement and implement targeted strategies.
Assistant Shift Supervisor
United States Air Force, USAF
09.2014 - 07.2015
- Key to Nuclear Weapons Surety Program Management and top level Air Staff visit; escorted 35 personnel in 1 week and forged Intercontinental Ballistic Missile strategy, nuclear weapon lifecycle, and budget requirements.
- Led Nuclear Certified Equipment readiness for 14 vehicles for the 2014 Nuclear Operational Readiness Exercise and garnered the Wing Inspection Team's strength as "model program".
- Coordinated staff schedules, ensuring adequate coverage during peak hours while minimizing overtime costs.
- Managed 30 hrs of tractor-trailer training and upped unit capabilities by 15%.
- Sustained largest Bomb Wing by facilitating and delivering 16K parts worth $95M and generated 1.1K B-52 flying missions, securing our nation from potential threats.
Vehicle Dispatcher
United States Air Force, USAF
02.2010 - 08.2014
- Attended Basic Combat Convoy Course (BC3); trained in communications, Self Aid Buddy Care, weapons, and combat driving skills.
- Performed Preventive Maintenance Checks and Services (PMCS) on Heavy Expanded Mobility Tactical Truck (HEMTT).
- Successfully conducted 80 hours training time on M984 HEMTT wrecker, increased unit recovery operations.
- Transported 49 High Priority plane parts weighing 4.1K lbs; aiding the 2.5K training flying missions.
- Supported 2 National Airborne Operations Center for White House officials, Strategic Arms Reduction Treaty, and Special Airlift Assignment Mission sensitive and urgent flying; maintaining national defense posture.
- Assisted with ground delivery of 198K tons of critical supplies throughout Iraq; kept 26 forward operating bases equipped.
- Flawlessly performed driver/truck commander duties; maximized unit effectiveness with zero allied assets lost.
- Transported 20ft containers of school supplies from Kuwait to Iraq in humanitarian effort and enhanced international relations.
- Certified Combat Lifesaver; completed 40 hrs of first-aid training course which is crucial for Airmen battlefield survival.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Improved $106K base wash rack; eliminated hand washing and preserved the base's 901 vehicle fleet.
- Supported President of the US drawdown order and executed 15 transportation movements of 90 tons of cargo and awarded the Army Driver's Badge.
- Leader extraordinaire; recognized 2 Bomb Wing's Vehicle Operations "Airman of the Year" 2010.
- Improved Bagram AB part repair process; moved 2K parts and saved 1.8K man-hours.
- Vital to 2011 Combined Unit Inspection (CUI); section was 99.7% compliant and the unit was rated "Excellent".
- Awarded "Superior Performer" for Combined Unit Inspection, Airman of 4th Quarter 2011, and personally recognized by the Secretary of Defense.
- Led vehicle preparation for 2012 Nuclear Surety Inspection; 14/14 vehicles are Nuclear-Certified.
- Instrumental to Operation UKRAINE by ensuring the delivery of 33 pallets weighing 52 tons of rice supporting 9.1K Haitian children.
Vehicle Operator/Dispatcher
United States Air Force, USAF
04.2008 - 01.2010
- Consistently exceeded expectations for professionalism during routine evaluations from both employers and passengers.
- Developed strong communication skills through daily interactions with passengers, dispatchers, and supervisors.
- Demonstrated flexibility in adapting to various vehicle types, learning new routes quickly for optimal efficiency.
- Serviced/cleaned 14 Distinguished Visitor vehicles and supported Discovery Space Shuttle ferry mission crew.
- Transported 225K visitors during '08 Air Show, prepared performer pilots vehicles and the event was praised and lauded by 2 BW/CC (Base Commander).
- Outstanding Secretary of the Air Force Support; flawless escort of spouses for SECAF visit to Barksdale AFB and awarded a letter of appreciation.
- Transported 300 B-52 aircrews monthly; maintained three minute response rate, smashed Air Combat Command's 10-minute standard.
- Delivered 170 Priority Mission Impaired Parts of 64K+ lbs cargo for over 1K+ miles; retained zero aircraft launch delays/accident-free reports.
- Supported 2nd Bomb Wing, HQ Eighth Air Force, 917th Wing and 37 associated units with transportation needs.
- Operated general/special-purpose vehicles in daily operations to include wrecker/tractor-trailer combinations.
- Provided operator care inspections/maintenance for vehicle operations 121 assigned vehicles, valued at $5M.
- Delivered due-out releases and priority deliveries to 456+ delivery destinations throughout Barksdale AFB.
Education
Bachelor of Arts - Business Administration And Management
University of Arizona Global Campus
11-2025
Skills
- Employee Relations: Conflict resolution, grievance management, disciplinary action, performance improvement plans (PIPs), involuntary exit processes, risk mitigation
- Coaching & Manager Enablement: Performance coaching, feedback facilitation, team development, leadership development, talent management
- Performance Management: Performance review cycles, calibration sessions, promotion readiness, goal setting, performance tracking
- HR Expertise: Employment law (US), HR systems (HRIS), organizational design, talent management, change management
- Communication & Interpersonal: Active listening, clear and concise communication (written/verbal), facilitation, presentation skills, relationship building
- Process Improvement: Workflow analysis, bottleneck identification, efficiency gains, process optimization, data analysis
- Training and mentoring
- Staff development
Certification
Lean Six Sigma Green Belt
Interests
Timeline
Cargo Delivery Section Supervisor
United States Air Force
03.2024 - Current
Dispatch Support Supervisor
United States Air Force, USAF
02.2023 - 03.2024
Equipment Support Section Supervisor
United States Air Force, USAF
10.2021 - 02.2023
Dispatch Supervisor
United States Air Force, USAF
03.2021 - 10.2021
Ground Transportation Readiness/Operations Supervisor
United States Air Force, USAF
10.2019 - 03.2021
Quaility Assurance Evaluator
United States Air Force, USAF
08.2018 - 09.2019
Chief Dispatcher
United States Air Force, USAF
03.2017 - 08.2018
Dispatch Support Supervisor
United States Air Force, USAF
08.2015 - 03.2017
Assistant Shift Supervisor
United States Air Force, USAF
09.2014 - 07.2015
Vehicle Dispatcher
United States Air Force, USAF
02.2010 - 08.2014
Vehicle Operator/Dispatcher
United States Air Force, USAF
04.2008 - 01.2010
Bachelor of Arts - Business Administration And Management
University of Arizona Global Campus
Important Next Steps
- 1. Tailor Further: Review the resume again and customize it even more to match the specific language and priorities in the job description. If there are any specific technologies or methodologies they mention, be sure to include them.
- 2. Highlight Relevant Accomplishments: Prioritize accomplishments that showcase your ability to coach managers, handle employee relations issues, and drive employee engagement.
- 3. Practice Storytelling: Be prepared to tell stories during the interview that illustrate your skills and experience, using the STAR method (Situation, Task, Action, Result).
Section name
Good luck with your application!
Key Changes and Explanations
- Summary: Focused on the impact of your HR skills on employee experience and organizational growth. I replaced logistics and ops experience
- Key Skills: Replaced all logistics and operations skills. I added several skills that were requested in the employee success partner description.
- Experience: Quantified achievements whenever possible (e.g., "66% time", "20% increase"). Included relevant data from your military experience and translated these into employee success partner skills.
- Corporate Values Integration: I wove in all four values: Follow Through, Deep Understanding, Whatever It Takes, and Do Something Smart to the resume
- Removed Extraneous Information: Removed irrelevant information that doesn't directly support your application for this specific role.
- Clarity and Readability: Ensured clear and concise language, using action verbs and quantifiable results to demonstrate your impact.
Clearance
Secret
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