Jesse Broker
Greeley,CO
Summary
A father of 4 and husband who is a hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
18
18
years of professional experience
2
2
Certification
Work History
Kitchen Manager
Lucky Fins
Greeley, Colorado
01.2024 - Current
- Managed kitchen operations to ensure smooth daily food service.
- Trained and supervised kitchen staff on food preparation techniques.
- Developed menus to enhance customer dining experiences at Lucky Fins.
- Ensured compliance with health and safety regulations in the kitchen.
- Maintained inventory levels to prevent shortages and waste.
- Coordinated scheduling for kitchen staff to optimize workflow efficiency.
- Implemented new cooking methods to improve food quality and presentation.
- Oversaw equipment maintenance to ensure proper functionality and safety.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Created weekly schedules for kitchen staff members based on anticipated business volume.
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
- Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
- Inspected equipment regularly to identify necessary repairs or replacements.
- Developed and implemented kitchen policies, procedures and quality standards.
- Motivated kitchen staff by establishing goals to increase productivity and quality.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Worked with vendors to establish strong relationships and maintain proper inventory supplies.
- Received, organized and rotated paper goods and food ingredients.
- Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
- Managed employee relations by providing guidance on job duties as well as disciplinary actions when needed.
- Evaluated employee performance through observation of work habits, attitude toward customers and adherence to company policies.
- Assisted in developing menus according to seasonal availability of ingredients as well as customer preferences.
- Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
- Conducted regular staff meetings to discuss menu changes, safety protocols and performance reviews.
- Assisted restaurant owners with pricing by providing ingredient costs and portioning information.
- Analyzed financial data including sales reports, budgeting information and cost analysis reports to make operational decisions.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Delegated work to staff, setting priorities and goals.
Assistant Kitchen Manager
Coyote's Southwestern Grill
Greeley, CO
03.2019 - Current
- Assisted with the hiring, training and supervision of kitchen staff.
- Organized inventory and placed orders for food, equipment, and supplies to maintain appropriate stock levels.
- Ensured compliance with all health and safety regulations in the kitchen area.
- Monitored food cost percentages and labor costs to ensure budgetary goals were met.
- Coordinated scheduling of cooks and other kitchen personnel to meet restaurant needs.
- Resolved customer complaints regarding food quality or service promptly and professionally.
- Conducted daily pre-shift meetings to review menu changes, special requests, and upsell opportunities with waitstaff.
- Maintained a clean work environment by adhering to sanitation guidelines as required by law.
- Implemented new systems for tracking inventory levels, ordering procedures.
- Performed regular audits of supplies used in preparation of meals to ensure freshness.
- Evaluated employee performance regularly through observation of job duties during shifts.
- Provided ongoing coaching and mentoring to staff members to encourage professional development.
- Created weekly schedules according to business demands while ensuring labor costs remained within budget parameters.
- Addressed any issues related to staffing shortages or overtime hours as needed.
- Facilitated communication between front-of-house staff and back-of-house staff on a daily basis.
- Motivated kitchen staff by establishing goals to increase productivity and quality.
- Oversaw meal preparation and monitored food handling to encourage safety.
- Received, organized and rotated paper goods and food ingredients.
- Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
- Maximized team performance by training new employees on proper food handling and restaurant protocols.
- Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
- Trained employees on cooking techniques, safety standards and performance strategies.
- Planned kitchen staff schedules to maximize coverage and encourage collaboration.
- Assisted restaurant owners with pricing by providing ingredient costs and portioning information.
- Delegated work to staff, setting priorities and goals.
- Oversaw food preparation, production and presentation according to quality standards.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Kitchen Supervisor
Grand Canyon Squire Inn
Grand Canyon, AZ
09.2009 - 05.2018
- Ensured all kitchen staff adhered to food safety and sanitation regulations.
- Created daily, weekly and monthly work schedules for kitchen staff.
- Ordered necessary supplies and equipment to maintain efficient operations in the kitchen.
- Trained new employees on proper cooking techniques, recipes and food preparation methods.
- Resolved customer complaints regarding food quality or service issues.
- Coordinated with other departments to ensure timely delivery of meals to guests.
- Assisted with menu planning, budgeting and cost control processes in the kitchen.
- Reviewed invoices from vendors to ensure accuracy of orders placed.
- Provided guidance to junior chefs on complex cooking techniques.
- Performed regular inspections of storage areas, coolers, freezers, ovens.
- Enforced strict adherence to health codes and safety protocols in the workplace.
- Established standards for portion sizes and plating presentation.
- Maintained a clean working environment by delegating tasks appropriately among staff members.
- Managed kitchen staff team and assigned tasks for various stages of food production.
- Oversaw food preparation, production and presentation according to quality standards.
- Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Observed food safety and sanitation protocols to reduce germ spread.
- Monitored temperatures of prepared food and cold-storage areas.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Distributed food to service staff for prompt delivery to customers.
- Coached staff on strategies to enhance performance and improve customer relations.
- Explained goals and expectations required of trainees.
- Prepared workstations with ingredients and tools to increase efficiency.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Delegated work to staff, setting priorities and goals.
Landscaper
Grand Canyon Inn
Williams, AZ
02.2017 - 06.2017
- Transported plants, turf and other materials to designated areas for installation.
- Built retaining walls using stones or bricks for stability purposes.
- Cleaned up debris after completing jobsite tasks.
- Participated in snow removal services during winter months.
- Ensured proper disposal of all waste generated from job sites.
- Cleared pathways of overgrowth, debris and snow to reduce hazards.
Restaurant Team Member
Jackalope BBQ
Grand Canyon, AZ
03.2016 - 10.2016
- Greeted customers and provided menus.
- Assisted in taking customer orders and providing recommendations.
- Delivered food to tables in a timely manner.
- Provided quality customer service with a friendly attitude.
- Ensured all dishes were prepared according to restaurant standards.
- Bussed, cleared, and reset tables as needed throughout shift.
- Replenished condiments and other supplies at tables and stations.
- Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
- Stocked front-of-house supplies such as napkins, utensils, straws.
- Cleaned cooking equipment after use according to safety protocols.
- Processed payments accurately and efficiently using POS system.
- Performed opening side work duties including setting up dining area for guests arrival.
- Answered phone calls promptly and handled inquiries from customers courteously.
- Followed health code regulations when handling food items safely.
- Conducted daily inventory checks to ensure adequate product was available.
- Checked expiration dates on food products regularly and replaced expired items.
- Prepared food items such as salads, sandwiches, desserts., as needed.
- Operated dishwasher following safety guidelines for cleaning dishes properly.
- Monitored temperature of refrigeration units to ensure proper storage conditions.
- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Cleaned counters and common areas to minimize spread of germs.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Collected money, made change and counted out register at end of shift.
- Operated POS terminals to input orders, split bills and calculate totals.
Ramp Agent
Grand Canyon Airlines
Grand Canyon, AZ
03.2016 - 09.2016
- Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
- Ensured proper weight balance on aircrafts by placing heavy items in the aft of the plane.
- Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids.
- Followed safety procedures such as using reflective gear while working on the ramp.
- Communicated effectively with ground crew members to ensure smooth operation of flights.
- Inspected aircraft interiors prior to take-off for any hazards or debris that could cause damage during flight.
- Performed pre-flight maintenance checks such as tire pressure and fuel levels on ground service equipment.
- Maintained accurate records of all GSE used throughout shift.
- Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
- Worked closely with air traffic control personnel to coordinate safe movement of planes on the taxiway.
- Conducted daily safety inspections of ramps and runways ensuring no debris or foreign objects were present before takeoff.
- Utilized two-way radio communication systems to communicate between ramp agents and pilots and ground crew personnel.
- Prepared detailed reports summarizing activities performed during shift.
Driver
T.K. Transportation
Williams, AZ
02.2015 - 02.2016
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Maintained accurate logs of vehicle inspections and repair status.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Adhered to company policies and procedures related to safety and security standards.
- Performed emergency roadside repairs such as changing tires or jump starting batteries when needed.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Documented daily mileage, gas and other data.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Achieved consistently high customer scores due to exceptional service.
- Checked vehicle after shift for damage.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Transported clients to specified destinations safely and on-time.
- Collected payments for goods delivered or unloaded.
- Coordinated with team members and remained flexible in work scheduling to meet service needs.
Demolition Laborer
Grand Canyon International Hostel
Williams, AZ
02.2015 - 04.2015
- Removed debris from job sites to designated areas for disposal or recycling.
- Secured hazardous materials such as asbestos, lead paint, and mold during demolition activities.
- Unloaded and transported construction materials to job sites as needed.
- Prepared surfaces prior to demolition by removing existing fixtures and coverings safely.
- Ensured that all hazardous waste was disposed of properly according to regulations.
- Maintained a clean worksite by disposing of trash regularly throughout the day.
- Cleaned up any messes created during the course of the job quickly and efficiently.
- Inspected demolished sites for items that can be salvaged or recycled.
- Worked with supervisors to determine best methods of demolishing structures.
- Provided support services such as hauling away debris or cleaning up after demolitions.
- Communicated with team members about progress on projects and any challenges encountered.
- Monitored progress of demolitions and reported any issues or delays promptly.
Bartender
Grand Canyon Inn
Williams, AZ
02.2013 - 10.2013
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Stocked ice bins and coolers as needed throughout shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Cleansed glasses with sanitizing solution after each use.
- Resolved customer complaints in a professional manner.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Performed opening and closing duties including restocking supplies.
- Adhered to state regulations regarding serving alcohol responsibly.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Crew Member
McDonald's
Aberdeen, SD
09.2007 - 03.2008
- Ensured compliance with all health and safety regulations in the kitchen area.
- Maintained a clean work environment by adhering to sanitation guidelines as required by law.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Inspected dining and serving areas for cleanliness and proper setup.
- Distributed food to service staff for prompt delivery to customers.
- Promoted safe working conditions by monitoring safety procedures and equipment.
Education
High School -
Williams High School
Williams, AZSkills
- Kitchen Management
- Menu Development
- Staff Supervision
- Supply Ordering
- Quality Assurance
- Scheduling
- Purchasing
- Recruitment
- Cost Control
- Food Safety
- Inventory Management
- Product Rotation
- Vendor Relationship Management
- Budget Management
- Food and Beverage Management
- Multitasking and Organization
- Strategic Planning
- Goal Setting
- Resource Allocation
- Problem-Solving
- Safe Food Handling
- Employee Scheduling
- Flexible Schedule
- Productivity Improvement
- Cleaning and Sanitation
- Motivational Style
- Shift Scheduling
- Staff Management
- Sanitation
- Staff Training and Development
- BOH Operations
- Performance Improvement
- Policy and Procedure Enforcement
- Health Code Compliance
- Customer Service
- Expediting Orders
- Order Accuracy
- Sales Projections
- First Aid Knowledge
- Vehicle Maintenance
- Equipment Operation
- Daily Logging
- Passenger Assistance
- Route Determination
- Traffic Law Observation
- Safety Protocols
- Clean Driving Record
- Passenger Support
- Business Management
- Transportation
- City and Non-City Driving
- Heavy Lifting
- Valid Driver's License
- Confidentiality Understanding
- Time Management
- Punctual and Reliable
- Inventory control
Accomplishments
- EOM 3 months in a row at Coyote's
- I have exceeded my own targets, I set a goal, and I get there and then some. I have gone from being poor and homeless, to having a 4 bedroom home, 2 cars, 4 children that excel, and a loving wife. I have seen and been through a lot of things, but this has allowed me to be extremely empathetic, and driven. I impress myself when I look back at all of it. I also know I can go further, be better, and continue to excel and impress. And that, that is what I will continue to do.
Certification
- Leadership 101
- Trust is a Ladder
- ServSafe (expired)
- Colorado Food Management
- Premier Partner Training
Hobbies
Reading
Puzzles
Board Games
Card Games
Video Games
Dungeons and Dragons
Building and Fixing Computers
Writing
Cooking
Baking
Weight Lifting
And anything the Wife and kids enjoy as well
References
References available upon request.
Timeline
Kitchen Manager
Lucky Fins
01.2024 - Current
Assistant Kitchen Manager
Coyote's Southwestern Grill
03.2019 - Current
Landscaper
Grand Canyon Inn
02.2017 - 06.2017
Restaurant Team Member
Jackalope BBQ
03.2016 - 10.2016
Ramp Agent
Grand Canyon Airlines
03.2016 - 09.2016
Driver
T.K. Transportation
02.2015 - 02.2016
Demolition Laborer
Grand Canyon International Hostel
02.2015 - 04.2015
Bartender
Grand Canyon Inn
02.2013 - 10.2013
Kitchen Supervisor
Grand Canyon Squire Inn
09.2009 - 05.2018
Crew Member
McDonald's
09.2007 - 03.2008
High School -
Williams High School
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