Jesse Brooks
Anderson,IN
Summary
Experienced Supervisor Meter Shop at CenterPoint Energy Inc, adept in operations management and strategic planning. Excelled in staff management, boosting team productivity through process improvement and efficient workflows. Proven track record in training and mentoring, enhancing customer satisfaction, and maintaining high safety standards. Demonstrated leadership in high-stakes environments, significantly improving operational efficiency.
Overview
39
39
years of professional experience
Work History
Supervisor Meter Shop
Centerpoint Energy Inc
12.2021 - 09.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Oversaw a 9-member team while maintaining corporate goal of reducing costs.
- Procuring/distributing and testing all meters in the Indiana/Ohio/Minnesota footprint.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Meter Mechanic Senior
Centerpoint Energy
07.2019 - 12.2021
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Oversaw the daily operations of the Meter Shop in support of operations.
- Oversaw the testing of 70,000 meters annually.
Meter Mechanic
Centerpoint Energy Inc
08.2008 - 12.2021
- Tested and repaired metering devices.
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Rebuilt 400 large meters annually.
Gas Specialist Distribution
Centerpoint Energy Inc
12.1991 - 08.2008
- Followed safe work practices, which included fall protection and personal protective equipment.
- Followed all company policies and procedures to deliver quality work.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Installed/removed and repaired removed gas distribution systems.
- Responded to emergency calls to investigate and remediate all scenarios.
Marine
USMC
10.1985 - 10.1989
- Safeguarded classified information by adhering to strict security protocols and maintaining situational awareness in sensitive environments.
- Led successful missions by implementing strategic planning and effective teamwork.
- Collaborated effectively with interdisciplinary teams to achieve desired outcomes in complex problem-solving scenarios.
- Optimized resource management by effectively tracking and allocating equipment, personnel, and supplies.
- Developed junior Marines into future leaders through consistent mentorship and professional development opportunities.
- Enhanced unit readiness by conducting comprehensive training exercises and evaluations.
- Rated job performance for 35 subordinates providing timely and effective feedback.
Education
Associate of Arts - Business Administration
Vincennes University
Vincennes, IN05.1985
Skills
- Goal-Oriented
- Staff Management
- Employee Motivation
- Process Improvement
- Data Analytics/audit reporting
- Training and mentoring
- Complex Problem-Solving
- Decision-Making
- Proficient in Excel
Timeline
Supervisor Meter Shop
Centerpoint Energy Inc
12.2021 - 09.2024
Meter Mechanic Senior
Centerpoint Energy
07.2019 - 12.2021
Meter Mechanic
Centerpoint Energy Inc
08.2008 - 12.2021
Gas Specialist Distribution
Centerpoint Energy Inc
12.1991 - 08.2008
Marine
USMC
10.1985 - 10.1989
Associate of Arts - Business Administration
Vincennes University
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