Jesse Brown
San Francisco,CA
Summary
Skilled Maintenance Technician with background in performing routine and preventative maintenance tasks. Demonstrates strong troubleshooting abilities, adept at diagnosing faults and conducting repairs in a timely manner. Proven ability to improve efficiency through effective equipment upgrades and modifications. Known for improving safety standards and adhering to all regulations and guidelines during repair and maintenance processes.
Overview
17
17
years of professional experience
Work History
Maintenance Technician
Greystar Property Management
Daly City, California
11.2024 - Current
- Performing routine maintenance throughout the 816 unit property.
- Prepare vacant units for new move-ins repairing faucets, plumbing issues ensuring appliances are working properly. Arranging for unit painting and arranging for new carpet. Making sure new tenants are happy with their new apartment.
- Created detailed service reports for each job completed.
- Coordinated with external vendors regarding the purchase of replacement parts.
- Provided technical support to other technicians when required.
- Assembled repaired items after completion of work orders.
- Responded quickly to emergency calls from customers regarding system failures.
- Inspected and tested malfunctioning equipment to diagnose problems and determine needed repairs.
- Assisted in training junior technicians on how to troubleshoot machine malfunctions.
- Monitored performance of installed systems to ensure proper functioning.
- Followed safety protocols while performing maintenance tasks.
- Maintained inventory of tools and spare parts used for servicing activities.
- Read and interpreted equipment and work orders to properly perform required maintenance services.
- Installed new systems, replacement parts, and components to maintain proper operation.
- Cleared clogged drains and replaced valves, faucets, and fixtures.
- Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
- Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
- Checked electrical components to identify defects and hazards and make necessary adjustments.
- Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
- Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
- Operated hand and power tools to complete repairs.
- Completed basic carpentry tasks and installed shelves, hooks, and closet rods to meet customer needs.
- Scheduled preventive maintenance programs to keep equipment in good working condition.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Ordered parts, supplies or equipment from catalogs or suppliers.
- Installed equipment to improve energy or operational efficiency of residential or commercial buildings.
Part-time Concierge
Planned Companies
San Francisco, CA
06.2023 - 11.2024
- Ensured that all customer complaints were addressed in a timely fashion.
- Maintained a professional presence at the front desk area by adhering to dress code standards.
- Developed strong relationships with key partners in order to ensure smooth operations between departments.
- Conducted regular inspections of lobby areas to ensure cleanliness is maintained at all times.
- Organized packages received by mail or courier on behalf of guests while ensuring they are properly tracked.
- Handled complaints from customers in an efficient manner while working towards satisfactory resolutions.
- Managed incoming calls from guests ensuring that all requests were handled efficiently and accurately.
- Responded promptly to all customer inquiries via telephone, email or face-to-face contact while maintaining a friendly demeanor.
Maintenance Technician
ABM Industries
San Francisco, CA
01.2023 - 01.2024
- Performing unit turnovers to prepare the unit for new move-ins.
- Painting units as needed as well as performing repairs on appliances, plumbing and electrical issues.
- Responded promptly to emergency breakdowns at any time during shift hours.
- Trained junior technicians on best practices for machine operation and repair.
- Repaired or replaced faulty wiring, switches, relays, and other electrical components.
- Conducted electrical repairs on motors, lighting systems, and other related components.
- Maintained accurate records of all maintenance activities performed.
- Worked closely with engineering team to develop innovative solutions for existing problems.
- Cleared clogged drains and replaced valves, faucets, and fixtures.
- Conducted performance and safety inspections on equipment and machinery to maintain operational baseline.
- Checked electrical components to identify defects and hazards and make necessary adjustments.
- Installed new systems, replacement parts, and components to maintain proper operation.
- Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
- Read and interpreted equipment and work orders to properly perform required maintenance services.
- Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
- Scheduled preventive maintenance programs to keep equipment in good working condition.
- Operated hand and power tools to complete repairs.
- Disassembled appliances to diagnose problems and facilitate repairs.
- Implemented troubleshooting techniques to resolve issue.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Recorded type and cost of maintenance or repair work.
- Aligned and balanced new equipment after installation.
- Repaired machines, equipment or structures using tools or equipment.
Environmental Services Operations Manager
Crothal Health Care
San Francisco, CA
11.2017 - 12.2023
- Managed environmental Services staff at UCSF children's hospital.
- Conducted regular staff meetings to provide updates on policies and procedures.
- Responded quickly to customer complaints regarding cleanliness issues.
- Developed and implemented standardized cleaning, disinfecting, and waste management protocols for all departments.
- Coordinated daily operations with other departments to ensure efficient workflow.
- Participated in budget planning processes by providing cost estimates for labor and materials.
- Implemented an effective pest control program in accordance with local health codes.
- Regularly inspected facilities to identify areas that require special attention or repair.
Environmental Services Account Manager
Health Care are Services Group
Burlingame, CA
09.2014 - 11.2017
- I managed the environmental services staff at assisted living facilities.
- Created a system for tracking maintenance requests from staff members in order to prioritize tasks accordingly.
- Established schedules for routine cleaning activities throughout the facility.
- Developed and implemented standardized cleaning, disinfecting, and waste management protocols for all departments.
- Ensured that all hazardous materials were properly labeled and stored safely.
- Managed contracts with external vendors providing custodial services.
Security Guard
San Francisco Housing Authority
San Francisco, CA
06.2010 - 08.2014
- Identified potential security risks and recommended corrective actions.
- Observed surveillance cameras for any suspicious activity or intruders.
- Issued visitor badges and access cards to authorized personnel.
Maintenance Apprentice
San Francisco Housing Authority
San Francisco, CA
08.2008 - 06.2010
- Assisted in the installation of new equipment and systems.
- Conducted routine checks on various types of tools and equipment to identify potential problems or malfunctions.
- Repaired broken parts, replaced faulty components, and adjusted settings to ensure proper functioning of machines.
- Operated hand tools, power tools, hoists, jacks, lifts, grinders, saws, drills. in order to complete maintenance tasks effectively.
- Performed preventative maintenance on equipment and machinery.
- Followed established safety guidelines while working with hazardous materials such as oil or gas.
- Replaced defective electrical wiring, switches, motors, and other devices as needed.
- Troubleshot mechanical issues with a variety of tools.
- Attended regular training sessions related to job duties conducted by supervisors or trainers.
Education
GED -
John Adams City College
01-2006
Skills
- Equipment maintenance
- Preventive maintenance
- Troubleshooting techniques
- Electrical repairs
- Plumbing repairs
- Painting and finishing
- Customer service
- Field maintenance
- Plumbing
- Hand tools expertise
- Mechanical repair
- Project management
- Reporting and documentation
- System installations
- Apartment maintenance
- Tool management
- Hand and power tools
- Facility management
Timeline
Maintenance Technician
Greystar Property Management
11.2024 - Current
Part-time Concierge
Planned Companies
06.2023 - 11.2024
Maintenance Technician
ABM Industries
01.2023 - 01.2024
Environmental Services Operations Manager
Crothal Health Care
11.2017 - 12.2023
Environmental Services Account Manager
Health Care are Services Group
09.2014 - 11.2017
Security Guard
San Francisco Housing Authority
06.2010 - 08.2014
Maintenance Apprentice
San Francisco Housing Authority
08.2008 - 06.2010
GED -
John Adams City College
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