Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jesse Bryant

Plano,TX

Summary

Dynamic and results-driven professional with extensive experience at The Home Depot Inc, excelling in customer service and upselling. Proven ability to enhance sales through expert product knowledge and teamwork. Reliable and detail-oriented, adept at problem-solving and maintaining safety standards in fast-paced environments. Committed to fostering positive customer relationships and driving repeat business.

Overview

6
6
years of professional experience

Work History

Lumber Sales Associate

The Home Depot Inc
12.2019 - Current
  • Increased lumber sales by providing excellent customer service and in-depth product knowledge.
  • Collaborated with team members to maintain a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Assisted customers with selecting the appropriate lumber for their projects, resulting in increased satisfaction and repeat business.
  • Conducted regular inventory checks, ensuring accurate stock levels and timely reordering of products.
  • Moved bulk customer orders with safe operation of forklifts.
  • Assisted customers with making optimal choices for construction, renovation and addition plans.
  • Helped customers obtain correct sizes and shapes by using power tools to cut lumber.
  • Assisted customers in determining best-fit products and located desired items in lumber yard.
  • Supported commercial customers in setting up accounts and finding consistent lumber supplies.
  • Received incoming lumber deliveries, sorted items and stored in correct racks by dimensions and quality.
  • Increased per-customer sales totals by recommending additional tools, supplies and lumber.
  • Participated in ongoing safety training initiatives, ensuring adherence to workplace safety protocols while handling heavy materials or machinery.
  • Continuously updated product knowledge through training sessions and industry research, becoming a trusted resource for colleagues and customers alike.
  • Resolved customer complaints and concerns professionally, fostering positive relationships with clients.
  • Provided support to fellow associates during busy periods or when faced with challenging customer inquiries, contributing to a cohesive team atmosphere.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Prioritized helping customers over completing other routine tasks in store.

Trash Collector

Valet Living
06.2023 - 01.2024
  • Alerted supervisors of setbacks immediately to maintain schedules and explain late pickups.
  • Contributed to a positive company culture by maintaining a strong work ethic and supportive attitude among coworkers.
  • Worked closely with supervisors to ensure accurate reporting of completed tasks, hours worked, and any incidents or accidents that occurred during shifts.
  • Reported route delays or interruptions to supervisors and dispatchers.
  • Immediately reported any unsafe situations or service related issues to dispatcher or supervisor.
  • Communicated with dispatchers concerning delays, unsafe sites, accidents, equipment breakdowns and other maintenance problems.
  • Drove trucks along established routes, through residential streets and alleys and business and industrial areas.
  • Collected route as outlined in route sheet, documenting changes or obstacles to job execution through written descriptions and attachment of photos taken with company camera.

Tool Rental Associate

The Home Depot Inc
07.2019 - 12.2019
  • Coordinated delivery schedules for larger equipment rentals, maximizing convenience for clients while optimizing staff resources.
  • Resolved customer complaints professionally and effectively, maintaining a high level of satisfaction among patrons.
  • Assisted customers with troubleshooting tool issues, offering expert guidance and support.
  • Provided friendly, attentive service to all customers, fostering positive relationships and repeat business.

Education

High School Diploma -

Plano Senior High
Plano, TX
06-2019

Skills

  • Warehouse safety
  • Upselling
  • Product merchandising
  • Commercial customer support
  • Home construction
  • Teamwork
  • Friendly and helpful
  • Customer service
  • Problem-solving
  • Honest and dependable
  • Reliable and responsible
  • Time management
  • Attention to detail

Languages

English

Timeline

Trash Collector

Valet Living
06.2023 - 01.2024

Lumber Sales Associate

The Home Depot Inc
12.2019 - Current

Tool Rental Associate

The Home Depot Inc
07.2019 - 12.2019

High School Diploma -

Plano Senior High

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