Jesse Cao
Orlando,FL
Summary
Operations Specialist and Navy leader with experience in real-time command and control, airspace coordination, and tactical information management supporting high-tempo mission environments. Proven ability to maintain accurate situational awareness, communicate time-sensitive direction, and coordinate across multiple teams to support safe and effective operations. Skilled in data validation, operational reporting, and troubleshooting complex workflows under pressure. Additional experience in full-cycle recruiting, candidate screening, and relationship building through high-volume customer-facing work, delivering results through professionalism, accountability, and strong communication.
Overview
12
12
years of professional experience
Work History
Military Recruiter
NAVY
Orlando, FL
02.2024 - Current
- Planned and executed 10+ recruitment events per month, increasing awareness and generating new applicant leads across the local community.
- Partnered with 15+ local organizations and community stakeholders to expand outreach efforts and strengthen recruiting pipelines.
- Screened and assessed 10–20 applicants weekly, ensuring eligibility, documentation accuracy, and alignment with program standards.
- Built and maintained relationships with 5–10 high schools and community colleges, supporting recurring recruiting initiatives and sustained applicant engagement.
- Trained and supported 5+ team members on Salesforce navigation and workflow best practices, improving data accuracy and reducing processing delays.
Operations Specialist
NAVY
San Diego, CA
01.2019 - 02.2024
- Directed real-time operational activities for 12-hour watch rotations, ensuring mission readiness and strict compliance with safety standards and established procedures.
- Coordinated real-time operational data sharing across 3–6 teams/watch stations, supporting command decision-making during high-tempo missions and training events.
- Maintained an accurate common operating picture by tracking, validating, and updating 50–150+ operational contacts/tracks to support mission execution.
- Identified and corrected data mismatches and reporting discrepancies, reducing delays and improving the accuracy of time-sensitive information shared with leadership.
- Communicated time-critical updates to leadership and mission teams within seconds to minutes, ensuring timely decisions during fast-moving operations.
- Supported planning and execution of coordinated operations by aligning communication flow, priorities, and tasking across multiple watch teams.
- Troubleshot connectivity and workflow issues affecting operational reporting, restoring continuity and preventing mission-impacting information gaps.
- Trained and mentored 5–15 junior personnel on standard procedures and best practices for real-time coordination, reporting, and operational communication.
- Supported real-time airborne operations by coordinating aircraft movements and providing time-sensitive direction during complex mission scenarios.
- Maintained situational awareness by tracking 10–30+ airborne contacts simultaneously, updating leadership on critical changes and developing events.
- Assisted with identification and classification of aircraft activity, supporting operational security and reducing risk during live mission operations.
- Coordinated across joint/multi-team stakeholders to ensure smooth information flow and prevent communication breakdowns during high-tempo events.
- Verified operational data prior to dissemination, improving reliability and reducing misinformation shared with decision makers.
- Responded effectively to dynamic scenarios by managing multiple priorities and maintaining performance standards in high-pressure environments.
- Ensured compliance with operational procedures and safety protocols during mission execution, supporting consistent performance across watch teams.
- Mentored junior team members and reinforced best practices, improving watch team readiness and operational consistency.
Tire Technician
Aaa Tires & Auto Services
Tampa, FL
06.2014 - 01.2019
- Inspected tires for wear, damage, and proper inflation.
- Installed and balanced tires using specialized equipment.
- Executed routine maintenance on tire-changing machinery to ensure optimal performance.
- Trained junior technicians in tire installation and safety protocols.
Education
Bachelor of Science - Information And Communication Technology
University of Arizona Global Campus
Arizona City, AZ08-2027
Skills
NAVY RECRUITER
- Full-Cycle Recruiting
- Candidate Screening & Interviewing
- Relationship Building / Client Communication
- Pipeline Management & Lead Generation
TATICAL DATA COORDINATOR
- Real-Time Operations Coordination
- Situational Awareness / Common Operating Picture (COP) Management
- Command & Control (C2) Communications
- Troubleshooting & Problem Resolution (Time-Sensitive)
AIR INTERCEPT CONTROLLER
- Airspace Coordination & Real-Time Aircraft Control Support
- Situational Awareness & Multi-Target Tracking
- Command & Control (C2) Communications
- Time-Sensitive Decision Making Under Pressure
Timeline
Military Recruiter
NAVY
02.2024 - Current
Operations Specialist
NAVY
01.2019 - 02.2024
Tire Technician
Aaa Tires & Auto Services
06.2014 - 01.2019
Bachelor of Science - Information And Communication Technology
University of Arizona Global Campus