Microsoft Office
JESSE CARLSON
Technical Sales Development
Draper,Utah
Summary
Affable Solutions Consultant with over 20 years of experience helping companies connect customers with ideal solutions. Dedicated to taking ownership of full customer lifecycle, from pre-sale education to post-sale support. Consistently evangelizes for high-quality products and exceptional services. Keen to form strong, lasting business relationships between clients and providers.
Overview
23
23
years of professional experience
5
5
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Sr. Solutions Consultant
Harris Company
Salt Lake City, Utah
01.2021 - Current
- Drafted integration plans to ease assimilation of products and services into customers' business infrastructure.
- Coordinated support responses to customer issues, verifying closure of concerns and correction of deficiencies.
- Communicated with advertising and sales teams to integrate customer feedback into future promotional efforts.
- Generate leads for the Utah sales team.
- Develop an in-depth understanding of each client’s unique needs.
- Create a cost of operations and present a corrective solution with a positive short-term ROI and present it to key stakeholders within the client’s company.
- Create and maintain a detailed territory plan for my sales goals.
Outside Sales
Bonneville Industrial Supply
, Utah
01.2019 - 01.2021
- Establish new and lasting relationships with cities, companies, and individuals.
- Develop a working knowledge of each business type to provide solutions for individual constraints in operations.
- Product knowledge to help provide support and solutions for a variety of needs.
Multi-Branch Manager
Vermeer Rocky Mountain, Salt Lake City & Boise
01.2018 - 01.2019
- Set sales goals for the sales team, create and manage the company budget, and approve contracts made in the financing department.
- I managed inventory, oversee equipment acquisition, operations, and develop strategies to increase sales and profits at the dealership.
Partner
Hometown Landscaping
, Ut
01.2017 - 12.2019
- Supported company goals through careful reinvestment of profits.
- Aligned branding initiatives and sales strategies with client goals.
- Motivated employees to consistently improve performance through company-wide incentive plans.
- Monitored and assessed industry trends, competitors and customer feedback to make informed decisions.
- Created systems and procedures to streamline business processes and optimize resources.
Survey Technician Nephi
Ludlow Engineering
, Ut
01.2017 - 10.2018
- Answered questions and provided information to public regarding assessment maps, surveys, boundaries and other concerns.
- Researched and monitored locations of utilities around project sites.
- Compiled information necessary to stake projects for construction using engineering plans.
General Manager
Peak Finishing
Provo, Ut
01.2010 - 01.2017
- Material acquisitions, market expansion, maintaining customer relations, expanding and improving facilities, handling overall accounting (receivables and payables), and developing new customers.
Fork Hardware - Manager
South
Logan, Ut
01.2009 - 01.2010
- Acquisition, development, and scheduling for branch employees
- Accountable for the profitability and sustainability of the branch, including purchasing, marketing, and customer relations.
Project Coordinator
Bloomsters
San Jose, Ca
01.2001 - 01.2009
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Coordination and management of overall project elements
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
Education
Masters of Professional Studies - Horticulture, Water Efficient Landscaping
Utah State University
Logan, UT 01.2009 - 12.2009
Bachelor of Science - Horticulture
Utah State University
Logan, UT 01.2004 - 05.2008
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McNary High School
Skills
Safety standards and protocols
Verbal and written communications
Document filing
Knowledgeable in Microsoft Office and Salesforce
Efficient researcher
Affiliations
- Board member for IFMA Utah Chapter (International Facility Managers Association).
- Member of BOMA (Building Owners and Managers Association.
- Member of the Utah Commercial Power team.
Software
Salesforce
NorthBoundaries
Certification
OSHA 30
Timeline
OSHA 30
01-2021
Sr. Solutions Consultant
Harris Company
01.2021 - Current
Outside Sales
Bonneville Industrial Supply
01.2019 - 01.2021
Multi-Branch Manager
Vermeer Rocky Mountain, Salt Lake City & Boise
01.2018 - 01.2019
Partner
Hometown Landscaping
01.2017 - 12.2019
Survey Technician Nephi
Ludlow Engineering
01.2017 - 10.2018
General Manager
Peak Finishing
01.2010 - 01.2017
Masters of Professional Studies - Horticulture, Water Efficient Landscaping
Utah State University
01.2009 - 12.2009
Fork Hardware - Manager
South
01.2009 - 01.2010
Bachelor of Science - Horticulture
Utah State University
01.2004 - 05.2008
Project Coordinator
Bloomsters
01.2001 - 01.2009
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McNary High School