Jesse Christensen
Security Supervisor
Grand Haven,MI
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work History
Armed Security Supervisor
Securitas Security Services USA
Grand Rapids, MI
10.2022 - 05.2025
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Reduced incidents of theft and vandalism by conducting regular patrols and maintaining a visible security presence.
- Collaborated with local law enforcement agencies for improved coordination during emergency situations.
- Successfully prevented unauthorized access to sensitive areas through vigilant monitoring of access points, and CCTV systems.
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
- Maintained detailed records of daily activities, incident reports, and personnel information for accurate documentation purposes.
- Ensured the physical safety of employees, visitors, and property by conducting thorough inspections of facilities regularly.
- Testified in court hearings on behalf of the organization in regard to criminal and civil incidents.
Account Manager
Fay Servicing LLC
Tampa, FL
10.2022 - 07.2023
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Achieved recognition for outstanding client service, contributing to team's reputation for excellence.
- Established long-term customer relationships to enhance client loyalty and satisfaction.
Campus Supervisor
Havenwood Academy
Cedar City, United States
12.2019 - 04.2022
- Cross-trained and provided support for organizational leadership.
- Oversaw employees in implementation of structures and protocols in regards to care and protection of clients, company property, and other employees in 4 separate locations.
- Established open and professional relationships with team members to achieve quick resolutions for various issues, ranging from medical emergencies such as suicide attempts or sever allergic reactions to assault and property damage.
- Facilitated training for associates through daily coaching and regular performance appraisals, as well as hands-on instruction in restraint techniques and maintaining security based mindsets.
- Collaborated with teachers and administrators to develop safety protocols for various campus events.
- Coordinated with local law enforcement agencies to establish partnerships that enhance overall campus security efforts.
- Managed visitor access on campus, verifying identification, issuing passes, and maintaining accurate records for accountability purposes.
Crisis Management Supervisor
Lava-Heights Academy
Toquerville, UT
03.2015 - 09.2019
- Recognized changes in behavior indicating potential crisis situations and took immediate and appropriate action, reducing overall incidents by 30%
- Observed strict safety guidelines and regularly inspected bedrooms and common areas for any issues that posed danger to residents and staff members
- Evaluated post-crisis recovery efforts, identifying areas for improvement and updating strategies accordingly.
- Boosted overall organizational resilience through strategic partnerships with external agencies for collaborative crisis response efforts.
- Provided swift and knowledgeable emergency support in line with campus crisis protocols
- Facilitated dialogue between participants, family and program workers to provide best possible program and individualized program for over 137 residents
- Boosted overall organizational resilience through strategic partnerships with external agencies for collaborative crisis response efforts.
Head of Security
Firehouse Bar And Grill
St. George, UT
10.2014 - 06.2015
- Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
- Arranged and planned comprehensive security plans with 4-member security team to provide optimal security coverage of establishment
- Liaised with local police officers, fire services and emergency services to maintain security and service and resolve issues
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Managed emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.
Skills
Written and Verbal Communication
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Education
Associate of Science - Firearms Technology
Sonoran Desert Institute
Tempe, AZ 08.2022 - 12.2024
High School Diploma -
Dixie High
St. George, UT 08.2010 - 05.2011
Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteHybridImportant To Me
Career advancementPaid time offHealthcare benefitsCompany CultureTimeline
Armed Security Supervisor
Securitas Security Services USA
10.2022 - 05.2025
Account Manager
Fay Servicing LLC
10.2022 - 07.2023
Associate of Science - Firearms Technology
Sonoran Desert Institute
08.2022 - 12.2024
Campus Supervisor
Havenwood Academy
12.2019 - 04.2022
Crisis Management Supervisor
Lava-Heights Academy
03.2015 - 09.2019
Head of Security
Firehouse Bar And Grill
10.2014 - 06.2015
High School Diploma -
Dixie High
08.2010 - 05.2011
Summary
Vigilant security professional experienced in working independently to uphold tight security for Medical, retail, and warehouse facilities. Proficient in detecting and investigating violations, working with law enforcement agencies and rendering aid to distressed individuals. Extensive weapon and hand-to hand training as well as thorough knowledge of prevention strategies, investigative techniques and detainment procedures. Bringing superior work ethic and skills in observation.
Spearheaded initiatives that enhanced client satisfaction and operational efficiency. Recognized for outstanding conflict resolution and analytical thinking, driving significant improvements in safety and service quality.
Similar Profiles
Sean BonnetSean Bonnet
Security Officer at Securitas Security Services USASecurity Officer at Securitas Security Services USA
Megan WardMegan Ward
Badge Administrator at Securitas Security Services USABadge Administrator at Securitas Security Services USA
JOHN CANNISTRAROJOHN CANNISTRARO
District Manager at Securitas Security Services USA, IncDistrict Manager at Securitas Security Services USA, Inc
Vangxue HangVangxue Hang
Chef at Mama's Thai CafeChef at Mama's Thai Cafe
David C. NorthDavid C. North
Production Manager at PlascoreProduction Manager at Plascore