Summary
Overview
Work History
Education
Skills
Websites
Additional Highlights
Timeline
Generic

Jesse Clara

Orlando

Summary

Dynamic Senior Account Manager with a proven track record at the Orlando Solar Bears, excelling in client relationship management and sales strategy. Recognized as a top performer, I consistently surpassed revenue targets while enhancing client experiences through empathetic issue resolution and cross-functional collaboration. Proficient in CRM tools, driving growth and retention.

Overview

11
11
years of professional experience

Work History

Senior Account Manager, Sales

Orlando Solar Bears
Orlando
06.2023 - Current
  • Managed 350+ accounts, supporting client lifecycles from onboarding through renewals, with a focus on white-glove service and retention.
  • Top-performing sales rep for the 2023–24 season; received the Star Award for surpassing revenue targets.
  • Acted as strategic advisor to suite clients and group leaders, coordinating complex experiences with internal teams.
  • Resolved high-impact issues promptly and empathetically, consistently exceeding client satisfaction benchmarks.

Sales Associate

PepsiCo
Orlando
05.2022 - 02.2023
  • Managed merchandising and sales execution across multiple accounts, with a data-driven approach to product forecasting.
  • Partnered with supply chain teams to streamline order fulfillment and reduce delivery discrepancies.

Field Specialist

Peloton Interactive
Orlando
10.2021 - 02.2022
  • Served as a front-line brand ambassador, delivering and installing products while educating customers on usage and maintenance.
  • Frequently resolved escalated issues on-site, demonstrating calm problem-solving and empathy.

Outside Sales Representative

Spectrum (Charter Communications)
Orlando
06.2021 - 10.2021
  • Generated new business through direct outreach, consistently exceeding sales quotas for high-speed internet and bundled packages.

Manager & Operations Assistant

Ciro’s Pizzeria
East Meadow
05.2014 - 05.2021
  • Led day-to-day operations, managed customer relationships, and handled complex escalations in a high-volume environment.
  • Developed team members and oversaw logistics for food service and delivery.
  • Simultaneously served as Offensive Coordinator for a local high school football team, highlighting leadership and strategy skills.

Education

Bachelor of Science - Sports Management, Minor in Business

Farmingdale State College (SUNY)
Farmingdale, NY
01.2020

High School Diploma -

Kellenberg Memorial High School
Uniondale, NY
01.2015

Skills

  • Client relationship management
  • Issue resolution and escalation
  • High-touch account support
  • CRM tools expertise
  • Sales strategy and revenue growth
  • Cross-functional collaboration
  • Client experience enhancement
  • Google Workspace and Microsoft Office

Additional Highlights

  • Star Award Winner, Orlando Solar Bears, 2024
  • Offensive Coordinator, High School Football Team – Demonstrated leadership, teamwork, and strategic planning
  • Deep personal interest in crypto, blockchain, and decentralized finance

Timeline

Senior Account Manager, Sales

Orlando Solar Bears
06.2023 - Current

Sales Associate

PepsiCo
05.2022 - 02.2023

Field Specialist

Peloton Interactive
10.2021 - 02.2022

Outside Sales Representative

Spectrum (Charter Communications)
06.2021 - 10.2021

Manager & Operations Assistant

Ciro’s Pizzeria
05.2014 - 05.2021

Bachelor of Science - Sports Management, Minor in Business

Farmingdale State College (SUNY)

High School Diploma -

Kellenberg Memorial High School

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