Summary
Overview
Work History
Education
Skills
Accomplishments
Professional References
Websites
Timeline
Generic
JESSE COLLINS

JESSE COLLINS

Mexico,IN

Summary

I am a highly skilled professional seeking a new career. I am currently working in the Logistics Industry and would be open to a similar role or any administrative / management openings. I am seeking a long term full time opportunity, ideally with room for advancement. I am available to work in-person within the surrounding areas, but am also open to a remote position as well.

In addition to the skills listed below, I am extremely driven, self-motivated, loyal, adaptive, and learn very quickly.

Overview

9
9
years of professional experience

Work History

Driver Manager

Schneider National
Kokomo, IN
10.2022 - Current
  • Manage a fleet of 30 drivers. Make all operational decisions pertaining to my fleet.
  • Monitor associate performance and provide feedback as needed. Responsible for corrective action including but not limited to; verbal counseling, performance improvement plans, and termination.
  • Responsible for achieving key metric goals for my fleet; low cost operating budget, minimal turnover, safety standards, MPG and fuel compliance goals.
  • Continue to foster a professional and collaborative relationship with the customer. Meeting customer service standards and making operational adjustments as needed per the customer's specific needs.
  • Continued operational support for drivers.

Operations Representative

Schneider National
Kokomo, IN
10.2021 - 10.2022
  • Work onsite for a dedicated customer and serve as Point of Contact for Schneider related issues and concerns.
  • Provide operational support to drivers while over the road. Primarily handling any load related issues drivers encounter.
  • Dispatch drivers based on their location and available freight; collaborate with other departments to ensure optimal utilization.
  • Ensure drivers are DOT compliant regarding certifications, medical, and CDL expiration.
  • Work with other departments within the organization as needed IE: Payroll, Hours of Service, Regulatory, IT, etc.

Part Sales

Aqseptence Group
Rochester, IN
10.2018 - 10.2021
  • Provide customer service to our clients by responding to customer inquiries via phone or email. Assist with troubleshooting as needed and determine correct parts needed.
  • Prepare quotes and orders using SAP.
  • Coordinate with purchasing and production to facilitate customer orders.
  • Obtain quotes from vendors for non-stock parts.
  • Issue RMA's for damaged or returned products.
  • Assist procurement department with creating purchase orders for non-stock parts.
  • Process credit card payments.
  • Order office supplies.
  • Coordinate travel arrangements for field service personnel.
  • Utilize Salesforce CRM to record service-related topics, jobsite visit notes, service calls, training, etc.
  • Served on company's Safety Committee.

Accounts Receivable Clerk

Miller's Flooring
04.2018 - 10.2018
  • Receive incoming goods; reconcile packing slips.
  • Receive and post payments to customer's accounts
  • Prepare daily cash deposit.
  • Collections.
  • Process and mail all customer invoices monthly.
  • Assist with miscellaneous office duties including; ordering office supplies, handling escalated customer situations, payroll entry, etc.

Client Services Representative

Staffing Resources
Logansport, IN
03.2015 - 04.2018
  • Work closely with clients to understand staffing needs.
  • Interview, screen, and select applicants based on current job openings, qualifications, educations, working environment, etc.
  • Handle sensitive information with discretion and integrity. Ensure confidentiality is upheld.
  • Post job openings on social media and recruiting platforms.
  • Process background checks as required per employer.
  • Administer 5 panel drug screens in-house as required by employer.

Education

High School Diploma -

North Miami High School
01.2007

Skills

  • Accuracy and attention to detail
  • Excellent communication - written and verbal
  • Provide professional level customer service and maintain collaborative business partnerships
  • Proven leadership
  • Strong decision making skills
  • Skilled problem solving and conflict resolution
  • Time management and prioritization
  • Ability to maintain confidentiality
  • Data Entry / Order Entry
  • Computer Savvy: Microsoft office, Sharepoint, SAP, Oracle, Teams
  • Entry-level knowledge of A/P, A/R, and Procurement

Accomplishments

  • While working for Staffing Resources I was hired as a Front Desk cooridinator and within a year I was promoted to a Client Services Rep position.
  • While working for Aqseptence Group, I was invited to serve on the company's safety committee team.
  • While working for Schneider I was hired as an Operations Representative and after 1 year I was promoted to a leadership position which I currently hold as a Driver Manager.

Professional References

  • Brandon Peddicord (513)-720-7359
  • Dawn Andrew (317)-384-7137
  • Jon Mavrick (765)-919-9618

Websites

Timeline

Driver Manager

Schneider National
10.2022 - Current

Operations Representative

Schneider National
10.2021 - 10.2022

Part Sales

Aqseptence Group
10.2018 - 10.2021

Accounts Receivable Clerk

Miller's Flooring
04.2018 - 10.2018

Client Services Representative

Staffing Resources
03.2015 - 04.2018

High School Diploma -

North Miami High School

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JESSE COLLINS