Hardworking professional experienced in field and ready for challenging assignments. Reliable in completing quality work and exceeding expectations.
Overview
12
12
years of professional experience
Work History
Freelancer
WorkWhile
Gilbert, AZ
01.2020 - Current
Identified needs of customers promptly and efficiently.
Analyzed key performance indicators to identify effective strategies.
Provided products and services to multiple organizations, while also acting as an intermediary between clients.
Truck Unloader
Burlington
Phoenix, AZ
11.2017 - 11.2020
Unloaded merchandise truck and restocked sales floor with replenished merchandise. Transported merchandise to ensure availability for customers. Managed stock inventory and directed unresolved issues to colleagues.
Reported any damaged goods to supervisor immediately upon unloading.
Assisted in loading and unloading cargo at dockside facilities utilizing cranes, hoists, conveyors.
Contractor
RMJ Electrical
Phoenix, AZ
05.2016 - 12.2016
Installed, maintained and replaced electrical systems and machinery in various commercial and industrial settings while prioritizing construction and maintenance.
Resolved any problems encountered during the course of construction work.
Maintained positive working relationship with fellow staff and management.
Logistics Associate
Target
Phoenix, AZ
11.2015 - 01.2016
Handled incoming stock deliveries, unloaded trucks, sorted received items into piles by material type. Transported freight to sales floors after proper verification of quantity.
Maintained up-to-date knowledge of safety protocols and correct methods for lifting objects, ensuring prevention of injuries.
Effectively implemented organizational guidelines to pack boxes and stock.
Sales Associate
Macy's
Gilbert, AZ
10.2014 - 01.2015
Utilized independent and empowered decision making skills to effectively manage higher accommodation levels. Assisted with overflow tasks as needed, exhibiting exceptional personalized selling and service expertise.
Build and maintain strong customer rapport he customer. Exercise judgment to resolve customer issues.
Meet required sales objectives by selling products and services.
Consult with customers to gather information and make recommendations for their communication and entertainment needs.
Skycap
Air Serv
Phoenix, AZ
09.2012 - 11.2014
Maintained current understanding of airport, security, and airline policies and practices.
Effectively answered passenger and visitor questions regarding baggage handling and flight schedules.
Used wheelchairs to quickly transport travelers with disabilities to requested locations within airport.
Provided comprehensive details on luggage fees and airport's check-in process to inform passengers.
Met passengers at curb to help with check-in, luggage, car seats, and wheelchairs.
Weighed bags, added proper tags and delivered items to airline conveyor belts promptly so passengers could make flights.
Education
Associate of Arts - Business Administration
Compton Community College
Compton, CA
05-1984
High School Diploma -
South Oak Cliff High School
Dallas, TX
05-1982
Skills
Attention to Detail
Multitasking
Time Management
Time management abilities
Customer Support
Teamwork and Collaboration
George Gervin Prep Acadamy
Active board member
Assisted with implementing curriculum
Assisted with hiring process of qualified teachers
Timeline
Freelancer
WorkWhile
01.2020 - Current
Truck Unloader
Burlington
11.2017 - 11.2020
Contractor
RMJ Electrical
05.2016 - 12.2016
Logistics Associate
Target
11.2015 - 01.2016
Sales Associate
Macy's
10.2014 - 01.2015
Skycap
Air Serv
09.2012 - 11.2014
Associate of Arts - Business Administration
Compton Community College
High School Diploma -
South Oak Cliff High School
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