Jesse Cuellar
Houston
Summary
Experienced and results-driven General Manager with 15+ years of leading and overseeing operational and retail business activities. Strong history of devising precise and targeted business operations plans, managing costs, reviewing performance and driving change. Seeking to leverage my experience to contribute effectively to the growth and success of a dynamic organization.
Overview
19
19
years of professional experience
Work History
General Manager
Berkshire Hathaway- Star Furniture
02.2013 - Current
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Managed a team of 30 employees
- Reordered inventory when it dropped below predetermined levels
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Developed and maintained relationships with customers and suppliers through account development.
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
Director of Distribution
Star Furniture
05.2009 - 02.2013
- Established operational objectives and work plans and delegated assignments to subordinate managers
- Maintained project quality with hands-on management style
- Managed a team of 50+ employees
- Maximized category turnover through proactive management strategies
- Negotiated and finalized contracts with new and existing customers.
- Streamlined processes to enhance operational productivity and overall traceability.
- Organized financial reporting, scheduling and inventory systems to enhance productivity.
- Controlled inventory transactions to reconcile ordering processes with demand forecasts.
- Supported consistent order fulfillment accuracy by inspecting products to verify correct price and display alignment.
- Reduced operational costs through strategic planning and resource allocation.
Sales Consultant
Star Furniture
05.2005 - 05.2009
- Identified prospects' needs and developed appropriate responses along with information on products and services that would be suitable
- Delivered high level of service to clients to both maintain and extend relationships for future business opportunities
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Provided sales and customer service assistance to walk-in traffic
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
Education
No Degree - Business Administration And Management
University of Houston - Downtown
Houston, TX01.2003
Skills
- Excellent customer service skills
- Design and Merchandising
- P & L Analyst
- Superior organization
- Microsoft Office Proficiency
- Staff training and development
- Performance Monitoring and Evaluation
- Teamwork and Collaboration
- Hiring and Onboarding
- Business Leadership
- Management Training
- Financial Statement Review
Timeline
General Manager
Berkshire Hathaway- Star Furniture
02.2013 - Current
Director of Distribution
Star Furniture
05.2009 - 02.2013
Sales Consultant
Star Furniture
05.2005 - 05.2009
No Degree - Business Administration And Management
University of Houston - Downtown
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